Lake Butler, FL · On-site
$18.25 - $24.75/hr
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical ... System Administration: Manage user permissions, groups, and policies in Active Directory.
Lake Butler, FL · On-site
$18.25 - $24.75/hr
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical ... System Administration: Manage user permissions, groups, and policies in Active Directory.
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Melbourne, FL · On-site
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
In this exciting role, you will support a variety of users and must demonstrate abilities required ... You will interface with multiple levels of users, customers, supervisors, and management staff.
In this exciting role, you will support a variety of users and must demonstrate abilities required ... You will interface with multiple levels of users, customers, supervisors, and management staff.
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
$18.50 - $25/hr
... A Management Information Systems. This role will provide help desk support to the Department of ... State, Bureau of International Narcotics, and Law Enforcement Affairs Office of Aviation (INL/A) in ...
Tallahassee, FL · On-site +1
In this exciting role, you will support a variety of users and must demonstrate abilities required ... You will interface with multiple levels of users, customers, supervisors, and management staff.
Tallahassee, FL · On-site +1
In this exciting role, you will support a variety of users and must demonstrate abilities required ... You will interface with multiple levels of users, customers, supervisors, and management staff.
$18.25 - $24.75/hr
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical ... System Administration: Manage user permissions, groups, and policies in Active Directory.
$18.25 - $24.75/hr
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical ... System Administration: Manage user permissions, groups, and policies in Active Directory.
Lake Butler, FL · On-site
$18.25 - $24.75/hr
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical ... System Administration: Manage user permissions, groups, and policies in Active Directory.
Lake Butler, FL · On-site
$18.25 - $24.75/hr
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical ... System Administration: Manage user permissions, groups, and policies in Active Directory.
Support Active Directory account management and access requests. * Install, configure, deploy ... Minimum 4 years of experience supporting enterprise IT environments in a Help Desk or Service Desk ...
Quick apply
Support Active Directory account management and access requests. * Install, configure, deploy ... Minimum 4 years of experience supporting enterprise IT environments in a Help Desk or Service Desk ...
Miami, FL · On-site
Lead and manage the help desk team to deliver exceptional technical support to end-users. * Coordinate and prioritize help desk tickets to ensure timely resolution. * Provide advanced troubleshooting ...
Miami, FL · On-site
Lead and manage the help desk team to deliver exceptional technical support to end-users. * Coordinate and prioritize help desk tickets to ensure timely resolution. * Provide advanced troubleshooting ...
The Help Desk & Training Manager will oversee the firm's technology help desk operations and ... Provide white-glove technical support for attorneys, partners, and firm leadership, including ...
The Help Desk & Training Manager will oversee the firm's technology help desk operations and ... Provide white-glove technical support for attorneys, partners, and firm leadership, including ...
Miami, FL · On-site
Responsibilities : • Lead and manage the help desk team to deliver exceptional technical support to end-users. • Coordinate and prioritize help desk tickets to ensure timely resolution. • ...
Miami, FL · On-site
Responsibilities : • Lead and manage the help desk team to deliver exceptional technical support to end-users. • Coordinate and prioritize help desk tickets to ensure timely resolution. • ...
Miami, FL · On-site
The Help Desk Lead manages global authentication support operations and leads a technical help desk team to ensure high-quality IT support services for cloud-based and on-premises environments.
Miami, FL · On-site
The Help Desk Lead manages global authentication support operations and leads a technical help desk team to ensure high-quality IT support services for cloud-based and on-premises environments.
Support user account management in Microsoft 365, Azure Active Directory / Microsoft Entra ID, and ... The IT Help Desk Technician will support employees across the organization and work with leadership ...
Support user account management in Microsoft 365, Azure Active Directory / Microsoft Entra ID, and ... The IT Help Desk Technician will support employees across the organization and work with leadership ...
The Help Desk & Training Manager will oversee the firm's technology help desk operations and ... Provide white-glove technical support for attorneys, partners, and firm leadership, including ...
The Help Desk & Training Manager will oversee the firm's technology help desk operations and ... Provide white-glove technical support for attorneys, partners, and firm leadership, including ...
Hurlburt Field, FL · On-site
$52K - $108K/yr
Provide Tier I and II technical support in an around-the-clock environment, including after-hours support on holidays and weekends. * Manage and resolve Help Desk tickets in a fast-paced setting ...
Hurlburt Field, FL · On-site
$52K - $108K/yr
Provide Tier I and II technical support in an around-the-clock environment, including after-hours support on holidays and weekends. * Manage and resolve Help Desk tickets in a fast-paced setting ...
Be Seen First
The Help Desk & Training Manager will oversee the firm's technology help desk operations and ... Provide white-glove technical support for attorneys, partners, and firm leadership, including ...
Quick apply
Be Seen First
The Help Desk & Training Manager will oversee the firm's technology help desk operations and ... Provide white-glove technical support for attorneys, partners, and firm leadership, including ...
... p Desk supporting a fast-paced professional environment. This role is perfect for someone who ... Managing user accounts, access rights, and deactivations in enterprise systems * Escalating complex ...
Quick apply
... p Desk supporting a fast-paced professional environment. This role is perfect for someone who ... Managing user accounts, access rights, and deactivations in enterprise systems * Escalating complex ...
$30K - $36.4K
4% of jobs
$36.4K - $42.7K
2% of jobs
$42.7K - $49.1K
7% of jobs
$53.5K is the 25th percentile. Wages below this are outliers.
$49.1K - $55.4K
16% of jobs
$55.4K - $61.8K
16% of jobs
The median wage is $63.3K / yr.
$61.8K - $68.1K
18% of jobs
$72K is the 75th percentile. Wages above this are outliers.
$68.1K - $74.5K
18% of jobs
$74.5K - $80.8K
9% of jobs
$80.8K - $87.1K
4% of jobs
$87.1K - $93.5K
3% of jobs
$93.5K - $99.8K
2% of jobs
$30K
$65.5K
$99.8K
| Aspect | Help Desk Support Manager | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are common | Usually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common |
| Work Environment | Oversees support teams, manages workflows, and handles escalations in an office or call center setting | Provides technical support directly to end-users, often in an office or remote environment |
| Responsibilities | Manages support staff, develops support policies, and ensures customer satisfaction | Resolves technical issues, installs hardware/software, and assists users with technical problems |
The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.
The most popular types of Help Desk Support jobs in Florida are:
Cities in Florida with the most Help Desk Support Manager job openings:
Lake Butler, FL • On-site
$18.25 - $24.75/hr
Full-time
Posted 27 days ago
Description
Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, inpatient short-term rehab, outpatient rehabilitation services, laboratory, and radiology services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.
We are seeking an experienced Help Desk Support Technician (Level 2) to provide advanced technical support and resolve escalated issues for internal users. This position is responsible for diagnosing and resolving complex hardware, software, and network-related problems that require advanced technical knowledge and troubleshooting skills. The role will also collaborate with network administrators and other IT professionals to support and maintain IT infrastructure, while providing guidance and mentorship to Level 1 support staff. The ideal candidate will demonstrate strong technical expertise, critical-thinking and problem-solving skills, and a commitment to delivering efficient, high-quality technical support.
Please note: This is not a remote or hybrid position.
Essential Duties & Responsibilities
Qualifications & Skills
