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Help Desk Support Manager Jobs in California (NOW HIRING)

Adecco

Help Desk Support Analyst

Dublin, CA · Hybrid

$33 - $38/hr

As a Help Desk Support Analyst you will support the mission to develop and support people, reports ... Execute processes to manage the implementation of Allocation systems via Allocation software and ...

IXL Learning

IT Help Desk Specialist

San Mateo, CA

$28 - $33/hr

Bachelor's degree in computer information systems or a related field * 3-5 years of experience in help desk support * Experience managing conference rooms and A/V equipment * Excellent written and ...

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

... to management on support ticket and project status. • Other duties as assigned. Qualifications : Required : • High School Diploma or GED. • Six months to two years' experience in help desk ...

K2 Staffing

S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians . This position requires ...

VSolvit

HELP DESK TECHNICIAN

Ventura, CA · On-site

$24 - $26/hr

VSolvit LLC is currently seeking an IT Helpdesk Technician to support our facility in Ventura, CA ... Maintain network security, including maintaining firewalls, configuring VPN, managing host security ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Effectively present information and respond to questions from managers and end users. * Compose ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA · On-site

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Effectively present information and respond to questions from managers and end users. * Compose ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA · On-site

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... Effectively present information and respond to questions from managers and end users. * Compose ...

GlobalXperts

Help Desk

San Diego, CA · On-site

$21.25 - $28.75/hr

... co-managed support and professional services for advanced Cisco, Microsoft and Data Center ... Level 1 & 2 Helpdesk Support Technician 80-90% over the phone and around 10-20% desk side support ...

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All JobsHelp Desk Support JobsHelp Desk Support Manager JobsHelp Desk Support Manager Jobs in California

Help Desk Support Manager information

What is the difference between Help Desk Support Manager vs Help Desk Technician?

AspectHelp Desk Support ManagerHelp Desk Technician
CredentialsTypically requires a bachelor's degree in IT or related field; certifications like HDI Support Center Manager or ITIL are commonUsually requires a high school diploma or associate degree; certifications like CompTIA A+ or HDI Support Technician are common
Work EnvironmentOversees support teams, manages workflows, and handles escalations in an office or call center settingProvides technical support directly to end-users, often in an office or remote environment
ResponsibilitiesManages support staff, develops support policies, and ensures customer satisfactionResolves technical issues, installs hardware/software, and assists users with technical problems

The main difference is that the Help Desk Support Manager oversees the support team and manages support operations, while the Help Desk Technician focuses on providing direct technical support to users. Both roles require technical knowledge, but the manager has additional responsibilities in leadership and process management.

What are the most commonly searched types of Help Desk Support jobs in California?

The most popular types of Help Desk Support jobs in California are:

What cities in California are hiring for Help Desk Support Manager jobs?

Cities in California with the most Help Desk Support Manager job openings:

Infographic showing various Help Desk Support Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Help Desk Support Analyst

Dublin, CA • Hybrid

Adecco
Recruiting and Staffing Services • 10K+ employees
Learn more about Adeccoexternal

$33 - $38/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Generate reports and validate data accuracy to meet SLA requirements.

  • Create and validate adhoc reports by writing custom queries and organizing data in MS Excel.

  • Perform detailed analysis of Allocation impact and summarize key findings for Department Leadership.

Job description

Join Adecco in a dynamic, corporate environment located within Dublin, CA. This is an exciting long-term temporary opportunity to work directly with a Fortune 500 company at their Corporate Headquarters. If you have a solid background in help desk support and are looking to advance your career within a reputable organization, this position is ideally suited for you.

 

About the Role:

As a Help Desk Support Analyst you will support the mission to develop and support people, reports, and systems that improve the overall effectiveness of the Allocation Operations department. You will be the main point of contact for data-related reporting and system support needs. You will regularly analyze how the systems and reporting work and will provide data insights that drive high-value business outcomes.

 

Key Responsibilities:

  • Generate reports and validate data is accurate while meeting the Service Level Agreement (SLA).

  • Create and validate adhoc reports by writing custom queries, organizing, and formatting data in MS Excel as per business requirements.

  • Perform detailed analysis of Allocation impact; summarizing and organizing key findings for Department Leadership.

  • Execute processes to manage the implementation of Allocation systems via Allocation software and proprietary Allocation systems.

  • Perform triage of technical issues with Allocation reports, tools, and software and partner with Reporting & System Support Manager on support escalation when needed.

  • Test and validate changes to IT-supported Allocation systems

 

Qualifications:

  • Bachelor’s Degree, preferred

  • 2+ years equivalent work experience

  • Advanced proficiency in MS Office (Word, Excel, Outlook, PowerPoint)

  • Efficient verbal and written communication skills

  • Ability to independently analyze data sets to solve problem and summarize recommendations

  • Proficient with SQL (experience storing, retrieving, and manipulating data)

  • Proficient with VBA, Python, or an equivalent language coding

  • Experience working within a relational database, particularly SQL Server or Oracle

 

Additional Details:

  • Work hours: 8:00 am – 5:00 pm, Monday through Friday.

  • Hybrid work model

  • Parking: On-campus parking available.

  • Environment: Business casual dress code.

 

Why Join Adecco?

This role offers a unique opportunity to gain valuable experience in a corporate setting, with room for professional growth. Adecco supports your career development and provides a collaborative environment where your contributions make a real impact.

If you’re ready to elevate your career with a forward-thinking company and are excited about this opportunity, apply today! We look forward to connecting with motivated professionals eager to make a difference.


Pay Details: $33.00 to $38.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.