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Help Desk Supervisor Jobs in Arizona (NOW HIRING)

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

Any other tasks assigned by supervisor Job Requirements * High School Diploma Required.Bachelor degree preferred. * Minimum 2-4 years of computer servicing/help desk experience. * Extensive knowledge ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

Any other tasks assigned by supervisor Job Requirements * High School Diploma Required.Bachelor degree preferred. * Minimum 2-4 years of computer servicing/help desk experience. * Extensive knowledge ...

Davidson Hospitality Group

Front Desk Supervisor

Phoenix, AZ · On-site

$17 - $21.75/hr

Front Desk Supervisor Are you a dynamic and customer-focused professional with a passion for ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

The Westin Tempe

Front Desk Supervisor

Tempe, AZ · On-site

$16.50 - $21.50/hr

Front Desk Supervisor The Westin Tempe is looking for a FT - Front Desk Supervisor to join our ... Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.

Nuvodia

Help Desk Specialist II

Chandler, AZ

$19.53 - $31.37/hr

The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple ... There is no supervisory responsibility in this position Advocacy: Treats all clients with dignity ...

Nuvodia

Help Desk Specialist II

Chandler, AZ · On-site

The Help Desk II must be able to work effectively and efficiently to identify and resolve multiple ... There is no supervisory responsibility in this position Advocacy: Treats all clients with dignity ...

Davidson Hospitality Group

Front Desk Supervisor

Phoenix, AZ · On-site

$15.50 - $20/hr

Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

IDEALFORCE LLC

Help Desk Analyst (29047)

Phoenix, AZ

$20.25 - $27.75/hr

Company Description IDEALFORCE have a Contract position available immediately for a Help Desk ... supervisor, programming support staff, other government agencies, and community partners, as ...

IDEALFORCE LLC

Help Desk Analyst (29310)

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Company Description IDEALFORCE has a CONTRACT position available immediately for a Help Desk ... supervisor, programming support staff, other government agencies, and community partners, as ...

Benchmark

Front Desk Supervisor - Marriott

Chandler, AZ

$16.75 - $21.75/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... What You'll Do As a Front Desk Supervisor, you will be responsible for creating a welcoming and ...

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All JobsHelp Desk Supervisor JobsHelp Desk Supervisor Jobs in Arizona

Help Desk Supervisor information

See Arizona salary details

$34.9K

$78.1K

$116K

How much do help desk supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for help desk supervisor in Arizona is $78,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $93,200.00 per year, depending on experience, location, and employer.

What does a help desk supervisor do?

A Help Desk Supervisor oversees the daily operations of a help desk team, ensuring that technical support requests from users are resolved efficiently and effectively. They manage staff schedules, provide training and guidance to team members, and monitor performance metrics to maintain high service standards. Additionally, Help Desk Supervisors handle escalated issues, implement support procedures, and communicate with other departments to improve IT support processes. Their role is crucial in maintaining user satisfaction and ensuring that IT systems run smoothly.

What are the key skills and qualifications needed to thrive as a help desk supervisor?

To thrive as a Help Desk Supervisor, you need strong technical troubleshooting skills, experience with IT support processes, and typically a background in computer science or a related field. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as certifications such as CompTIA A+ or ITIL, are highly valued. Leadership, conflict resolution, and excellent communication skills help you manage teams and ensure top-tier customer service. These competencies are crucial for maintaining efficient IT support operations and fostering a productive, customer-focused team environment.

What are some of the common challenges a help desk supervisor faces when managing a support team?

A Help Desk Supervisor often encounters challenges such as balancing workload distribution among team members, maintaining high levels of customer satisfaction, and ensuring timely resolution of tickets. Managing a diverse team with varying skill sets and experience can require strong communication and training skills. Additionally, supervisors must stay updated on the latest technologies and help desk best practices to implement process improvements and motivate their staff effectively.

What is the difference between Help Desk Supervisor vs Help Desk Technician?

AspectHelp Desk SupervisorHelp Desk Technician
ResponsibilitiesOversees help desk team, manages escalations, develops support processesProvides technical support, troubleshoots hardware/software issues, assists end-users
Required SkillsLeadership, communication, technical knowledge, problem-solvingTechnical troubleshooting, customer service, basic IT skills
CertificationsCompTIA A+, ITIL, management certifications often preferredCompTIA A+, HDI Support Center Analyst, basic certifications
Work EnvironmentOffice setting, team management, coordinationHelp desk or call center, direct end-user support

Help Desk Supervisors focus on managing support teams and processes, while Help Desk Technicians handle direct technical support. Both roles require technical skills and certifications, but Supervisors emphasize leadership and oversight, whereas Technicians focus on troubleshooting and customer service.

What are popular job titles related to Help Desk Supervisor jobs in Arizona?

For Help Desk Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Help Desk Supervisor jobs in Arizona look for?

The top searched job categories for Help Desk Supervisor jobs in Arizona are:

Help Desk Supervisor jobs near you
Infographic showing various Help Desk Supervisor job openings in Arizona as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 100% In-person job distribution, with an average salary of $78,075 per year, or $37.5 per hour.

Help Desk Technician

Amphenol Borisch Technologies

Mesa, AZ • On-site

$19.75 - $26.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software installation, end-user support, and training to ensure end-user workstations and network performance meet company and user requirements for facilities located in three countries. The Help Desk Technician is also responsible for the tracking and maintenance of key IT assets.

Essential Duties and Responsibilities

  • Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based LAN
  • Establishes voice and e-mail accounts for new users.Provides information systems orientation to new and existing employees.
  • Manages the help desk ticket system. Promptly prioritizes and assigns tasks to self or other team members using the ticket system.
  • Investigates user problems and identifies their source; determines possible solutions; and tests and implements solutions.
  • Serves as liaison for key vendors for printers, telecommunications and mobile phones.
  • Organizes and manages IT assets, including:organizing storage space; labeling equipment; installing hardware and software; and supporting office and cell moves.
  • Investigates and makes recommendations for new software applications to support and improve business processes.
  • Any other tasks assigned by supervisor

Job Requirements

  • High School Diploma Required.Bachelor degree preferred.
  • Minimum 2-4 years of computer servicing/help desk experience.
  • Extensive knowledge of Microsoft Windows and Microsoft Office.
  • Ability to provide remote support via e-mail, phone, and remote desktop connection.
  • Ability to install, configure, and maintain personal computers and related hardware and software.
  • Demonstrated ability to establish priorities and organize resources.
  • Strong problem solving/analytical skills.
  • Exceptional customer service skills.
  • Strong verbal and written communication skills.Ability to present information to groups of people.
  • Ability to communicate technical information to nontechnical personnel.
  • Ability to lift and carry equipment weighing up to 20 pounds.
  • Ability to regularly bend, stoop, crawl, and reach with both arms.

About our Company
Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company’s industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario.
 

Benefits We Offer:  At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include:

UNITED STATES

  • Unique full-time work schedule that includes every other Friday off
  • Full Medical, Dental and Prescription Drug Insurance
  • Flexible Spending Accounts
  • Generous 401(k) match
  • Company-paid and Voluntary Life Insurance plans
  • Paid Holidays and Paid Time Off Days
  • Reimbursement Programs (Gym, Tuition, etc.)
  • Paid time off to volunteer
  • Company-Paid Short Term Disability

CANADA

  • Full benefits package
  • Company-paid and Voluntary Life Insurance plans
  • Paid Holidays and Paid Time Off Days
  • Reimbursement Programs (Gym, Tuition, etc.)
  • Pension plan
  • Paid parental leave

Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.