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Help Desk Coordinator Jobs in Appleton, WI (NOW HIRING)

Dave & Buster's, Inc.

Front Desk/Host

Green Bay, WI · On-site

$7.25 - $14/hr

... coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Dave & Buster's

Front Desk/Host

Green Bay, WI

$7.25 - $14/hr

... coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI

$13 - $16/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

Festival Foods

Guest Service Desk Clerk

Kimberly, WI · On-site

$14 - $17.25/hr

Help guests with refunds, exchanges, and offers while recording details of inquiries, comments, and ... Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate ...

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Help Desk Coordinator information

See Appleton, WI salary details

$13

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$30

How much do help desk coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk coordinator in Appleton, WI is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Coordinator, and why are they important?

To thrive as a Help Desk Coordinator, you need strong problem-solving abilities, technical knowledge of IT systems, and typically at least an associate degree in information technology or a related field. Familiarity with help desk ticketing systems (like ServiceNow or Zendesk), remote support tools, and certifications such as CompTIA A+ are commonly expected. Outstanding communication, patience, and organizational skills enable effective issue resolution and positive user experiences. These skills are vital for maintaining smooth IT operations and ensuring end users receive timely and efficient support.

What are some common challenges faced by Help Desk Coordinators, and how can they effectively manage these challenges?

Help Desk Coordinators often encounter challenges such as managing high volumes of support requests, prioritizing tasks with limited resources, and ensuring timely communication between users and technical teams. To effectively manage these situations, it's important to utilize ticketing systems to track and prioritize issues, develop strong organizational skills, and foster clear communication across departments. Proactively setting expectations with users and regularly updating them on ticket status can also help minimize frustration and improve overall satisfaction.

What does a Help Desk Coordinator do?

A Help Desk Coordinator manages and oversees the daily operations of a help desk, ensuring that user issues and technical support requests are handled efficiently. They act as a liaison between customers or employees and the IT support team, assigning tickets, tracking progress, and ensuring timely resolution of problems. Additionally, Help Desk Coordinators may provide direct support, document issues, and help maintain customer satisfaction by following up on requests and monitoring service metrics.

What qualifications do I need for a helpdesk?

Help Desk Coordinators typically need a high school diploma or equivalent, with many employers preferring some post-secondary education or certifications in IT or related fields. Strong communication skills, basic knowledge of computer hardware and software, and familiarity with ticketing systems are important. Relevant certifications like CompTIA A+ can enhance job prospects.

What is the difference between Help Desk Coordinator vs Help Desk Technician?

AspectHelp Desk CoordinatorHelp Desk Technician
Primary RoleOversees support ticket processes, manages team workflows, and coordinates customer service efforts.Provides technical support, troubleshoots hardware/software issues, and assists end-users directly.
Required SkillsCustomer service, communication, team coordination, basic technical knowledge.Technical troubleshooting, hardware/software knowledge, problem-solving skills.
CertificationsCompTIA A+, ITIL Foundation, customer service certificationsCompTIA A+, HDI Support Center Analyst, Microsoft Certified
Work EnvironmentOffice setting, support centers, help desk teamsHelp desk, on-site or remote technical support

The Help Desk Coordinator focuses on managing support processes and team coordination, while the Help Desk Technician provides direct technical support to users. Both roles require technical knowledge and certifications, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Help Desk jobs in Appleton, WI? The most popular types of Help Desk jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Help Desk Coordinator jobs? Cities near Appleton, WI with the most Help Desk Coordinator job openings:
Help Desk Coordinator jobs near you

Front Desk Coordinator - Appleton, WI

The Joint Chiropractic

Appleton, WI • On-site

$16 - $18/hr

Part-time

Posted 28 days ago

Job description

Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Healthcare Benefits
Multiple positions open in the Greater Milwaukee area
$16-$18/hr+ BONUS
What we are looking for in YOU and YOUR skillset!
  • Driven to climb the company ladder!
  • Possess a winning attitude!
  • 'Have a high school diploma or equivalent (GED).
  • Complete transactions using point of sale software and ensure all patient accounts are current and accurate
  • Have strong phone and computer skills.
  • Have at least one year of previous Sales Experience.
  • Participate in marketing/sales opportunities to help attract new patients into our clinics
  • Be able to prioritize and perform multiple tasks.
  • Educate Patients on wellness offerings and services
  • Share personal Chiropractic experience and stories
  • Work cohesively with others in a fun and fast-paced environment.
  • Have a strong customer service orientation and be able to communicate effectively with members and patients.
  • Manage the flow of patients through the clinic in an organized manner

Benefits Offered
  • Competitive pay $16-18/hr + Bonuses
  • Healthcare Benefits

Essential Responsibilities
  • Providing excellent services to members and patients.
  • The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
  • Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
  • Answering phone calls.
  • Re-engaging inactive members.
  • Staying updated on membership options, packages and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • Maintain the cleanliness of the clinic and organization of workspace
  • Confident in presenting and selling memberships and visit packages
  • Keeping management apprised of member concerns and following manager's policies, procedures and direction.
  • Willingness to learn and grow
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Office management or marketing experience a plus!
  • Able to stand and/or sit for long periods of time
  • Able to lift up to 50 pounds
  • Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY

You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

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