ZipRecruiter

Log In

1

Help Desk Associate Jobs in Wheaton, IL (NOW HIRING)

Cboe Global Markets

Trade Desk Specialist

Chicago, IL · On-site

Trading Desk & Client Support • Serve as a primary escalation point for complex inbound client ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

Equinox

Front Desk Associate, Lincoln Common

Chicago, IL · On-site

$17.05/hr

We never accept less than 110% to help each other deliver the Equinox experience and enable our ... We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ...

Vomela

Service Desk Analyst III

Elk Grove Village, IL

$60K - $70K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Vomela

Service Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

previous pagenext page

Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Wheaton, IL

Help Desk Associate information

See Wheaton, IL salary details

$13

$20

$32

How much do help desk associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for help desk associate in Wheaton, IL is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.22 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Wheaton, IL?

The most popular types of Help Desk jobs in Wheaton, IL are:

What are popular job titles related to Help Desk Associate jobs in Wheaton, IL?

For Help Desk Associate jobs in Wheaton, IL, the most frequently searched job titles are:

What cities near Wheaton, IL are hiring for Help Desk Associate jobs?

Cities near Wheaton, IL with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Wheaton, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 27% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,153 per year, or $20.7 per hour.

Front Desk Associate (Lincoln Park)

Aligned Modern Health

Chicago, IL • On-site

$39K - $45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Aligned Modern Health is changing the face of healthcare and building the leading national brand in holistic medicine. Our unique, multi-disciplinary model offers patients evidence-based solutions to a host of health challenges including BHRT/hormone issues, thyroid, autoimmunity, stress and anxiety, GI distress, metabolic disorders, infertility, musculoskeletal pain, and more. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 16 clinics across the city of Chicago and surrounding suburbs, and we offer telehealth services for Functional Medicine and BHRT across 18 states and growing! To learn more about us, please visit our website at www.alignedmodernhealth.com.

We are looking for an outstanding, personable, team and service-oriented professional to join Aligned Modern Health as a full-time Front Desk Associate/Clinic Manager at our Lincoln Park clinic in Chicago. The role pays $39,000-$45,000 per year (based on experience) plus annual bonus potential.

Job Responsibilities:

  • Drive the best patient experience possible in a clean, friendly, and inviting atmosphere;
  • Act as a support partner and liaison between the patient, provider, and support team (scheduling, billing, etc.);
  • Positively contribute to the patient first, team-based culture at AMH;
  • Consistently achieve scheduling success with our patients.

Requirements:

  • Patient first attitude and ability to consistently provide 5-star service;
  • Demonstrated ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment;
  • Energetic and outgoing personality with a desire to help people - prior experience in sales, hospitality, or events a BIG plus;
  • Passionate about health and wellness;
  • High School degree required;
  • Must have flexibility for a non-traditional (Tues-Sat) schedule including some holiday, early-morning, evening, and weekend availability;
  • Ability to lift up to 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.

We offer competitive compensation and unlimited opportunity with one of Chicago's most exciting and fastest growing health and wellness companies. The following are benefits for full-time employees:

  • Blue Cross Blue Shield medical plans, as well as dental and vision insurance
  • Guaranteed paid time off
  • Eligibility for short-term disability insurance and 401(k)

Aligned Modern Health is an equal opportunity employer.

Apply