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Help Desk Associate Jobs in Redlands, CA (NOW HIRING)

Rebel Hospitality New York LLC

Front Desk Agent

Riverside, CA · On-site

$14.75 - $18.75/hr

College course work in related field helpful * Experience in a hotel or a related field preferred ... Establish and maintain good communications and teamwork with fellow associates and other ...

Rebel Hotel Company

Front Desk Agent

Ontario, CA

$14.50 - $18.25/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Perform other duties as assigned, which may include, but are not limited to: helping coworkers in ...

Rebel Hospitality New York LLC

Front Desk Agent

Ontario, CA · On-site

$14.50 - $18.25/hr

Approach all encounters with guests and associates in a friendly, service-oriented manner ... Perform other duties as assigned, which may include, but are not limited to: helping coworkers in ...

Benchmark

Front Desk Agent

Riverside, CA · On-site

$14.75 - $18.75/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ...

EoS Fitness

Service Associate

Palm Springs, CA

$16 - $21.25/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

EoS Fitness

Service Associate

Moreno Valley, CA

$16.50 - $22/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Redlands, CA

Help Desk Associate information

See Redlands, CA salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for help desk associate in Redlands, CA is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.18 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Redlands, CA?

The most popular types of Help Desk jobs in Redlands, CA are:

What are popular job titles related to Help Desk Associate jobs in Redlands, CA?

For Help Desk Associate jobs in Redlands, CA, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Redlands, CA look for?

The top searched job categories for Help Desk Associate jobs in Redlands, CA are:

What cities near Redlands, CA are hiring for Help Desk Associate jobs?

Cities near Redlands, CA with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Redlands, CA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $44,920 per year, or $21.6 per hour.

Guest Services Associate/Front Desk. Seasonal. Part-Time. WorldMark Big Bear Resort

Travel + Leisure Co.

Big Bear Lake, CA • On-site

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You'll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:
  • Bring smiles to guests from around the world by providing warm welcomes.
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
  • Process cash and credit card transactions strictly following established procedures.
  • Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
  • Reserve and confirm reservations for individuals and/or groups.
  • Provide guests with room rate quotes.
  • Respond to guest inquiries and concerns as quickly and completely as possible.

What You'll Bring:
  • Professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Compensation
The hourly rate for this role is $18.00.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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