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Help Desk Associate Jobs in Lula, GA (NOW HIRING)

... that help you get the most from your career, life, and wardrobe. Position Overview ... Coaching Associates on client interactions & performance to maximize productivity & capture client ...

... that help you get the most from your career, life, and wardrobe. Position Overview ... Coaching Associates "in the moment" on client interactions & performance to maximize productivity ...

... that help you get the most from your career, life, and wardrobe. Position Overview ... Coaching Associates "in the moment" on client interactions & performance to maximize productivity ...

... that help you get the most from your career, life, and wardrobe. Position Overview ... Coaching Associates on client interactions & performance to maximize productivity & capture client ...

Entry-Level Sales Agent

Athens, GA · On-site

$50K - $70K/yr

... individuals to help us expand. We want you to provide real conversations that make a real ... This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ...

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) -- the largest private ... You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared ...

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Help Desk Associate information

See Lula, GA salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for help desk associate in Lula, GA is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $22.21 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What job categories do people searching Help Desk Associate jobs in Lula, GA look for?

The top searched job categories for Help Desk Associate jobs in Lula, GA are:

What cities near Lula, GA are hiring for Help Desk Associate jobs?

Cities near Lula, GA with the most Help Desk Associate job openings:

Tutoring Services Front Desk Student Worker - Federal Work Study

University of North Georgia

Dahlonega, GA • On-site

Part-time

Re-posted 17 days ago


University Of North Georgia rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

500th of 620 rated colleges and universities


Job description

About Us
Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.
Job Summary
The University of North Georgia is currently accepting applications for a federal work study student in the Tutoring Services department on the Oconee campus. This student is responsible for greeting Tutoring Center visitors, checking out materials, and answering general questions from students and the public.
Responsibilities
  • Assist in the general operation of the Tutoring Center, including greeting and directing visitors, helping students sign in for tutoring, and checking in/out materials.
  • Monitor student use of online tutoring and respond to general information queries.
  • Keep Tutoring Center clean and organized.
  • Perform other tasks assigned by the Director, Assistant Director, or Tutoring Lab Coordinator of Tutoring Services.

Knowledge, Skills, & Abilities
  • Must possess basic computer skills (browser use, email, basic troubleshooting, etc.).
  • Ability to effectively present information, respond to questions, and maintain effective working relationships with students, faculty, staff, and the general public.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Presentation experience is a plus.

Required Qualifications
  • Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.

Required Documents to Attach
  • Resume
  • Cover Letter
  • Federal Work Study Award

USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Institutional Values
The University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.php
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Equal Employment Opportunity
The University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.
Other Information
  • This is not a supervisory position.
  • This position does not have any financial responsibilities.
  • This position will not be required to drive.
  • This role is not considered a position of trust.
  • This position does not require a purchasing card (P-Card).
  • This position will not travel
  • This position does not require security clearance.

Please note: the University of North Georgia career board updates daily, positions are subject to be removed without prior notice or before the posting expires.

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