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Help Desk Associate Jobs in Independence, MO (NOW HIRING)

Marquee Hospitality

Hotel Front Desk Associate

Kansas City, MO · On-site

$12.75 - $16.25/hr

Your experience with brand standards and hotel operations will help you succeed from day one. What You'll Do: As our Front Desk Agent, you'll be the first and last person our guests interact with ...

TERRACON

IT Service Desk Support Staff I

Olathe, KS

Up to 1-year help desk related experience. * Associate's degree in Information Systems or related field preferred. * Experience with Microsoft operating systems at the level used in the corporation ...

Chiefs Fit

Front Desk Associate

Overland Park, KS · On-site

$13.25 - $17/hr

... Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and ...

Chiefs Fit

Front Desk Associate

Overland Park, KS · On-site

$13.75 - $17.75/hr

Helping integrate members into the club (completing profile, taking photos, distributing barcodes) * Assisting other departments when necessary * Attending all required meetings * Maintaining an ...

Chiefs Fit

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Helping integrate members into the club (completing profile, taking photos, distributing barcodes) * Assisting other departments when necessary * Attending all required meetings * Maintaining an ...

Chiefs Fit

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

Helping integrate members into the club (completing profile, taking photos, distributing barcodes) * Assisting other departments when necessary * Attending all required meetings * Maintaining an ...

Chiefs Fit

Front Desk Associate

Kansas City, MO · On-site

$13.75 - $17.50/hr

... Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and ...

Genesis Health Clubs

Front Desk

Lees Summit, MO · On-site

$12 - $15.50/hr

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the ... We Lead by Example , showing up each day with compassion, drive, and a commitment to help others ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Independence, MO

Help Desk Associate information

See Independence, MO salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk associate in Independence, MO is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the most commonly searched types of Help Desk jobs in Independence, MO?

The most popular types of Help Desk jobs in Independence, MO are:

What are popular job titles related to Help Desk Associate jobs in Independence, MO?

For Help Desk Associate jobs in Independence, MO, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Independence, MO look for?

The top searched job categories for Help Desk Associate jobs in Independence, MO are:

What cities near Independence, MO are hiring for Help Desk Associate jobs?

Cities near Independence, MO with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Independence, MO as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,708 per year, or $19.6 per hour.

Hotel Front Desk Associate

MARQUEE HOSPITALITY

Kansas City, MO • On-site

$14 - $17.50/hr

Other

Re-posted 14 days ago

Job description

Join Our Team!

Do you enjoy making people feel welcome and creating memorable guest experiences? We're looking for a friendly, dependable, and service-oriented Front Desk Agent to join our team.

The Front Desk is the heart of our hotel, and we're looking for someone who takes pride in delivering exceptional service with a smile. If you've worked at a Hilton or IHG branded hotel, we'd especially love to hear from you. Your experience with brand standards and hotel operations will help you succeed from day one.

What You'll Do:

As our Front Desk Agent, you'll be the first and last person our guests interact with, making every impression count. In this role, you will:

  • Welcome guests with a warm, genuine smile and provide outstanding customer service.
  • Check guests in and out quickly and accurately.
  • Answer phones, assist with reservations, and respond to guest questions.
  • Process payments and maintain accurate guest records.
  • Handle guest requests and resolve concerns with professionalism and care.
  • Recommend room upgrades and share information about hotel amenities and local attractions.
  • Work closely with housekeeping, maintenance, and other team members to ensure every guest enjoys a great stay.
  • Follow hotel policies, brand standards, and safety procedures while maintaining an organized front desk.

What We're Looking For:

We're looking for someone who enjoys helping others and thrives in a fast-paced hospitality environment. Our ideal candidate has:

  • Previous Front Desk Agent experience at a Hilton or IHG branded hotel (strongly preferred).
  • Experience with hotel property management systems such as OnQ, PEP, or other hotel PMS software.
  • Excellent communication and customer service skills.
  • A positive attitude and professional appearance.
  • Strong attention to detail and the ability to multitask.
  • Dependability, punctuality, and a willingness to work as part of a team.
  • Availability to work a flexible schedule, including weekends and holidays.

Why You'll Love Working Here:

  • Competitive pay.
  • Opportunities for career growth and advancement.
  • A supportive, respectful, and team-focused work environment.
  • Employee hotel discounts (where applicable).

Ready to Join Us?

If you enjoy meeting new people, solving problems, and making every guest feel welcome, we'd love to meet you. If you already have Front Desk experience with a Hilton or IHG hotel, we'd especially like to hear from you. Apply today and become part of a team that's committed to delivering exceptional hospitality every day.

Apply