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Help Desk Associate Jobs in Evanston, IL (NOW HIRING)

Front Desk Associate

Vernon Hills, IL · On-site

$13.75 - $17.50/hr

... Helping integrate members into the club (completing profile, taking photos, distributing barcodes) Assisting other departments when necessary Attending all required meetings Maintaining an active and ...

We never accept less than 110% to help each other deliver the Equinox experience and enable our ... We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox ...

Service Desk Analyst III

Elk Grove Village, IL

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

IT Service Desk Engineer

Lake Forest, IL

$55K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

That approach helped us grow from a small office technology company into a national managed ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

Trade Desk Specialist

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Trading Desk & Client Support Serve as a primary escalation point for complex inbound client ... Volunteer opportunities to help you give back to your communities Some of our associates' favorite ...

IT Service Desk Engineer

Lake Forest, IL · On-site

$55K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

That approach helped us grow from a small office technology company into a national managed ... Microsoft Fundamental and Associate certifications * CompTIA A+, Network+, Server+, Security+, etc ...

Service Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

Service Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And while you're focused on creating big things for global and local brands, we will help you build ... An associate degree in the field of business administration, computer science, or management ...

IT Service Desk Technician

Chicago, IL

$55K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

M. Chin amp; Associates, Inc. (CHIN) is seeking an IT Service Desk Technician to provide ... Maintain detailed records of solutions, workarounds, and best practices in the help desk knowledge ...

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... All duties of a Front Desk Associate are maintained under the Lead title, and expectations for ...

Front Desk Lead

Chicago, IL

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... All duties of a Front Desk Associate are maintained under the Lead title, and expectations for ...

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... All duties of a Front Desk Associate are maintained under the Lead title, and expectations for ...

Front Desk Lead

Chicago, IL · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We have a robust practice, with dozens of bright, qualified employees who help us deliver the best ... All duties of a Front Desk Associate are maintained under the Lead title, and expectations for ...

... a Help Desk Support Level II+ Technician . An IT Technician's role is to ensure system operation ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...

Helpdesk Support Level II+

Oak Park, IL · On-site

$19.75 - $26.50/hr

... need of a Help Desk Support Level II+ Technician . An IT Technicians role is to ensure system ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...

Showing results 41-60

Help Desk Associate information

See Evanston, IL salary details

$13

$20

$31

How much do help desk associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for help desk associate in Evanston, IL is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Evanston, IL?

The most popular types of Help Desk jobs in Evanston, IL are:

What are popular job titles related to Help Desk Associate jobs in Evanston, IL?

For Help Desk Associate jobs in Evanston, IL, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Evanston, IL look for?

The top searched job categories for Help Desk Associate jobs in Evanston, IL are:

What cities near Evanston, IL are hiring for Help Desk Associate jobs?

Cities near Evanston, IL with the most Help Desk Associate job openings:

Front Desk Associate

Bears Fit

Vernon Hills, IL • On-site

$13.75 - $17.50/hr

Other

Re-posted 29 days ago


Job description

Benefits:

Employee discounts

Job Title: Member Services Team

Company: Bears Fit

Department: Operations

POSITION OVERVIEW

Welcome to the Member Services Team at Bears Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.

KEY RESPONSIBILITIES Our Member Services Team is the heartbeat of our club. You will be responsible for:

Ensuring that all members and guest check in and have active memberships

Overseeing guest and member traffic flow

Collecting dues and updating billing when appropriate

Monitoring and addressing membership alerts

Assisting members and guests with all inquiries and concerns

Reporting all issues in a timely manner

Contributing to maintaining the club-wide standards of cleanliness

Answering phone calls and directing the appropriately

Helping integrate members into the club (completing profile, taking photos, distributing barcodes)

Assisting other departments when necessary

Attending all required meetings

Maintaining an active and working knowledge of Bears Fit as a company, as well as all services and promotions

Being proficient in policies ad directives as outlined in the Member Services Playbook

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

WORK SCHEDULE

Work hours are scheduled and made available to employees by the Operations Manager. Your supervisor will give you more details about where to access your schedule. Your daily schedule will vary throughout the week depending on the needs of the club, the staff, and the members.

Benefits

Complimentary club membership

In club discounts

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.