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Help Desk Associate Jobs in Dearborn, MI (NOW HIRING)

The Edge Fitness Clubs

Front Desk Associate (WL)

Westland, MI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help our members with membership questions and concerns with compassion and commitment to promote a ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

The Edge Fitness Clubs

Front Desk Associate (SHB)

Shelby, MI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help our members with membership questions and concerns with compassion and commitment to promote a ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

The Edge Fitness Clubs

Front Desk Associate (WN)

Warren, MI · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help our members with membership questions and concerns with compassion and commitment to promote a ... Cooperate with the Front Desk team on daily and monthly club and individual sales targets by ...

FasTemps

Front Desk

Ann Arbor, MI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

POSITION: Front Desk LOCATION/DEPARTMENT: Ann Arbor MI, 48109 COMPENSATION: $18.00 hourly SHIFTS ... Helpful work environment, they want you to succeed * Team oriented employees help one another meet ...

Health Fitness

Front Desk Staff (part-time)

Rochester, MI · On-site

$13.75 - $14.50/hr

Our work focuses on creating meaningful connections with each of our participants to help them move ... About the role HealthFitness is looking for part-time Front Desk Attendants to join the team at our ...

OHM Advisors

IT Service Desk Technician

Ann Arbor, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We create places for communities of people that help solve a problem and drive them forward ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

Posted today

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We create places for communities of people that help solve a problem and drive them forward ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

New

OHM Advisors

IT Service Desk Technician

Livonia, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We create places for communities of people that help solve a problem and drive them forward ... An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is ...

Posted today

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Dearborn, MI

Help Desk Associate information

See Dearborn, MI salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for help desk associate in Dearborn, MI is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.31 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the most commonly searched types of Help Desk jobs in Dearborn, MI?

The most popular types of Help Desk jobs in Dearborn, MI are:

What are popular job titles related to Help Desk Associate jobs in Dearborn, MI?

For Help Desk Associate jobs in Dearborn, MI, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Dearborn, MI look for?

The top searched job categories for Help Desk Associate jobs in Dearborn, MI are:

What cities near Dearborn, MI are hiring for Help Desk Associate jobs?

Cities near Dearborn, MI with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Dearborn, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $41,455 per year, or $19.9 per hour.

Front Desk Associate (WL)

The Edge Fitness Clubs

Westland, MI • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

The Edge Fitness Clubs rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 63 rated gym and leisure clubs

Job description

Earn up to $55,000 annually with hourly pay + commission, plus clear opportunities for career growth for those ready to level up.
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. At the Edge, we are TEAM FIRST. We are committed to making your onboarding experience best in class to support you and your career with respectful and transparent accountability standards.
What You'll Do:
  • Welcome and nurture the member experience with friendliness at the core of every member interaction.
  • Greet our members in a friendly, engaging and energetic way from the start to finish of your shift.
  • Serve our members quickly and professionally to create positive, trustworthy relationships focused on "Changing Lives".
  • Help our members with membership questions and concerns with compassion and commitment to promote a "Raving Fan" member experience!
  • Team up with our Facilities Department to keep our club looking and operating "Grand Opening Ready".

Key Details:
  • Competencies: Customer Service Orientation, Product Knowledge Expertise and Results Orientation
  • Bring high energy and a passion for fitness while working with urgency, flexibility, and a "roll up your sleeves" mindset to get things done, especially during busy closeouts and month-end periods.
  • Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities while staying motivated, hands-on, and fully committed to the team's success.

Why You'll Love It Here:
  • Free gym membership so you can lead by example
  • Tiered Health Benefits (Medical, Dental, Vision) for you and your family*
  • Discounts on Training, Edge Kids, Apparel & Shake Bar
  • Education Reimbursement for personal training certifications and ongoing learning
  • Career Advancement through leadership training and growth paths
  • PTO & Paid Holidays to recharge and live well*
  • 401K + Life Insurance + LTD + Employee Assistance Program (EAP)*

*Full time employees
There is a reason our members call us the best gym ever... It's because we have the best team ever.
Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.

What The Edge Fitness Clubs employees say

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