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Help Desk Associate Jobs in Clemson, SC (NOW HIRING)

Leader Communications Inc

Customer Service Agents

Clemson, SC · On-site

$13.25 - $17.50/hr

These roles are critical in maintaining Tier I and Tier II information technology related help desk ... Associate degree or higher in information technology or related field; or high school diploma and ...

Vivacity Tech PBC

Inventory Associate

Greenville, SC · On-site

$18/hr

... helping ensure assets are prepared, processed, and moved efficiently. This role delivers high ... Prolonged periods of sitting or standing at a desk and working on a computer * Ability to operate ...

Phenom People

Customer Service Part Time

Anderson, SC · On-site

See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...

smp

Quality / Metrology Technician

Greenville, SC

$17 - $22.75/hr

Associate's degree preferred * Demonstrated experience with quality measurements in a high ... Help create workload schedule for Measurement Laboratory * Train and mentor Quality Technicians in ...

New

White Lodging Services Corp

Night Audit

Clemson, SC · On-site

$12.75 - $17/hr

A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk ... Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ...

Vertiv Co

Associate Application Engineer

Anderson, SC · On-site

... to help sell company products. This role serves as a conduit between the field and Design ... Prolonged periods of sitting at a desk and working on a computer. * Ability to work and multi-task ...

White Lodging Careers

Night Audit

Clemson, SC · On-site

$21.18/hr

A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk ... Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ...

White Lodging

Night Audit

Clemson, SC · On-site

$21.18/hr

A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk ... Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ...

White Lodging Careers

Night Audit

Clemson, SC · On-site

$21.18/hr

A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk ... Previous hospitality experience is helpful but not required. * Ability to stand and move at a fast ...

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Showing results 21-40

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Clemson, SC

Help Desk Associate information

See Clemson, SC salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for help desk associate in Clemson, SC is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.38 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What cities near Clemson, SC are hiring for Help Desk Associate jobs? Cities near Clemson, SC with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Clemson, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,830 per year, or $18.2 per hour.

Customer Service Agents

Leader Communications Inc. (LCI)

Clemson, SC • On-site

$13 - $17.50/hr

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Leader Communications Inc. (LCI) is seeking dedicated Customer Service Agents to support a long-term contract with the US Patent and Trademark Office (USPTO). The role involves providing Tier I and Tier II IT help desk support through phone and email, ensuring customer satisfaction while troubleshooting and resolving technical issues.
Responsibilities:
• Analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
• Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and resolution.
• Maintain and troubleshoot business line applications which could include remote installation or redeployment of software.
• Install and maintain the following products, as directed: Cisco AnyConnect, Cisco WebEx, Microsoft including Office, Bit Locker, etc.
• Provide technical support over the phone and/or via email.
• Implement solutions based on client needs, such as ensuring that all hardware and software work properly is installed or deleted as needed.
• Troubleshoot client computer equipment, ensuring it runs correctly, and recovers any lost or accidentally deleted data when/if possible.
• Meet customer needs and ensure customer satisfaction.
• Use standard operational procedure documentation to assist customers. Work with team members to establish and maintain documentation.
• Escalate process and policy issues as needed.
Qualifications:
Required:
• Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.
• Associate degree or higher in information technology or related field; or high school diploma and relevant information technology certification(s)/training/years of experience in place of degree.
• One (1) or more years of information technology experience.
• Must be able to pass federal background investigation and obtain a Public Trust.
• Technical experience with current network hardware, protocols, and standards.
• Application support experience.
• Knowledge of applicable data privacy practices and laws.
• Excellent troubleshooting skills.
• Proficiency in Word, Excel, Outlook, database management.
• Exceptional customer service and interpersonal skills with the ability to communicate effectively, both verbally and in writing with end users in a pleasant and helpful manner in high stress situations.
• Highly organized with attention to detail and accuracy, and the ability to effectively troubleshoot and prioritize meeting multiple deadlines/priorities.
• Experience working in a team-oriented, collaborative environment.
Company:
Leader Communications Incorporated (LCI) is an award-winning, ISO 9001:2008 and ISO 20000 certified, Capability Maturity Model Integrated (CMMI®) Level 3 rated, EXIN accredited ITIL® training partner, Service-Disabled Veteran-Owned Small Business (SDVOSB), committed to providing the highest level of professional services and cost-effective solutions for today’s challenging requirements. Founded in 1998, the company is headquartered in Oklahoma City, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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