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Help Desk Associate Jobs in Benton, AR (NOW HIRING)

Customized training programs to help you advance your career. * Employee referral bonuses so you'll ... Carrington Associates. For more information about Carrington Charitable Foundation, and the ...

See, it's that simple! Lowe's offers jobs for people who aren't interested in sitting behind a desk ... started as hourly associates Your Day at Lowe's * Deliver excellent customer service * Help ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... with help of contracted maintenance personnel and Ross Associates. * Ensures scheduling and ...

... Associates in providing efficient and friendly service at the registers, Customer Service desk ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

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Help Desk Associate information

See Benton, AR salary details

$12

$18

$28

How much do help desk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for help desk associate in Benton, AR is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.38 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What job categories do people searching Help Desk Associate jobs in Benton, AR look for?

The top searched job categories for Help Desk Associate jobs in Benton, AR are:

What cities near Benton, AR are hiring for Help Desk Associate jobs?

Cities near Benton, AR with the most Help Desk Associate job openings:

Infographic showing various Help Desk Associate job openings in Benton, AR as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $37,907 per year, or $18.2 per hour.

Mortgage Wire Desk, II Analyst

Carrington

Little Rock, AR • On-site

$24 - $33.65/hr

Other

Medical, Retirement

Re-posted 12 days ago


Job description

Come join our amazing team! Prefer to have someone near our office in Chandler, AZ!

The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with its ongoing daily operational needs such as transaction processing, balance reporting, bank account administration, maintaining signatories, unclaimed property reporting and compliance activities related to that task and providing ongoing support of Treasury-related processes. Perform all tasks in a detailed manner to ensure payment accuracy, avoid losses, and compliance with policy and procedure. Also participate in treasury/cash management initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $24.00 - $33.65 an hour.

The level is the intermediate level role in the job family and generally handles the basic to moderately complex tasks within the department and escalates more complex issues as appropriate.

What you'll do:

  • Process, review, and release funds throughout the company (internal or externally). Ensuring compliance with established authority matrix and accordance with policy and procedure with a high level of accuracy.

  • Process and track bank signatory changes, new bank account requests, and other related account maintenance tasks. Maintain account information logs and authorized signatory list for the group and its subsidiaries.

  • Process and resolve positive pay exceptions, stop/void requests, and related processes each day. Can provide second level approval for stop pays/voids and authorization for banks to accept or deny checks.

  • Review, produce and maintain daily/monthly/quarterly Treasury operation related reports.

  • Reporting on user's access to banking systems and perform administrative activities to ensure adherence with compliance and security standards.

  • Processing annual unclaimed property reports for all Carrington Companies and affiliates, in accordance with state requirements and company procedure.

  • Escalate issues and challenges in the departments process and suggest procedural updates that can enhance and streamline processes / workflow.

  • Liaison with external service providers and financial institutions to resolve research requests and other daily maintenance items from the various business units the department supports.

  • Perform other duties and special projects as assigned.

What you'll need:

  • Bachelor's degree in finance, accounting, economics and/or related field or equivalent work experience or an equivalent combination of degree and work experience.

  • Three to six (3-6) years of corporate treasury experience in a medium to large company, corporate banking experience, or bank operations experience. Banking operations experience a plus.

  • Experience with the Know Your Customer (KYC) Due Diligence process and requirements.

  • Knowledge of rules and regulations that govern payment and transfer systems; specifically with respect to wire transfers, check processing, and EFT/ACH transfers.

  • Experience with GTreasury, Sagent, Oracle Financials, a plus.

  • Strong computer/MS Office skills with strong Excel experience, such as pivot tables and v-lookups and ability to work with large datasets.

  • Prefer to have someone near our office in Chandler, AZ!

Our Company:

Carrington Mortgage Holdings is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically and horizontally integrated, and provide a broad range of real estate services encompassing nearly all aspects of single-family residential real estate transactions in the United States. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonhc.co (http://www.carringtonhc.com)

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

  • Customized training programs to help you advance your career.

  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.

  • Educational Reimbursement.

  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.California Privacy Notice: https://oag.ca.gov/privacy/ccpa #Carrington # LI-GV1

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.