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Help Desk Associate Jobs in New Jersey (NOW HIRING)

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HACKENSACK, NJ Seeking a Help Desk Technician for our client's Hackensack, New Jersey office. The ... An associate's or bachelor's degree in information systems or a related field, or equivalent work ...

Front Desk Associate

Township Of Washington, NJ · On-site

$15 - $19.25/hr

We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct ...

Front Desk Associate

Oakhurst, NJ · On-site

$15.92 - $16.92/hr

Planet Fitness Front Desk Associate At Planet Fitness, our mission has always been to enhance ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

We have the best lifting equipment around, amazing ascetics, and an awesome vibe! and need a team member to help facilitate our member's experience! The Front Desk Associate will greet and direct ...

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Toms River, NJ · On-site

$15.92 - $16.92/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Englishtown, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

Front Desk Associate

Freehold, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Jackson, NJ · On-site

$15.92 - $16.92/hr

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Bayonne, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Barnegat, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Lakewood, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Ocean City, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

Front Desk Associate

Hazlet, NJ · On-site

$15.92 - $16.92/hr

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone ® by connecting with members on the club floor, offering ...

As a Front Desk Associate, you will be responsible for providing a superior level of customer ... Help to promote our Judgement Free Zone by connecting with members on the club floor, offering ...

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Showing results 1-20

Help Desk Associate information

See New Jersey salary details

$14

$21

$33

How much do help desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for help desk associate in New Jersey is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What are the most commonly searched types of Help Desk jobs in New Jersey? The most popular types of Help Desk jobs in New Jersey are:
What are popular job titles related to Help Desk Associate jobs in New Jersey? For Help Desk Associate jobs in New Jersey, the most frequently searched job titles are:
What job categories do people searching Help Desk Associate jobs in New Jersey look for? The top searched job categories for Help Desk Associate jobs in New Jersey are:
What cities in New Jersey are hiring for Help Desk Associate jobs? Cities in New Jersey with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in New Jersey as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $45,328 per year, or $21.8 per hour.

Help Desk Technician

The Rockridge Group

Hackensack, NJ

$21.75 - $29.50/hr

Full-time

Re-posted 24 days ago


Job description

TITLE: HELPDESK TECHNICIAN
LOCATION: HACKENSACK, NJ
Seeking a Help Desk Technician for our client’s Hackensack, New Jersey office. The schedule is Monday through Friday, 9:30 a.m. to 5:30 p.m.
JOB SUMMARY:
The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment
REQUIREMENTS:
  • Candidates should have experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word), and iManage (strongly preferred).
  • Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly.
  • Periodic travel to other Firm offices is required, along with additional travel for office buildouts and expansions.
  • The position also requires flexibility to provide occasional shift coverage or extended hours when needed.
  • A law firm or professional services background is preferred.
  • An associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred.