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Help Desk Assistant Jobs in Calhoun, GA (NOW HIRING)

Jaipur Living

Front Desk Coordinator

Acworth, GA · On-site

$14 - $18.25/hr

Maintain conference rooms and common areas and assist with scheduling or preparing meeting spaces ... Help coordinate vendors and service providers visiting the office. * Maintain appropriate ...

Atrium

Junior IT Administrator

Acworth, GA · On-site

$25/hr

Key Responsibilities * Assist with a company-wide laptop and desktop refresh project. * Securely ... Junior help desk or desktop support professionals * Candidates with internship or school-based IT ...

TriCom Quest

Be Seen First

Factory Administrative Assistant

White, GA · On-site

$21 - $25/hr

Manage the front desk functions, greet and direct visitors, including factory tour visitors ... Our mission is to connect employers with the right talent--and to help job seekers find positions ...

Ross Stores, Inc

Assistant Store Manager

Acworth, GA · On-site

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: * Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

Excel Fitness

Member Services Rep Front Desk

Rome, GA · On-site

$10 - $12.50/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body ...

Excel Fitness

Member Services Rep Front Desk

Rome, GA · On-site

$12.75 - $16/hr

Understand and adhere to company standards and help resolve any day-to-day member issues. * Audit ... Operate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body ...

Ross Stores

Assistant Store Manager

Acworth, GA

... desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the ... Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross ...

LifeWise Academy

Volunteer

Cartersville, GA · On-site

Overview LifeWise Academy is seeking volunteers to assist children in their LifeWise classes ... desk (away from other students) if the inappropriate behavior continues * Help with classroom ...

Workout Anytime

Member Experience Expert

Calhoun, GA · On-site

$14 - $15/hr

Ensure the front desk is organized, accurate, and operating efficiently. * Assist with opening and ... Positive attitude with a passion for helping others. * Basic computer and point-of-sale system ...

Workout Anytime

Member Experience Expert

Chatsworth, GA · On-site

$14 - $15/hr

Ensure the front desk is organized, accurate, and operating efficiently. * Assist with opening and ... Positive attitude with a passion for helping others. * Basic computer and point-of-sale system ...

Workout Anytime

Member Experience Expert

Rome, GA · On-site

$14 - $15/hr

Ensure the front desk is organized, accurate, and operating efficiently. * Assist with opening and ... Positive attitude with a passion for helping others. * Basic computer and point-of-sale system ...

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Help Desk Assistant information

See Calhoun, GA salary details

$9

$18

$29

How much do help desk assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for help desk assistant in Calhoun, GA is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.38 per hour, depending on experience, location, and employer.

What is a help desk assistant?

A help desk assistant specializes in providing users of technology with support and services. Your main duties are to address all customer or user issues, along with common technological problems. You monitor the help desk email, inbox and answer questions over the phone, and work with customers in person. If there are persistent problems, you fill out reports to pass along to your supervisor or manager. Qualifications for this job include career experience in IT support, analytical problem-solving skills, and excellent verbal and written communication abilities.

What are the key skills and qualifications needed to thrive as a help desk assistant?

To thrive as a Help Desk Assistant, you need foundational knowledge of computer systems, troubleshooting skills, and typically a relevant IT certification or associate degree. Familiarity with ticketing systems like Zendesk, remote desktop tools, and common operating systems is crucial. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills ensure that technical issues are resolved efficiently, leading to higher user satisfaction and smooth organizational operations.

What are some of the most common challenges help desk assistants face when supporting users, and how can these be effectively managed?

Help Desk Assistants often encounter challenges such as managing high volumes of support requests, troubleshooting diverse technical issues, and communicating complex solutions to users with varying technical knowledge. To effectively handle these situations, it's important to prioritize tasks, use ticketing systems efficiently, and practice clear, empathetic communication. Continuous learning about new technologies and collaboration with more experienced team members can also help resolve issues more efficiently and improve user satisfaction.

What is the difference between Help Desk Assistant vs Technical Support Specialist?

AspectHelp Desk AssistantTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, IT support teamsIT departments, customer support, remote troubleshooting
Employer & IndustryBusinesses, government agencies, educational institutionsSimilar industries, often more technical roles
Common Search & ComparisonAssisting users with basic IT issuesResolving more complex technical problems

The Help Desk Assistant typically handles basic user support and troubleshooting, often working in help desk environments. In contrast, a Technical Support Specialist deals with more complex technical issues, requiring deeper technical knowledge. Both roles share similar credentials and work environments, but the Technical Support Specialist usually requires more advanced skills and certifications.

What qualifications do I need for a help desk assistant?

Help desk assistants typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and operating systems. Strong communication skills, problem-solving abilities, and familiarity with ticketing systems or remote support tools are also important. Certifications such as CompTIA A+ can enhance job prospects but are not always required.
More about Help Desk Assistant jobs

What cities near Calhoun, GA are hiring for Help Desk Assistant jobs?

Cities near Calhoun, GA with the most Help Desk Assistant job openings:

Help Desk Assistant jobs near you
Infographic showing various Help Desk Assistant job openings in Calhoun, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $38,269 per year, or $18.4 per hour.

Front Desk Agent

Cartersville, GA • On-site

Cartersville-Bartow County Chamber of Commerce
1 - 10 employees
Learn more about Cartersville-Bartow County Chamber of Commerceexternal

$12.75 - $16/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Team Member

The Holiday Inn Express & Suites in Cartersville is looking for friendly, dependable, and customer-focused individuals to join our Front Desk team. If you enjoy providing outstanding guest service in a fast-paced environment, we'd love to hear from you!

Available Shifts:

  • Morning Shift
  • Evening Shift
  • Full-Time and Part-Time opportunities available

Responsibilities:

  • Welcome and check guests in and out efficiently
  • Answer phone calls and assist with reservations
  • Provide excellent customer service and resolve guest concerns professionally
  • Process payments and maintain accurate guest accounts
  • Respond to guest requests and coordinate with housekeeping and maintenance
  • Maintain a clean, organized, and professional front desk area
  • Follow IHG brand standards and hotel policies

Qualifications:

  • Excellent customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Basic computer skills
  • Reliable, punctual, and team-oriented
  • Previous hotel or customer service experience is preferred, but not required—we are happy to train the right candidate.
  • Must be available to work weekends and holidays as needed.

If you are dependable, have a positive attitude, and enjoy helping people, we encourage you to apply and become part of our team! If you're interested in joining our team, we'd love to hear from you!

Please email your resume to krishna@lotushg.com. Qualified candidates will be contacted to schedule an interview.

We look forward to reviewing your application!

Apply today and join the Holiday Inn Express & Suites Cartersville family!

Apply