1

Help Desk Analyst Level 3 Jobs (NOW HIRING)

Help Desk Analyst Level 1

Conyers, GA · On-site

$18 - $24.50/hr

Help Desk Analyst Level 1 Location: 2206 East View Parkway, Conyers, GA 30013 Duration: 12 Months *Bilingual, Spanish required* *MUST have IT Help Desk Call Center exp* Provides technical assistance ...

Salary Range: $60,000 - $70,000 USD Job Summary Vomela has an on-site Help Desk Analyst Level 3 opportunity in our IT Operations Team out of our Elk Grove Village, IL and Franklin Park, IL locations.

HELP DESK ANALYST

Dallas, TX

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology ...

Help Desk Analyst

Trenton, NJ · On-site

$28 - $32/hr

Schedule: 3 days onsite, 2 days remote What You'll Do * Receive, prioritize, and respond to ... Escalate complex or higher-level technical issues to appropriate IT teams for resolution * Maintain ...

Help Desk Analyst

Chicago, IL · On-site

$50K - $60K/yr

Associate degree or 2+ years of college-level coursework, or equivalent work experience. * 2+ years of experience working in a Help Desk environment. * 2+ years of experience in a customer service ...

Help Desk Analyst

Chicago, IL · On-site

$40K - $55K/yr

Help Desk Analyst The Help Desk Analyst will work with the network and help desk team to provide ... level of technical knowledge. Ensures understanding so that all staff is able to perform their job ...

Bilingual Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Job ID: (803954) Help Desk Analyst Level 1 Location: Conyers, GA Duration: 12+ Months Client: GA DDS Onsite Role LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia*

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Excellent time management and interpersonal skills and a high-level attention to detail

Help Desk Analyst

Richmond, VA · On-site

$24 - $30/hr

Help Desk Analyst Sheltering Arms Institute is a non-profit, state-of-the-science physical ... Position is Monday thru Friday, 7:00AM to 3:30PM. After hours call is required on a rotational ...

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Excellent time management and interpersonal skills and a high-level attention to detail

Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and ...

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding. As a Help Desk Analyst, you will provide proficient and ...

Help Desk Analyst

Virginia, IL · On-site

$70K - $77K/yr

Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides support to both internal and ...

next page

Showing results 1-20

Help Desk Analyst Level 3 information

See salary details

$14

$24

$35

How much do help desk analyst level 3 jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for help desk analyst level 3 in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What cities are hiring for Help Desk Analyst Level 3 jobs?

Cities with the most Help Desk Analyst Level 3 job openings:

What states have the most Help Desk Analyst Level 3 jobs?

States with the most job openings for Help Desk Analyst Level 3 jobs include:

What are popular job titles related to Help Desk Analyst Level 3 jobs?

For Help Desk Analyst Level 3 jobs, the most frequently searched job titles are:

Help Desk Analyst Level 1

Conyers, GA • On-site

$18 - $24.50/hr

Contractor

Re-posted 9 days ago


Job description

Position: Help Desk Analyst Level 1

Location: 2206 East View Parkway, Conyers, GA 30013

Duration: 12 Months


*Bilingual, Spanish required*
*MUST have IT Help Desk Call Center exp*

 


Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.


Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.


External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.


Job Responsibilities


• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment.
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS