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Help Desk Analyst It System Analyst Jobs (NOW HIRING)

Vomela

Help Desk Analyst III

Elk Grove Village, IL · On-site

$60K - $70K/yr

... our IT Operations Team out of our Elk Grove Village, IL and Franklin Park, IL locations. We are ... Skills: * Technical knowledge and experience with desktop hardware and operating systems ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role ... Windows Operating systems * Clients: Windows7, Windows Vista, Windows XP, Windows 2000 * Servers:

aires

Help Desk Analyst

Pittsburgh, PA · Hybrid

$20 - $27.25/hr

Aires' Innovative Technologies team is creating technologies that mobilize the modern workforce ... of information systems experience (or similar education) preferred * Certifications preferred:

Trilogy Inc

Helpdesk Analyst

Skokie, IL · On-site

$24.38 - $28.04/hr

... remaining IT team. The Help Desk Analyst may work evening hours, weekends, or holidays as required for projects, coverage, and system upgrades/maintenance. The Help Desk Analyst will have ...

Aita Consulting Services, Inc

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both ... Oversee the daily performance of computer systems and applications. * Answer user inquiries ...

Unissant

IT System Analyst I

Washington, DC · On-site

We are seeking an IT System Analyst I to join our team and support our client. The ideal candidate ... support testing, and help implement reporting and data solutions. Essential Duties and ...

New

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to ... Understand and, to the extent possible via the electronic helpdesk system, balance the workload of ...

BCBG Maxazria

Help Desk Analyst-Temp

Vernon, CA · On-site

$20.75 - $28.25/hr

The Help Desk Analyst provides the Information Technology Department's first line response to ... Understand and, to the extent possible via the electronic helpdesk system, balance the workload of ...

Pursuit Aerospace

Help Desk Analyst

Cleveland, OH · On-site

$20 - $27.50/hr

... technology, and trust. We are driven to develop industry leading process innovations and ... Perform hands on tasks determined by the information systems staff. * Assist in updating user and ...

Judge Group, Inc.

Helpdesk Analyst

Malvern, PA · On-site

$20 - $23/hr

Help Desk Analyst provides support to end users for computer, application, system, device, access ... Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared ...

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Help Desk Analyst It System Analyst information

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How much do help desk analyst it system analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for help desk analyst it system analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

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For Help Desk Analyst It System Analyst jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Analyst It System Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

Help Desk Analyst

Jeffersonville, IN • On-site

American Commercial Barge Line
Transportation and Warehousing • 1 - 5K employees
Learn more about American Commercial Barge Lineexternal

$19.75 - $26.75/hr

Full-time

Re-posted 29 days ago

American Commercial Barge Line rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Help Desk AnalystCompany: American Commercial Barge LineLocation: ACBL HQ - Jeffersonville, INJob Type: Full-Time; Salary
Ready to launch your IT career with a company that keeps America's waterways moving? American Commercial Barge Line is seeking a Help Desk Analyst to serve as the first point of contact for Team Members across our organization, delivering exceptional technical support and resolving technology challenges with speed and professionalism. In this high-impact role, you'll troubleshoot hardware, software, and system issues, manage support tickets, and collaborate with IT experts to keep our operations running seamlessly. If you're passionate about technology, customer service, and making a difference every day, we want to hear from you!
When you join ACBL...
American Commercial Barge Line (ACBL) is one of the largest and most diversified marine transportation companies in the U.S. Our legacy of providing the nation with the most economical, safest, and greenest mode of transportation dates all the way back to 1915, when we began moving coal on the Kentucky River. We offer a wide range of career paths in both operations and support services. Whether you are interested in working on the river or in an office, we are always searching for the best of the best to join our ACBL team.
What you will be doing... YourIMPACT
Essential Duties/Functions:
  • Deliver exceptional service as the face of IT Support & initial point of contact for the ACBL's Service Desk.
  • Provides Tier 1 end-user consulting, trouble-shooting, and problem-solving support for personal computer hardware/software supported products and network-related technologies.
  • Escalate unresolved issues to Tier II or Tier III support as needed.
  • Assist with inventory control, knowledge base articles publications, and the creation and assignment of support tickets.
  • Log all support interactions and resolutions in the ticketing system.
  • Follow-up with users to ensure issues are resolved satisfactorily.
  • Performs all other duties as assigned.

What we are looking for...
You will need to have:
  • High School Diploma/GED
  • Proficiency in office productivity software such as Microsoft Office 365
  • Skills in hardware and software support techniques with an understanding of desktop and laptop configurations
  • Excellent interpersonal and communication skills
  • Ability to project a positive, professional image in all dealings with both internal and external customers
  • Excellent customer service skills
  • Be able to perform the essential functions of the job in a normal office environment or shipyard facility
  • Ability to lift 30-40 lbs
  • Work an on-call rotation every 4-5 weeks.
  • Travel as required (onboard vessels and facilities)

Even better if you have...
  • A Bachelor's degree
  • 0-3 years of experience in the Information Systems field
  • A-Plus certification
  • Proficiency in troubleshooting Microsoft operating systems and mobile operating systems

Exempt
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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