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Help Desk Analyst It System Analyst Jobs (NOW HIRING)

City of Beloit

Service Desk Analyst

Beloit, WI · On-site

$25.71 - $35.88/hr

... City's information technology systems. The Service Desk Analyst provides technical support that ... IT help desk or service desk experience is preferred. 6. Other combinations of training and/or ...

Fourteen Foods

The IT Helpdesk Analyst I provide support to the business in a dual role. One role, approximately ... The incumbent will have to answer and coordinate email and phone calls in our ticketing system, be ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$70K - $77K/yr

... system-ensuring timely tracking, documentation, and resolution of incidents ... Collaborate with IT team members to escalate complex technical issues. Document, assess, track, and ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$65K - $70K/yr

... system-ensuring timely tracking, documentation, and resolution of incidents ... Collaborate with IT team members to escalate complex technical issues. Document, assess, track, and ...

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC · On-site

$19.75 - $27/hr

We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software ... These positions will be liaisons between Business, Program Management, System Development and A&I ...

Methodist Health System

HELP DESK ANALYST

Dallas, TX · On-site

$20.25 - $27.75/hr

... information technology support experience in a Client/Server operations environment with ... Methodist Health System is a faith-based organization with a mission to improve and save lives ...

R2 Technologies Corporation

Help Desk Analyst 2

Atlanta, GA · On-site

$19.75 - $27/hr

Help Desk Analyst 2 (689398) Location: Decatur, GA 30033 Onsite Duration: Long-Term Contract The ... agency IT systems • environment containing a blend of Windows Servers 2008-2012, Windows 10 ...

Abacus Service Corporation

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... system. • Maintains technical knowledge by attending training, workshops, and reviewing ... Abacus Service Corporation is provides IT solutions for global health care businesses. Founded in ...

Marlabs LLC

Help Desk Analyst

Philadelphia, PA · On-site

$20.75 - $28.25/hr

Help Desk Analyst Duration: 12 Months Locations: Philadelphia, PA Position Overview Minimum skills ... system and trouble ticket process

Innosoul inc

Help Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

NC-809319 Hybrid/Local Application/Production Support/Help Desk Analyst with system reliability, Child Welfare/PATH NC application troubleshooting/diagnostics/RCA, defect tracking experience Location:

Inteliblue

Help Desk Analyst

Chesterfield, VA · On-site

$19.50 - $26.50/hr

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.

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Help Desk Analyst It System Analyst information

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How much do help desk analyst it system analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for help desk analyst it system analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What are popular job titles related to Help Desk Analyst It System Analyst jobs?

For Help Desk Analyst It System Analyst jobs, the most frequently searched job titles are:

Infographic showing various Help Desk Analyst It System Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $50,106 per year, or $24.1 per hour.

IT Helpdesk Analyst

Westerville, OH • On-site

Motion Recruitment
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about Motion Recruitmentexternal

Contractor

Posted 5 days ago

Job description

Help Desk Analyst Position Summary

We are seeking a dedicated Help Desk Analyst to support and maintain end-user hardware, software, and business applications to ensure optimal performance and reliability. This role serves as the primary escalation point for technical support, delivering both proactive and on-demand assistance to employees utilizing internal and external technology resources.

The Help Desk Analyst is also responsible for managing endpoint deployment processes, including the creation, testing, automation, and distribution of software packages, operating system images, applications, and security updates through endpoint management solutions.

This position is fully onsite in Michigan City, Indiana.

Key Responsibilities
  • Deliver professional, customer-focused technical support with a positive and service-oriented approach.
  • Take ownership of the end-to-end support process for all employee technology issues and requests.
  • Identify process improvement opportunities and lead approved initiatives to enhance IT service delivery.
  • Monitor endpoint hardware and software environments proactively to identify and address potential issues.
  • Troubleshoot and resolve technical problems, performing root cause analysis to prevent recurring incidents.
  • Maintain accurate documentation of support procedures, issue resolutions, and technical knowledge resources.
  • Administer and support endpoint management systems and processes across connected IT assets.
  • Prepare and manage technical documentation, compliance records, audits, and operational reports.
  • Provide end-user training and guidance to increase technology adoption, productivity, and self-service capabilities.
  • Coordinate onboarding activities, including new user setup, system configuration, training, and ongoing support.
  • Manage support interactions from initiation through resolution, ensuring effective follow-up and timely communication.
  • Assist with the planning, testing, and deployment of new technologies, system upgrades, and special IT projects.
Qualifications
  • Demonstrated experience in an IT support, help desk, or technical support role, preferably within an onsite environment.
  • Strong understanding of computer hardware, operating systems, software applications, and network fundamentals.
  • Experience supporting Microsoft Windows 10 and Windows 11 environments.
  • Familiarity with Microsoft 365 technologies and Microsoft Intune administration is preferred.
  • Ability to work onsite and travel between office locations or facilities as needed to provide technical support, perform hardware-related tasks, and ensure prompt resolution of service requests.

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