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Help Desk Admin Jobs (NOW HIRING)

Ken's Foods

Help Desk Supervisor

Marlborough, MA · On-site

... Own and administer ServiceDesk Plus (ticketing system), including configuration, workflows ... tools and help desk systems Qualifications : Required : • At least 5 years of progressive IT ...

Ken`s Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Own and administer ServiceDesk Plus (ticketing system), including configuration, workflows ...

Ken's Foods, Inc.

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Own and administer ServiceDesk Plus (ticketing system), including configuration, workflows ...

Hirekeyz Inc

Senior Help Desk Specialist

Baltimore, MD · On-site

Role: Senior Help Desk Specialist Location: Baltimore, MD 21202 (On-site with Hybrid) Duration ... Experience as a Service Desk Administrator of JIRA or other similar products. * Experience with ...

GDIT

Help Desk Manager

Fort Liberty, NC

Help Desk Software, Information Technology (IT) Systems, Troubleshooting Certifications: None ... Collaborate: Work alongside support teams, system admins, and end users to resolve escalated ...

Ken's Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

SUMMARY The Help Desk Supervisor at Ken's Foods leads day-to-day Help Desk operations and provides ... Own and administer ServiceDesk Plus (ticketing system), including configuration, workflows ...

3CM GROUP INC

Be Seen First

Front Desk Admin

Acworth, GA · On-site

$12 - $15/hr

We are seeking a Front Desk Admin to join our afterschool tutoring center. This vital front-facing ... Help resolve scheduling or customer service issues with a solution-oriented mindset * Maintain a ...

3CM GROUP INC

Be Seen First

Front Desk Admin

Acworth, GA · On-site

$12 - $15/hr

We are seeking a Front Desk Admin to join our afterschool tutoring center. This vital front-facing ... Help resolve scheduling or customer service issues with a solution-oriented mindset * Maintain a ...

IPsoft Inc.

Help Desk Administrator

New York, NY

Company Description About IPsoft: IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive ...

Base2 Solutions

Help Desk Lead

Miami, FL · On-site

Help Desk Lead Base-2 Solutions is seeking a Help Desk Lead to support USSOUTHCOM J26 ENHANCED ... Modern Desktop Administrator Associate. * CompTIA A+. * Not specified. Required Education and ...

PlanIT Group LLC

Help Desk Administrator

Annapolis, MD · On-site

Company Description PlanIT Group : specializing in information technology, business process consulting and transaction advisory services for customers in the public and private sectors * Applicants ...

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Help Desk Admin information

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$34.5K

$55.9K

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How much do help desk admin jobs pay per year?

As of Jul 3, 2026, the average yearly pay for help desk admin in the United States is $55,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $66,000.00 per year, depending on experience, location, and employer.
What states have the most Help Desk Admin jobs? States with the most job openings for Help Desk Admin jobs include:
Help Desk Admin jobs near you
Infographic showing various Help Desk Admin job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.

Cognitive Service Desk Administrator

IPsoft Inc.

New York, NY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Company Description

About IPsoft

IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 13 countries across the world and serves more than 500 of the world's leading brands directly as well as more than half of the largest global IT services providers.

Job Description

All clients who call the Help Desk have one thing in common: They have a problem, and they need us to fix it. It's up to our service desk administrators to provide the best solution in the shortest amount of time.

They do just that, and in the process they work in many types of environments and handle different kinds of mail servers and systems. Our Cognitive service desk administrators are constantly learning and presented with new possibilities.

In a typical day, you will:

  • Teach Amelia what to do to and how to address a client issue
  • Understand the business processes as specified for a client
  • Be able to reword, rework, potentially automate and work that ticket for Amelia
Qualifications

Required:

  • Understanding of normal help desk technology 
  • AS/400 user administration, Batch processes, RSA VPN
  • Active Directory
  • Solid General Troubleshooting Skills
  • Big Picture mentality, very detail oriented and structured,
  • The ability to pass along bugs and issues with Amelia to Management and R&D.

Rock Star (Preferred) Qualifications:

  • PowerShell knowledge is a plus
Additional Information

Competitive Base Salary

Medical Insurance, Dental Insurance and Vision Care 

Life Insurance

Short Term and Long Term Disability Insurance 

401(k) Plan

Flexible Spending Accounts: Health Care, Dependent Care, Transit

Paid time off


Apply