Help Desk Administrator
Tucson, AZ · On-site
Service Operations Manager The Help Desk Administrator is a Tier 2 technician responsible for handling escalated service requests, troubleshooting complex technical issues, and providing support and ...
Help Desk Administrator
Tucson, AZ · On-site
Service Operations Manager The Help Desk Administrator is a Tier 2 technician responsible for handling escalated service requests, troubleshooting complex technical issues, and providing support and ...
Senior Help Desk Engineer
Tempe, AZ · On-site
As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Administer and support Microsoft 365 services, including Exchange Online mailboxes, shared ...
Senior Help Desk Engineer
Tempe, AZ · On-site
As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Administer and support Microsoft 365 services, including Exchange Online mailboxes, shared ...
Title: L1 Service Desk Administrator Department: Managed Services Classification: Full-time, Exempt Location: Scottsdale, AZ Travel: * Answer all calls received through assigned call queues.
Title: L1 Service Desk Administrator Department: Managed Services Classification: Full-time, Exempt Location: Scottsdale, AZ Travel: * Answer all calls received through assigned call queues.
Help Desk Support Technician - Bisbee
Bisbee, AZ · On-site
$15 - $20.25/hr
... technician, administrator or engineer; • Verifies requests are completed to the customers ... help desk technicians work schedule to include scheduling field work to ensure the help desk as ...
Help Desk Support Technician - Bisbee
Bisbee, AZ · On-site
$15 - $20.25/hr
... technician, administrator or engineer; • Verifies requests are completed to the customers ... help desk technicians work schedule to include scheduling field work to ensure the help desk as ...
Help Desk Technician
$27.53/hr
Our team is seeking qualified help desk technicians to support one of the largest, most ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Help Desk Technician
$27.53/hr
Our team is seeking qualified help desk technicians to support one of the largest, most ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Help Desk Technician
Sierra Vista, AZ · On-site
$27.53/hr
Our team is seeking qualified help desk technicians to support one of the largest, most ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Quick apply
Help Desk Technician
Sierra Vista, AZ · On-site
$27.53/hr
Our team is seeking qualified help desk technicians to support one of the largest, most ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
L1 Help Desk Support
Sierra Vista, AZ · On-site
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Quick apply
L1 Help Desk Support
Sierra Vista, AZ · On-site
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
L1 Help Desk Support
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
L1 Help Desk Support
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Tier 2 Help Desk Technician
Phoenix, AZ · On-site
$19.75 - $26.75/hr
The Tier 2 Help Desk Technician is responsible for providing advanced technical support for ... Administer and support Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, and OneDrive.
Quick apply
Tier 2 Help Desk Technician
Phoenix, AZ · On-site
$19.75 - $26.75/hr
The Tier 2 Help Desk Technician is responsible for providing advanced technical support for ... Administer and support Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, and OneDrive.
The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ... Develop and disseminate the site collection and web administrators and content manager's Guide ...
The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ... Develop and disseminate the site collection and web administrators and content manager's Guide ...
Help Desk Support Level II Technician
$31 - $35/hr
... Help Desk Support Level II Technician to join their technical support team. This role is ... Administer and support Windows Server environments, including Active Directory, Group Policy, DNS ...
Quick apply
Help Desk Support Level II Technician
$31 - $35/hr
... Help Desk Support Level II Technician to join their technical support team. This role is ... Administer and support Windows Server environments, including Active Directory, Group Policy, DNS ...
Help Desk Support Level II Technician
$19.25 - $25.75/hr
... Help Desk Support Level II Technician to join their technical support team. This role is ... Administer and support Windows Server environments, including Active Directory, Group Policy, DNS ...
Quick apply
Help Desk Support Level II Technician
$19.25 - $25.75/hr
... Help Desk Support Level II Technician to join their technical support team. This role is ... Administer and support Windows Server environments, including Active Directory, Group Policy, DNS ...
GMI - Global Market Innovators is seeking an L1 Service Desk Administrator to serve as the first point of contact for their customer user base. The role involves answering calls, responding to ...
GMI - Global Market Innovators is seeking an L1 Service Desk Administrator to serve as the first point of contact for their customer user base. The role involves answering calls, responding to ...
The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ... Develop and disseminate the site collection and web administrators and content manager's Guide ...
The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ... Develop and disseminate the site collection and web administrators and content manager's Guide ...
Helpdesk Administrator
Tempe, AZ · On-site
$21/hr
A Helpdesk Administrator also handles server and domain changes. Also, among the duties is troubleshooting and configuring a wide variety of hardware devices. General Job Duties and Responsibilities ...
Helpdesk Administrator
Tempe, AZ · On-site
$21/hr
A Helpdesk Administrator also handles server and domain changes. Also, among the duties is troubleshooting and configuring a wide variety of hardware devices. General Job Duties and Responsibilities ...
IT Help Desk Support - MSP
Phoenix, AZ · On-site
$28 - $34/hr
... Help Desk Support Level II Technician to join their technical support team. This role is ... Administer and support Windows Server environments, including Active Directory, Group Policy, DNS ...
Quick apply
IT Help Desk Support - MSP
Phoenix, AZ · On-site
$28 - $34/hr
... Help Desk Support Level II Technician to join their technical support team. This role is ... Administer and support Windows Server environments, including Active Directory, Group Policy, DNS ...
Service Desk Analyst
Tucson, AZ · Remote
$29/hr
Previous Service Desk, Help Desk, or Desktop Support experience * Windows 11 troubleshooting ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Service Desk Analyst
Tucson, AZ · Remote
$29/hr
Previous Service Desk, Help Desk, or Desktop Support experience * Windows 11 troubleshooting ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Client Support Desk Analyst
Phoenix, AZ · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... with system administrators and key business decision makers supporting defi's Auto Loan ...
Quick apply
Client Support Desk Analyst
Phoenix, AZ · On-site
$60K - $75K/yr
We have more than three decades of experience helping lenders reduce time-to-market, streamline ... with system administrators and key business decision makers supporting defi's Auto Loan ...
IT Helpdesk Manager
$48 - $58/hr
Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
IT Helpdesk Manager
$48 - $58/hr
Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
IT Helpdesk Manager
Phoenix, AZ · On-site
$48 - $58/hr
Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
IT Helpdesk Manager
Phoenix, AZ · On-site
$48 - $58/hr
Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support ... It is unlawful in Massachusetts to require or administer a lie detector test as a condition of ...
Help Desk Admin information
See Arizona salary details
$32.1K - $35.7K
7% of jobs
$35.7K - $39.3K
7% of jobs
$42.2K is the 25th percentile. Wages below this are outliers.
$39.3K - $42.8K
13% of jobs
$42.8K - $46.4K
12% of jobs
The median wage is $49.5K / yr.
$46.4K - $49.9K
13% of jobs
$49.9K - $53.5K
8% of jobs
$53.5K - $57.1K
8% of jobs
$59.5K is the 75th percentile. Wages above this are outliers.
$57.1K - $60.6K
9% of jobs
$60.6K - $64.2K
9% of jobs
$64.2K - $67.7K
8% of jobs
$67.7K - $71.3K
4% of jobs
$32.1K
$52.1K
$71.3K
How much do help desk admin jobs pay per year?
As of Aug 21, 2026, the average yearly pay for help desk admin in Arizona is $52,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $61,500.00 per year, depending on experience, location, and employer.
Full-time
Re-posted 14 days ago
Job description
Department: Service Operations
Reports to: Service Operations Manager
Job Description:The Help Desk Administrator is a Tier 2 technician responsible for handling escalated service requests, troubleshooting complex technical issues, and providing support and mentorship to Tier 1 staff. This position plays a key role in maintaining service quality and client satisfaction by ensuring technical issues are resolved efficiently and accurately. In addition to day-to-day support duties, this role may assist with internal and client-facing projects and must maintain clear, professional communication with both clients and internal teams.
Job Duties:- Provide advanced troubleshooting and resolution for escalated issues from Tier 1 technicians
- Support and resolve issues related to: oWindows and macOS operating systems
- Microsoft 365 (Exchange, OneDrive, SharePoint, Teams, Intune) oNetworking fundamentals (LAN/WAN, DNS, DHCP, VPN, Wi-Fi)
- Active Directory and Group Policy oVirtualization platforms (basic support for Hyper-V, VMware)
- PC/laptop hardware and peripheral devices
- Image, configure, and deploy workstations and laptops
- Deliver clear and timely updates within the ticketing system (e.g., ConnectWise Manage)
- Maintain high levels of customer service and professionalism in all client communications
- Participate in internal training and documentation efforts
- Provide guidance, mentoring, and support to Tier 1 Help Desk staff
- Identify recurring issues and recommend process or technical improvements
- Perform remote support using remote desktop and RMM tools
- Participate in the department’s oncall rotation to provide afterhours support as needed Preferred Skills:
- Strong working knowledge of Windows desktop OS and Microsoft 365
- Familiarity with Exchange Online, Active Directory, and basic server administration
- Understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN)
- Experience with RMM and PSA tools (e.g., ConnectWise Automate/Manage)
- Excellent troubleshooting and logical thinking skills
- Ability to clearly document work and resolutions
- Professional verbal and written communication skills
- Ability to work independently and collaboratively within a team
- Strong customer service orientation and attention to detail
- Ability to represent Winsor Consulting in a professional manner, especially during onsite engagements Experience:
- 2 to 4 years of experience in a technical support role, preferably within a Managed Services Provider (MSP)
- Experience handling Tier 2 or escalated support requests
- Experience with remote desktop and remote support tools (e.g., ScreenConnect, TeamViewer)
- Familiarity with scripting or automation tools is a plus Education:
- Associate's degree in information technology or equivalent experience. Bachelor's Degree in IT preferred.
- Preferred Certifications CompTIA A+, Network+, Server+, Microsoft 365 Certified: Modern Desktop Administrator Associate
About Winsor Consulting Group
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