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Helix Jobsexternal in Minnesota (NOW HIRING)

Pwc

ServiceNow Deployment- Senior Associate

Minneapolis, MN · On-site

$77K - $202K/yr

ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC Helix Certification(s) Flexera Certification(s) Jira Service Management (JSM) Certification(s) from a leading cloud service provider (AWS, Azure ...

Minnesota Careers

Desktop Support - ITS3

Saint Paul, MN · On-site

$33.96 - $55.83/hr

Experience writing documentation and presenting ideas to groups of people (BMC, Helix, KBA's, SharePoint, orMetadata). * Experience with digital distribution services (e.g., Google Play Store ...

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Helix information

See Minnesota salary details

$19

$26

$42

How much do helix jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for helix in Minnesota is $26.88, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $27.79 per hour, depending on experience, location, and employer.

What is a helix?

A 'Helix' job typically refers to positions at Helix, a company specializing in population genomics and DNA testing. Employees at Helix may work in roles such as software engineering, bioinformatics, laboratory operations, or customer support, all focused on furthering genetic research and providing health insights. Working at Helix often involves collaborating across scientific and technical teams to deliver accurate and meaningful genetic information to consumers. The company values innovation, data security, and creating a positive impact on public health.

What are the key skills and qualifications needed to thrive as a Helix developer, and why are they important?

To thrive as a Helix Developer, you need strong programming skills in Rust, a good understanding of systems programming, and experience with web frameworks, typically supported by a degree in computer science or related field. Familiarity with the Helix framework, Git for version control, and continuous integration tools is highly valued. Problem-solving ability, attention to detail, and effective communication set top Helix Developers apart. These skills are crucial for building reliable, efficient applications and collaborating effectively within development teams.

What are some typical challenges faced by laboratory technicians working with Helix sequencing platforms, and how can they be managed?

Laboratory technicians working with Helix sequencing platforms often encounter challenges such as maintaining high sample quality, troubleshooting instrument errors, and managing large data sets. Staying organized and following strict protocols is crucial to minimize contamination and ensure accurate results. Regular training on new platform updates and close collaboration with bioinformatics and quality assurance teams can help address technical issues efficiently. Developing strong problem-solving skills and maintaining clear communication will also support success in this fast-paced environment.

What is the difference between Helix vs Genetic Counselor?

AspectHelixGenetic Counselor
Required CredentialsTypically requires a bachelor's degree in a related field; certifications varyMaster's degree in genetic counseling and certification (ABGC)
Work EnvironmentLaboratories, data analysis, research settingsClinics, hospitals, patient consultations
Industry UsageGenomics, research, direct-to-consumer testingHealthcare, patient education, genetic risk assessment

Helix primarily focuses on genetic testing and data analysis, often in laboratory or research settings, while genetic counselors work directly with patients to interpret genetic information and provide counseling. Both roles require knowledge of genetics but differ in their work environment and credentials.

What are popular job titles related to Helix jobs in Minnesota?

For Helix jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Helix jobs in Minnesota look for?

The top searched job categories for Helix jobs in Minnesota are:

What cities in Minnesota are hiring for Helix jobs?

Cities in Minnesota with the most Helix job openings:

Helix jobs near you
Infographic showing various Helix job openings in Minnesota as of August 2026, with employment types broken down into 87% Full Time, 2% Part Time, 10% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $55,902 per year, or $26.9 per hour.

Help Desk Specialist

Three Point Solutions, Inc.

Wayzata, MN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Help Desk Specialist
Client: Food Manufacturing Company
Duration: 6 Months (Temp-to-Hire)
Location: Wayzata, MN 55391 (Hybrid)
Shift: 1st Shift (8:00 AM - 5:00 PM, Hybrid (3 days onsite, 2 days remote))
Job Summary:
This role supports order management and internal customer service processes, with a strong focus on ticket migration and administrative operations. The position involves handling repetitive, process-driven tasks to ensure smooth order processing and system transitions.
Key Responsibilities:
  • Process customer orders including intake, confirmation, and fulfillment support
  • Assist in order management activities such as pricing, stock allocation, credit, and transportation coordination
  • Update stakeholders on order status and resolve routine issues
  • Generate and manage order-related documentation
  • Identify process gaps and support basic corrective actions
  • Handle clerical and administrative tasks with minimal supervision
  • Support internal teams by providing insights on orders, invoices, and contract balances

Ticket Migration Responsibilities (Core Focus):
  • Migrate tickets from Helix to ServiceNow
  • Perform repetitive, process-based tasks (high-volume ticket handling)
  • Transfer and map data between systems manually where required
  • Work with internal teams to ensure data accuracy and completeness
  • No direct customer interaction involved

Required Skills & Qualifications:
  • Exposure to ticketing systems (ServiceNow, Helix Remedy)
  • Strong Microsoft Office skills (mandatory)
  • Basic computer proficiency and administrative skills
  • Ability to handle repetitive, high-volume tasks efficiently
  • Strong attention to detail and accuracy
  • Ability to work independently with minimal supervision

Preferred Skills:
  • Basic understanding of order management or administrative workflows
  • Prior customer service or support experience

Workload Insights:
  • High-volume environment (5,000+ tickets backlog)
  • ~300+ tickets received daily (team level)
  • Manual effort required due to system differences

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