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Healthcare Virtual Assistant Jobs in Springfield, MA

ATC Travelers A

Health Coach Specialist

Hartford, CT

Do you believe that home is where the heart (and the best care) is? We are looking for a high ... Build deep rapport with caregivers--guiding, educating, and supporting them through virtual and in ...

ATC Travelers A

Health Coach Specialist

Hartford, CT · On-site

Do you believe that home is where the heart (and the best care) is? We are looking for a high ... Build deep rapport with caregivers-guiding, educating, and supporting them through virtual and in ...

ATC Travelers A

Health Coach Specialist

Hartford, CT

Do you believe that home is where the heart (and the best care) is? We are looking for a high ... Build deep rapport with caregivers--guiding, educating, and supporting them through virtual and in ...

ATC Travelers A

Health Coach Specialist

Hartford, CT

Do you believe that home is where the heart (and the best care) is? We are looking for a high ... Build deep rapport with caregivers--guiding, educating, and supporting them through virtual and in ...

ATC Travelers A

Health Coach Specialist

Hartford, CT

Do you believe that home is where the heart (and the best care) is? We are looking for a high ... Build deep rapport with caregivers--guiding, educating, and supporting them through virtual and in ...

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All JobsHealthcare JobsHealthcare Virtual Assistant JobsHealthcare Virtual Assistant Jobs in Springfield, MA

Healthcare Virtual Assistant information

See Springfield, MA salary details

$11

$24

$33

How much do healthcare virtual assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for healthcare virtual assistant in Springfield, MA is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $27.26 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Virtual Assistant vs Medical Secretary?

AspectHealthcare Virtual AssistantMedical Secretary
CredentialsBasic administrative skills, sometimes certifications in healthcare administrationHigh school diploma or equivalent, administrative certifications
Work EnvironmentRemote, online platformsMedical offices, clinics, hospitals
Employer & IndustryHealthcare providers, clinics, telehealth companiesHospitals, private practices, healthcare facilities
Common TasksScheduling, billing, patient communication remotelyScheduling, record management, in-person and phone communication

Healthcare Virtual Assistants primarily work remotely providing administrative support online, while Medical Secretaries typically work onsite in healthcare facilities managing schedules and patient records. Both roles require strong organizational skills but differ mainly in work environment and specific duties.

What is a healthcare virtual assistant?

Healthcare virtual assistants are remote professionals who provide administrative, clinical, or technical support to healthcare providers, clinics, or hospitals. Their tasks may include scheduling appointments, managing patient records, handling billing and insurance claims, and assisting with telehealth services. By working virtually, they help healthcare organizations improve efficiency and patient care while reducing operational costs. Healthcare virtual assistants often have knowledge of medical terminology, privacy regulations (like HIPAA), and healthcare software systems.

What are some common challenges healthcare virtual assistants face when supporting medical professionals remotely?

Healthcare Virtual Assistants often navigate challenges such as managing time zone differences, ensuring HIPAA compliance with sensitive patient data, and adapting to various electronic health record (EHR) systems used by different practices. Clear communication is crucial, as miscommunication can impact patient care or workflow efficiency. Proactively building rapport with medical staff and staying updated on telehealth best practices can help overcome these hurdles and ensure smooth collaboration.

What are the key skills and qualifications needed to thrive as a healthcare virtual assistant?

To thrive as a Healthcare Virtual Assistant, you need a solid understanding of medical terminology, administrative processes, and basic healthcare protocols, often supported by relevant training or experience in healthcare administration. Familiarity with electronic health record (EHR) systems, medical billing software, and secure communication platforms is typically required. Strong organizational skills, attention to detail, confidentiality, and clear communication help you excel in supporting both patients and healthcare providers remotely. These skills ensure efficient, accurate, and secure handling of sensitive information, contributing to effective healthcare delivery.

How do I become a healthcare virtual assistant?

To become a healthcare virtual assistant, you typically need strong administrative skills, knowledge of medical terminology, and proficiency with office software and electronic health records. Relevant certifications or training in healthcare administration can enhance your qualifications, and remote work experience is often preferred.

What do you do as a healthcare virtual assistant?

A healthcare virtual assistant provides administrative support to healthcare providers and patients remotely, handling tasks such as scheduling appointments, managing patient records, processing insurance claims, and responding to patient inquiries. They often use electronic health record (EHR) systems and communication tools to perform their duties efficiently and may require familiarity with healthcare regulations and confidentiality standards.

What are popular job titles related to Healthcare Virtual Assistant jobs in Springfield, MA?

For Healthcare Virtual Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Healthcare Virtual Assistant jobs in Springfield, MA look for?

The top searched job categories for Healthcare Virtual Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Healthcare Virtual Assistant jobs?

Cities near Springfield, MA with the most Healthcare Virtual Assistant job openings:

Healthcare Virtual Assistant jobs near you

West Hartford | PCA Home Healthcare

ABI Resources LLC

West Hartford, CT • On-site

Full-time, Part-time

Re-posted 11 days ago

Job description

A.B.I. Resources
A very different home healthcare employer.
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Recognized for high standards of care, consistent scheduling, work-life balance, reporting skills, and strong supportive management.
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If you’re ready to join a tight-knit team of heart-centered caregivers on a mission to change the world one life at a time, ABI Resources wants to meet you. Apply Quickly
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Do you?
Approach new challenges with energy and a desire to grow and contribute to your team and to the lives of others.
Have next-level communication skills, are confident, and have the profound ability and sophistication to speak with people, compassionately understand and nurture abilities from all walks of life and backgrounds.
Value growth, know what it’s like to have your hard work pay off year-over-year, and know the upside of providing real friendships while working towards goals of independence.
Grow alongside your team while making a lasting difference.
Become part of a fast-growing, impact-driven, high-performance team culture and love connecting with people.
ABI Resources has very high standards of care!
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Team Members support clients with:
All aspects of home and community life.
Ensuring consistent safety.
Providing a healthy and professional friendship.
Personal hygiene and dressing.
Scheduling, attending and reporting on medical and therapeutic appointments.
Shopping, cooking, and cleaning with the client.
Organizing consistent exercise, socialization, and entertainment.
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Job Type: Full-time | Part-time |
Weekday and Weekend schedules are available.
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Qualifications:
High school or equivalent
1 year (Preferred) Experience working with disabilities, but not required
Driver's License required | reliable transportation | proof of insurance.
Be at least 18 years of age
Present a letter from a person and/or employer verifying experience.
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EOE STATEMENT
ABI Resources is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Connecticut Home and Community Disability Care Services. Medicaid MFP and ABI Waiver Program Agency Provider. Change lives, Supported living, instructional care, employment, and transitional living services include. Brain Injury Fulltime Parttime Caregivers | ILST Independent Living Skills Trainers | PCA | Companion | RA Recovery Assistants | Behavioral Health | CNA | DSP Home Health Aide (HHA) Supporting amazing people and families alongside DSS DMHAS CCCI SWCAA WCAAA and Access Health. Hartford Wethersfield Newington New Britain Farmington Avon ABIMU22-ABIRA22-ABIJH22-ABIAP22 Homemaker Companion Agency Registration # HCA.0001017
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If you share a true passion for ABI Resources’ mission and genuinely want to serve others we want to meet you.
If you know of someone that would thrive in this role and this environment, we want to hear from them too! Would you please forward this posting along to them?

Apply