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Healthcare Support Worker information

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$24

How much do healthcare support worker jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for healthcare support worker in the United States is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Healthcare Support Worker vs Nursing Assistant?

AspectHealthcare Support WorkerNursing Assistant
CredentialsMay require certifications like CPR, basic health trainingOften requires state-specific certification or training programs
Work EnvironmentHospitals, clinics, care homes, community settingsHospitals, nursing homes, long-term care facilities
Employer & Industry UsageUsed broadly across healthcare settingsPrimarily in nursing and long-term care facilities
Job ResponsibilitiesAssisting patients with daily activities, basic health monitoringProviding basic patient care, assisting with hygiene, feeding

Both Healthcare Support Workers and Nursing Assistants play vital roles in patient care, often working in similar environments. While their responsibilities overlap, Nursing Assistants typically have more specialized training and focus on direct patient care in nursing settings. Healthcare Support Workers may have broader roles across various healthcare environments with different certification requirements.

What are the key skills and qualifications needed to thrive as a Healthcare Support Worker, and why are they important?

To thrive as a Healthcare Support Worker, you need basic healthcare knowledge, the ability to assist with personal care, and ideally a relevant vocational qualification like the Care Certificate. Familiarity with patient record systems, mobility aids, and infection control protocols is often required. Compassion, patience, and strong communication skills help build trust and provide effective support to patients and healthcare teams. These capabilities are essential for ensuring patient well-being, safety, and smooth daily operations in healthcare environments.

What are healthcare support workers?

Healthcare support workers are professionals who assist doctors, nurses, and other healthcare staff by providing essential care to patients and supporting the smooth running of healthcare settings. Their duties can include helping patients with daily activities, taking vital signs, maintaining cleanliness, and preparing equipment. They work in various environments such as hospitals, clinics, nursing homes, and community care. Healthcare support workers play a crucial role in ensuring patients receive quality care and comfort during their stay or visit.

What are some common challenges Healthcare Support Workers face when balancing patient care with administrative duties?

Healthcare Support Workers often juggle both hands-on patient care and essential administrative tasks such as updating records and coordinating with other healthcare professionals. One common challenge is managing time efficiently to ensure that patients receive attentive care without neglecting documentation or routine procedures. Adapting to rapidly changing patient needs and priorities can also be demanding, especially in busy clinical settings. Maintaining clear communication with nurses, doctors, and team members helps streamline workflow and ensures both patient well-being and proper record-keeping are prioritized.
More about Healthcare Support Worker jobs
What cities are hiring for Healthcare Support Worker jobs? Cities with the most Healthcare Support Worker job openings:
What states have the most Healthcare Support Worker jobs? States with the most job openings for Healthcare Support Worker jobs include:
What job categories do people searching Healthcare Support Worker jobs look for? The top searched job categories for Healthcare Support Worker jobs are:
Healthcare Support Worker jobs near you
Infographic showing various Healthcare Support Worker job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 44% Full Time, 44% Part Time, and 10% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.
Remote Healthcare Support Representative

Remote Healthcare Support Representative

Liveops

Charlotte, NC • Remote

Contractor

Posted 19 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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