Symmetrio is recruiting a Director of Professional Services (Healthcare SaaS) for our customer, a rapidly growing international healthcare technology organization focused on advanced healthcare ...
Symmetrio is recruiting a Director of Professional Services (Healthcare SaaS) for our customer, a rapidly growing international healthcare technology organization focused on advanced healthcare ...
They are seeking an experienced AI Engineer to design and implement AI-native capabilities within their healthcare SaaS platform, MedicatOne, focusing on building production-grade AI features and ...
They are seeking an experienced AI Engineer to design and implement AI-native capabilities within their healthcare SaaS platform, MedicatOne, focusing on building production-grade AI features and ...
AI Engineer (Healthcare SaaS) Location: Remote (must be inside the United States) Reports to: Chief Technology and Product Officer About Medicat (One of Banyan's Portfolio Companies) Medicat is ...
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AI Engineer (Healthcare SaaS) Location: Remote (must be inside the United States) Reports to: Chief Technology and Product Officer About Medicat (One of Banyan's Portfolio Companies) Medicat is ...
Solution Executive - Healthcare SaaS
$90K - $125K/yr
Must have experience with healthcare SaaS solutions The Solution Executive must have proven sales success selling software solutions in healthcare and be energetic, hardworking, hands-on and self ...
Solution Executive - Healthcare SaaS
$90K - $125K/yr
Must have experience with healthcare SaaS solutions The Solution Executive must have proven sales success selling software solutions in healthcare and be energetic, hardworking, hands-on and self ...
Senior Product Lead (Healthcare SaaS)
Denver, CO · On-site
$180K - $220K/yr
Symmetrio is seeking a strategic and highly collaborative Senior Product Lead to support our client, a healthcare SaaS company focused on oncology care, to lead the vision, strategy, and execution of ...
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Senior Product Lead (Healthcare SaaS)
Denver, CO · On-site
$180K - $220K/yr
Symmetrio is seeking a strategic and highly collaborative Senior Product Lead to support our client, a healthcare SaaS company focused on oncology care, to lead the vision, strategy, and execution of ...
Senior Product Lead (Healthcare SaaS)
Denver, CO · On-site
$180K - $220K/yr
Symmetrio is seeking a strategic and highly collaborative Senior Product Lead to support our client, a healthcare SaaS company focused on oncology care, to lead the vision, strategy, and execution of ...
Senior Product Lead (Healthcare SaaS)
Denver, CO · On-site
$180K - $220K/yr
Symmetrio is seeking a strategic and highly collaborative Senior Product Lead to support our client, a healthcare SaaS company focused on oncology care, to lead the vision, strategy, and execution of ...
Senior Product Lead (Healthcare SaaS)
$180K - $220K/yr
Symmetrio is seeking a strategic and highly collaborative Senior Product Lead to support our client, a healthcare SaaS company focused on oncology care, to lead the vision, strategy, and execution of ...
Senior Product Lead (Healthcare SaaS)
$180K - $220K/yr
Symmetrio is seeking a strategic and highly collaborative Senior Product Lead to support our client, a healthcare SaaS company focused on oncology care, to lead the vision, strategy, and execution of ...
Healthcare SaaS Software Sales
Boston, MA · On-site
$200K - $240K/yr
Boston, Hartford Houston, or other) ICE Group Client, seeks an Account Executive to join our fast growing Healthcare sales team. As an Account Executive, you will have direct responsibility for ...
Healthcare SaaS Software Sales
Boston, MA · On-site
$200K - $240K/yr
Boston, Hartford Houston, or other) ICE Group Client, seeks an Account Executive to join our fast growing Healthcare sales team. As an Account Executive, you will have direct responsibility for ...
AI Sales Closer (Healthcare SaaS)
Celebration, FL · On-site
$18K/mo
Who We Are Paul Gough Media is the growth engine for private healthcare clinics worldwide. Founded ... Proven closer with SaaS, agency, or recurring-revenue product experience. * Track record of $1M+ in ...
AI Sales Closer (Healthcare SaaS)
Celebration, FL · On-site
$18K/mo
Who We Are Paul Gough Media is the growth engine for private healthcare clinics worldwide. Founded ... Proven closer with SaaS, agency, or recurring-revenue product experience. * Track record of $1M+ in ...
... healthcare, HR, education, and more. They are adding a Client Success Manager to support the firm ... in SaaS implementation, client success, account management, or onboarding * Proven ability to ...
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... healthcare, HR, education, and more. They are adding a Client Success Manager to support the firm ... in SaaS implementation, client success, account management, or onboarding * Proven ability to ...
Healthcare SaaS Software Sales
Boston, MA · On-site
$200K - $240K/yr
Boston, Hartford Houston, or other) ICE Group Client, seeks an Account Executive to join our fast growing Healthcare sales team. As an Account Executive, you will have direct responsibility for ...
Healthcare SaaS Software Sales
Boston, MA · On-site
$200K - $240K/yr
Boston, Hartford Houston, or other) ICE Group Client, seeks an Account Executive to join our fast growing Healthcare sales team. As an Account Executive, you will have direct responsibility for ...
Who We Are Paul Gough Media is the growth engine for private healthcare clinics worldwide. Founded ... Proven closer with SaaS, agency, or recurring-revenue product experience. * Track record of $1M+ in ...
Quick apply
Who We Are Paul Gough Media is the growth engine for private healthcare clinics worldwide. Founded ... Proven closer with SaaS, agency, or recurring-revenue product experience. * Track record of $1M+ in ...
Symmetrio is seeking a Director of Implementation on behalf of a rapidly growing healthcare technology organization. Reporting directly to the COO, this individual will own the end-to-end ...
Symmetrio is seeking a Director of Implementation on behalf of a rapidly growing healthcare technology organization. Reporting directly to the COO, this individual will own the end-to-end ...
You will preferably reside in TX, OK This is a remote role with approximately 50%+ travel As our Client Executive, Healthcare SaaS - Strategic Expansion & New Business, you will take on this growth ...
You will preferably reside in TX, OK This is a remote role with approximately 50%+ travel As our Client Executive, Healthcare SaaS - Strategic Expansion & New Business, you will take on this growth ...
You will preferably reside in TX, OK This is a remote role with approximately 50%+ travel As our Client Executive, Healthcare SaaS - Strategic Expansion & New Business, you will take on this growth ...
You will preferably reside in TX, OK This is a remote role with approximately 50%+ travel As our Client Executive, Healthcare SaaS - Strategic Expansion & New Business, you will take on this growth ...
New England Area - Hybrid Salary: $225-250K + bonus No Sponsorship Our client is a Healthcare SaaS organization that is in a major growth phase. They serve over 300 hospitals, 4000+ providers, and ...
New
New England Area - Hybrid Salary: $225-250K + bonus No Sponsorship Our client is a Healthcare SaaS organization that is in a major growth phase. They serve over 300 hospitals, 4000+ providers, and ...
New
Strategic Account Executive
New York, NY · On-site
$500K/yr
New York, NY (Onsite) Compensation: $200,000 base salary, $500,000 OTE Industry: Healthcare SaaS Employment Type: Full-time About the Company Our client is a rapidly scaling healthcare SaaS company ...
Strategic Account Executive
New York, NY · On-site
$500K/yr
New York, NY (Onsite) Compensation: $200,000 base salary, $500,000 OTE Industry: Healthcare SaaS Employment Type: Full-time About the Company Our client is a rapidly scaling healthcare SaaS company ...
Qualifactsis a leading provider of behavioral health software and SaaS solutions for clinical ... Interest in healthcare industry news, trends, policies, and leading voices that impact Qualifacts
Qualifactsis a leading provider of behavioral health software and SaaS solutions for clinical ... Interest in healthcare industry news, trends, policies, and leading voices that impact Qualifacts
You'll work closely with sales and marketing to execute targeted outbound campaigns while developing expertise in a highly specialized healthcare SaaS market. For individuals looking to build a ...
You'll work closely with sales and marketing to execute targeted outbound campaigns while developing expertise in a highly specialized healthcare SaaS market. For individuals looking to build a ...
You'll work closely with sales and marketing to execute targeted outbound campaigns while developing expertise in a highly specialized healthcare SaaS market. For individuals looking to build a ...
Healthcare Saas information
See salary details
$10.10 - $11.30
0% of jobs
$11.30 - $12.50
1% of jobs
$12.50 - $13.70
4% of jobs
$13.70 - $14.90
10% of jobs
$15.72 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.11
15% of jobs
The median wage is $17.25 / hr.
$16.11 - $17.31
21% of jobs
$17.31 - $18.51
22% of jobs
$18.65 is the 75th percentile. Wages above this are outliers.
$18.51 - $19.71
14% of jobs
$19.71 - $20.91
5% of jobs
$20.91 - $22.12
4% of jobs
$22.12 - $23.32
3% of jobs
$10
$17
$23
How much do healthcare saas jobs pay per hour?
What are some common challenges faced by professionals working in Healthcare SaaS roles, and how can they be managed?
What are the key skills and qualifications needed to thrive in Healthcare SaaS roles, and why are they important?
What is Healthcare SaaS?
What is the difference between Healthcare Saas vs Healthcare Software Developer?
| Aspect | Healthcare Saas | Healthcare Software Developer |
|---|---|---|
| Required Credentials | Typically no specific certifications required, but knowledge of healthcare regulations helps | Often requires programming certifications or degrees in computer science |
| Work Environment | Cloud-based platforms, remote or office settings | Development environments, offices, or remote work |
| Employer & Industry Usage | Healthcare tech companies, clinics, hospitals using SaaS solutions | Healthcare IT firms, software companies, or in-house hospital IT teams |
| Search & Comparison Intent | Understanding SaaS solutions in healthcare | Developing or customizing healthcare software |
Healthcare Saas involves cloud-based software solutions used by healthcare providers, while Healthcare Software Developers create and maintain these applications. SaaS professionals focus on deployment and support, whereas developers work on coding and system design. Both roles are essential in healthcare technology but differ in responsibilities and skill sets.

Full-time
Posted 14 days ago
Job description
This is a senior leadership role responsible for overseeing customer onboarding, technical implementations, application support operations, escalation governance, and service quality standards within a regulated healthcare SaaS environment. The Director of Professional Services (Healthcare SaaS) will partner closely with Customer Success, Product, Software Engineering, Platform, and Clinical teams to ensure the delivery of secure, predictable, and high-quality technology services to customers. As the senior leader responsible for customer-facing technical service operations, the Director of Professional Services (Healthcare SaaS) will establish structured frameworks, define service standards, manage executive-level escalations, and build a high-performing technical service team. The position will report to the VP of Technology & Security.
This Is a full-time remote position. Ideal candidate will be based In Central or Western United States.
Key Responsibilities:
- Lead and develop a high-performing Technology Service Operations function, including Support and Implementation resources.
- Lead end-to-end technology service delivery across onboarding, integrations, application support, and ongoing operational support.
- Establish and maintain structured service frameworks including SLAs, escalation pathways, case management standards, and operational reporting
- Ensure repeatable and secure onboarding processes for healthcare customers, including authentication, identity configuration, and connectivity validation
- Monitor service performance metrics and proactively address operational risks
- Drive continuous improvement across support tooling, documentation standards, and service workflows
- Act as the senior operational escalation point for customer technology and service-related matters
- Partner with Customer Success and Sales to support account health, renewals, and expansion initiatives
- Engage directly with hospital IT leadership, clinical stakeholders, and executive sponsors where required
- Provide structured service reviews and operational reporting to internal leadership and customers
- Ensure clear, professional, and timely communication during critical incidents or service-impacting events
- Own regional coordination of customer-impacting technology incidents.
- Establish structured incident response standards and communication protocols
- Collaborate with Engineering and Reliability teams to address systemic risks and strengthen platform resilience.
- Oversee technical onboarding processes including secure connectivity, SSO, directory integrations, and network configuration validation
- Partner with Engineering and Platform teams to streamline onboarding workflows and reduce time-to-value
- Identify recurring onboarding friction points and implement operational or tooling improvements
- Ensure integrations with customer IT environments meet security and compliance expectations
- Establish clear role definitions, accountability frameworks, and performance standards.
- Support hiring, onboarding, and professional development within the team.
- Foster a culture of structured troubleshooting, operational discipline, and customer-first thinking.
- Ensure alignment between service operations, product development, and commercial teams.
Requirements
Qualifications
- 8+ years' experience in B2B SaaS service delivery, technical operations, or IT service management roles
- 3+ years' experience leading customer-facing technical teams
- Demonstrated experience working with enterprise or healthcare customers in regulated environments
- Demonstrated experience identifying implementation challenges for enterprise healthcare customers using SaaS software
- Strong understanding of SaaS onboarding, application support models, incident management, and escalation frameworks
- Experience partnering with Engineering and Platform teams to resolve cross-functional technical service issues
- Familiarity with identity and authentication systems, including SAML or OIDC and platforms such as Auth0 or Entra ID / Active Directory
- Experience with cloud-based application environments, secure customer connectivity models, and AWS
- Experience defining and monitoring SLAs, KPIs, and operational dashboards
- Strong executive-level communication and stakeholder management skills
- Experience in healthcare technology environments advantageous
- Based in the Central or Western United States is preferred