Healthcare Revenue Cycle Director Jobs (NOW HIRING)

Middletown, NY

$81,000-$85,000/yr

Full-Time | Exempt

Mon-Fri 8am-4:30p

The Revenue Cycle Director is responsible for the day‑to‑day management of billing, payment posting, collections and verification/authorizations. Qualified candidates will possess supervisory experience with the ability to perform and write formal staff evaluations, provide feedback, and offer mentoring opportunities to allow staff to grow and achieve agency outcomes. In addition, candidates will have in-depth knowledge of Medicare, Medicaid, Medicaid Managed Care, and commercial insurance billing processes particularly for New York State behavioral health services.

• Responsible for oversight of a billing team of up to eight staff.
• Supervisory position in charge of maintaining billing systems, insurance verification/authorization management, directing billing, and collections.
• Clear understanding and working knowledge of claims processing, payer denials, and appeals processes.
• Preparation of recurring and adjusting journal entries within areas of responsibility.
• Completes financial analysis for audits and performs monthly and year‑end receivables and income analysis to ensure revenue is maximized, advising on corrective actions and implementation plans.
• Monitors and evaluates work productivity standards including identified key performance indicators of the billing team and individual staff for total revenue, collection rates, days receivables outstanding, and claim denials; supervises, coaches, and takes necessary action to facilitate achievement of performance targets.
• Proactively reviews payer‑aging reports and establishes achievable goals for accounts receivable reduction and/or cash acceleration. Notifies leaders of potential systemic issues and high‑risk/high‑exposure situations. Recommends and implements solutions for resolving aging receivables.
• Understands and can effectively back‑up any position within the billing finance unit for which they supervise. Develops cross‑training plans for staff to accommodate times of vacancy/absence.
• Maintains billing and accounts receivable guidelines by writing and updating policies and procedures including recommending changes to departmental procedures and workflow to promote process improvements.
• Compiles and distributes to leaders analytical reports weekly, biweekly, and monthly on productivity, billing, collections, denials, and write‑offs for monitoring operations and updating financial systems.
• Complies with federal, state, and local legal requirements by understanding existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Possesses intermediate computer skills, which include knowledge of word processor, spreadsheet, and database software and file maintenance. Responsible for creating and designing useful spreadsheets and databases independently and utilizes skills to assist and train others.
• Writes formal staff evaluations, provides feedback to the staff, and offers mentoring opportunities to allow staff to grow and achieve agency outcomes.
• Responsible for communicating effectively with staff and leaders on a consistent basis.

• Five years of experience in healthcare revenue cycle management and/or medical billing processes, including knowledge of ICD‑10, CPT, and HCPCS codes.
• Five years of progressive related supervisory experience.
• Experience with Electronic Health Record (EHR) systems and medical billing clearinghouses.
• Applicants will possess intermediate computer skills with demonstrated strengths in Excel and database software.
• Strong problem‑solving and analytical skills.
• Ability to lead and work effectively in a team environment and independently when necessary.

• Minimum of an Associate’s Degree in Accounting; a Bachelor’s degree in Accounting preferred.

• Must be capable of sitting or standing in front of a computer for long periods.
• Must be capable of moving throughout the work day and following people served throughout the community.
• Work alongside co‑workers within three feet.
• Must be able to move in tight spaces.
• Occasional lifting of 25+ pounds.

An Equal Opportunity Employer, including disability and Veterans.