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Healthcare Hospitality Jobs (NOW HIRING)

Alive and Well Health

Hospitality Coordinator

Bee Cave, TX · On-site

$19 - $23/hr

... Health so that those we serve can live from their highest purpose on the planet. To do this we ... Demonstrates a confidence and a passion for offering quality guest care * Hospitality / customer ...

Alive and Well Health

Hospitality Coordinator

Dallas, TX · On-site

$19 - $23/hr

... Health so that those we serve can live from their highest purpose on the planet. To do this we ... Demonstrates a confidence and a passion for offering quality guest care * Hospitality / customer ...

Alive and Well Health

Hospitality Coordinator

Dallas, TX · On-site

... Health so that those we serve can live from their highest purpose on the planet. To do this we ... Demonstrates a confidence and a passion for offering quality guest care * Hospitality / customer ...

New

Thomas Cuisine

Executive Chef - Healthcare

Phoenix, AZ · On-site

$75K - $90K/yr

Executive Chef - Healthcare | Location: Phoenix, AZ 85008 Compensation: $75,000-90,000 annually ... This role is ideal for a hands-on culinary leader who values quality, consistency, and hospitality ...

Prime Healthcare

Food Service Worker

Gadsden, AL · On-site

$12.75 - $15.50/hr

They support patient nutrition, healthcare hospitality, serve staff and visitors, maintain kitchen equipment and inventory, and contribute to overall food service operations in our hospital. ** If ...

Prime Healthcare

Food Service Worker

Mission, TX · On-site

$11.50 - $14/hr

They support patient nutrition, healthcare hospitality, serve staff and visitors, maintain kitchen equipment and inventory, and contribute to overall food service operations in our hospital. This ...

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How much do healthcare hospitality jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for healthcare hospitality in the United States is $13.38, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $16.35 per hour, depending on experience, location, and employer.

What is a healthcare hospitality?

A Healthcare Hospitality job focuses on providing a welcoming and comfortable environment for patients, their families, and healthcare staff. This role includes tasks such as ensuring cleanliness, assisting with non-medical patient needs, coordinating guest services, and improving overall patient experiences. It bridges the gap between healthcare and customer service, enhancing satisfaction and well-being in medical facilities.

What does a typical day look like for someone working in healthcare hospitality?

A typical day in Healthcare Hospitality involves greeting and assisting patients and visitors, coordinating with clinical and administrative staff to facilitate smooth patient flow, and addressing a variety of guest concerns to ensure comfort and satisfaction. You may help patients navigate the facility, manage check-in and check-out processes, and handle special requests. The work environment is usually fast-paced and requires frequent collaboration with nurses, security, dietary, and housekeeping teams. Over time, this role can lead to supervisory positions or opportunities in guest relations and patient experience management.

What are the key skills and qualifications needed to thrive in healthcare hospitality, and why are they important?

To thrive in Healthcare Hospitality, strong interpersonal skills, attention to detail, and a background in customer service within healthcare environments are essential. Familiarity with hospital information systems, patient management software, and front desk protocols is often required, and some employers prefer certifications in hospitality or patient services. Compassion, problem-solving ability, and teamwork make a candidate stand out in this role. These skills ensure a welcoming environment for patients and visitors while supporting clinical staff in a healthcare setting.

More about Healthcare Hospitality jobs

What cities are hiring for Healthcare Hospitality jobs?

Cities with the most Healthcare Hospitality job openings:

What states have the most Healthcare Hospitality jobs?

States with the most job openings for Healthcare Hospitality jobs include:

What job categories do people searching Healthcare Hospitality jobs look for?

The top searched job categories for Healthcare Hospitality jobs are:

Healthcare Hospitality jobs near you
Infographic showing various Healthcare Hospitality job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 66% Full Time, 16% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $27,839 per year, or $13.4 per hour.

Hospitality Concierge Coordinator (23627)

Cantex Continuing Care Network

Sugar Land, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 29 days ago

Cantex Continuing Care Network rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Shift Type: 2nd: 2 pm - 10 pm, Monday to Friday
Job Summary:
The Hospitality Concierge Coordinator position serves as the primary point of contact for newly admitting patients/family members, delivering exceptional service and creating a welcoming, personalized experience. This position is responsible for anticipating the needs of the patients, coordinating services, facilitating communications with the interdisciplinary team, resolving concerns, and ensuring every interaction reflects the organization's commitment to hospitality and service excellence. The Hospitality Concierge Coordinator acts as a host, resource, and advocate to enhance the patient's satisfaction and experience.
Qualifications:
  • Certified as a Nursing Assistant with a valid certification
  • Minimum 1 year in a Long-Term Care setting
  • Minimum 2 years in customer service, hospitality, hotel, concierge, guest services or related experience preferred.
  • Experience working in luxury hospitality, healthcare hospitality, senior living, or customer facing environments in highly desirable.
  • Exceptional interpersonal and customer service skills.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to remain professional under pressure.
  • Strong organizational and multitasking capabilities.
  • Proficiency in Microsoft Office suite of products.
  • Demonstrated commitment to service excellence and guest satisfaction.

Essential Functions:
Admission Experience Management
  • Serve as the primary hospitality contact for new admissions and their families.
  • Conduct pre-admission welcome calls to introduce the facility, answer questions, and provide admission information.
  • Coordinate with facility departments to ensure rooms are clean, prepared, and admission-ready.
  • Gather patient preferences, personal interests, routines, and comfort needs to support person-centered care.
  • Greet new patients and families upon arrival, providing a warm, personalized welcome.
  • Escort patients and families throughout the admission process and assist with orientation to the facility.

Patient and Family Experience
  • Build positive relationships with patients, residents, visitors, and family members.
  • Ensure patients and families understand facility resources, services, and key contacts.
  • Provide ongoing support and assistance throughout the patient's stay.
  • Conduct several customer service rounds and follow-up visits during the first 72 hours following admission.
  • Document concerns, requests, and service opportunities and communicate them to appropriate departments daily
  • Promote patient dignity, respect, and individualized service.

Communication and Service Coordination
  • Act as a liaison between patients, families, and interdisciplinary team members.
  • Coordinate initial telehealth visit with Nurse Practitioner within 36 hours of admission.
  • Facilitate communication between nursing, therapy, nutrition, activities, social services, housekeeping, and administration.
  • Assist families with questions regarding schedules, services, visitation, and general facility operations.
  • Ensure family concerns are communicated and resolved in a timely manner.
  • Support facility leadership in maintaining effective communication with residents and families.

Service Recovery
  • Proactively identify and resolve service issues before they escalate.
  • Investigate customer concerns and follow through to resolution.
  • Maintain documentation of service recovery actions and outcomes.
  • Escalate clinical concerns immediately to licensed nursing staff.
  • Follow up with patients and families to ensure satisfaction with resolutions.

Hospitality and Facility Environment
  • Ensure a welcoming, professional, and comfortable lobby and reception environment.
  • Support special events, celebrations, family meetings, and facility engagement activities.
  • Ensure hospitality standards are consistently demonstrated by all team members.
  • Assist visitors with wayfinding, directions, and general information.
  • Promote a culture of excellence and customer service throughout the facility.

Quality and Satisfaction Initiatives
  • Support patient and family satisfaction initiatives.
  • Assist leadership in improving CoreQ satisfaction outcomes.
  • Participate in customer service training and quality improvement activities.
  • Monitor trends in patient and family feedback and communicate opportunities for improvement.
  • Assist with hospitality-based programs designed to improve resident engagement and satisfaction.

Compliance
  • Maintain confidentiality of patient information in accordance with HIPAA regulations.
  • Follow all facility policies, procedures, and safety guidelines.
  • Attend required training and in-service education programs.
  • Perform additional duties as assigned.

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.
Please visit cantexcc.com for more information on this location.
We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.
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