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Healthcare Customer Services Representative Jobs

Imagenet

Healthcare CSR - Remote

Tampa, FL · On-site +1

$16 - $18/hr

Healthcare Customer Service Representative We are seeking a detail-oriented Healthcare Customer ... This role is essential in verifying insurance eligibility and benefits prior to patient services ...

Contemporary Staffing Inc

Healthcare CSR

Philadelphia, PA · On-site

$21.95/hr

... Representative: * Previous experience in a call center or customer service setting, with healthcare or medical claims exposure preferred * Strong technical aptitude with the ability to confidently ...

Circle K

Customer Services Representative

Clarkesville, GA · On-site

$14.25 - $19.25/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

Circle K

Customer Services Representative

Clarkesville, GA · On-site

$14.25 - $19.25/hr

Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You ... You are good at: * Selling products to customers * Providing excellent customer care

R1 RCM

Remote Healthcare Customer Service Rep II

$18 - $20/hr

Revenue cycle or patient financial services * Healthcare contact center / call center environments ... R1RCM.com Visit us on Facebook ( Customer Service, EPIC, Contact Rep, Healthcare Customer Service ...

Allied Caribbean Distribution

Be Seen First

Customer Services Representative

Hialeah, FL · On-site

$15 - $17/hr

Customer Service Rep / Administrative Assistant The target is to ensure excellent service standards and maintain high customer satisfaction. Responsibilities * Receive and process customer orders

Novant Health

Guest Services Representative

Wilmington, NC · On-site

$11.50 - $14/hr

What We Offer Guest Services Representative I (Part-time) Location: Novant Health New Hanover ... Prior healthcare customer service experience, highly preferred. * Serve as a role model for ...

Foundever

Healthcare Customer Service Associate

$15/hr

Work At Home Healthcare Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference As a Customer Service Representative, you ...

UHA

Customer Services Representative I

Honolulu, HI · On-site

$21.19 - $25.42/hr

Customer Services Representative I FLSA: Full-Time, Non-Exempt $21.19 - 25.42/hr General ... Recent healthcare industry experience. * At least six months of customer service experience.

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Healthcare Customer Services Representative information

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$12

$18

$25

How much do healthcare customer services representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for healthcare customer services representative in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What does a healthcare customer services representative do?

A Healthcare Customer Services Representative assists patients, healthcare providers, and insurance companies by answering questions, resolving issues, and providing information related to healthcare services and benefits. They handle inquiries about medical bills, insurance claims, appointment scheduling, and patient records. Their goal is to ensure a positive experience for patients while maintaining confidentiality and adhering to healthcare regulations such as HIPAA.

What are the key skills and qualifications needed to thrive as a healthcare customer services representative?

To thrive as a Healthcare Customer Services Representative, you need strong communication skills, knowledge of healthcare terminology, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and sometimes HIPAA certification are commonly required. Outstanding problem-solving abilities, patience, and empathy help you excel in assisting patients and resolving complex inquiries. These skills ensure accurate information delivery, patient satisfaction, and compliance with healthcare regulations in a fast-paced environment.

What are some common challenges faced by healthcare customer services representatives, and how can they be managed effectively?

Healthcare Customer Services Representatives often encounter emotionally charged situations, such as dealing with patients who are anxious about their health or frustrated with billing issues. Managing these challenges requires strong communication and empathy skills, as well as the ability to remain calm under pressure. Familiarity with healthcare regulations (like HIPAA), attention to detail, and effective use of customer relationship management (CRM) systems also help representatives provide accurate information and resolve issues efficiently. Regular training and support from supervisors can further equip team members to handle complex inquiries and maintain a high standard of service.

What is the difference between Healthcare Customer Services Representative vs Medical Billing Specialist?

AspectHealthcare Customer Services RepresentativeMedical Billing Specialist
CredentialsHigh school diploma; customer service experienceHigh school diploma; certification in medical billing
Work EnvironmentCall centers, healthcare officesMedical offices, billing companies
Employer & IndustryHospitals, clinics, insurance companiesHealthcare providers, billing firms
Primary FocusPatient inquiries, appointment schedulingProcessing insurance claims, billing

While both roles operate within the healthcare industry, Healthcare Customer Services Representatives primarily handle patient interactions and support, whereas Medical Billing Specialists focus on processing billing and insurance claims. Both require knowledge of healthcare procedures, but their daily tasks and skill sets differ significantly.

What states have the most Healthcare Customer Services Representative jobs?

States with the most job openings for Healthcare Customer Services Representative jobs include:

What are popular job titles related to Healthcare Customer Services Representative jobs?

For Healthcare Customer Services Representative jobs, the most frequently searched job titles are:

Infographic showing various Healthcare Customer Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Healthcare Customer Service Representatives

Coraopolis, PA • On-site

PeopleShare Inc
Recruiting and Staffing Services • 51 - 200 employees
Learn more about PeopleShare Incexternal

$17.45 - $19/hr

Other

Re-posted 8 days ago

Job description

Now Hiring Healthcare Customer Service Representatives

Healthcare Customer Service Representative Job Details:

Schedule: Multiple shifts available between 8AM-8PM Monday-Friday

Pay Rate: $17.45-$19/hour

Healthcare Customer Service Representative Job Description:

  • Handle inbound and outbound calls with patients, doctors, and pharmacies to support care access and reimbursement.
  • Live document updates to patient files.
  • Escalate issues when needed and coordinate with internal teams to resolve problems.

Healthcare Customer Service Representative Job Requirements:

  • High School Diploma or equivalent
  • 1+ years for inbound/outbound call experience
  • Previous experience in Health Care, Social Work, or Nursing preferred

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training, IND19.

PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

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