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Ge Healthcare Customer Service Representative Jobs

GE

Customer Service Engineer

... representatives, carrying out installation and maintenance all GE HealthCare Imaging equipment like CT, MRI, Cath Lab, C-ARMs, PETCT, Ultrasound etc and ensuring customer satisfaction in the assigned ...

Provalus

Be Seen First

Healthcare Customer Service Representative

Tahlequah, OK · On-site

$14 - $16/hr

THE JOB Provalus is actively hiring entry-level Healthcare Insurance Customer Support Representatives to support claims processing, member inquiries, and customer service activities for health ...

New

GE HealthCare

Biomedical Technician I

$25.75 - $34.25/hr

Summary The Biomedical Technician will respond to service calls within a hospital or healthcare ... S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination ...

GE HealthCare

Field Engineer 1 - Dallas TX

... healthcare services to patients * Perform troubleshooting and basic service repairs on customer ... GE HealthCare offers a great work environment, professional development, challenging careers, and ...

GE HealthCare

Biomedical Equipment Technician 2

Summary The Biomedical Technician 2 responds to service calls to evaluate, diagnose, perform repair ... S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination ...

GE Healthcare

Clinical Imaging Specialist

Sacramento, CA · On-site

$105K - $158K/yr

GE HealthCare is a place with big impact. We unlock opportunities for our people, our customers ... customer service strategies * Produce well-written post-training reports and provide regular ...

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How much do ge healthcare customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ge healthcare customer service representative in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What does a GE Healthcare Customer Service Representative do?

A GE Healthcare Customer Service Representative assists customers with inquiries, product information, and technical support related to GE Healthcare equipment and services. They handle customer requests, resolve issues, and coordinate with internal departments to ensure timely and accurate responses. Their role is crucial in maintaining customer satisfaction by providing professional and knowledgeable assistance, whether over the phone, via email, or through online channels. Additionally, they may process orders, schedule service appointments, and follow up with customers to ensure their needs are fully met.

What are the key skills and qualifications needed to thrive as a GE Healthcare Customer Service Representative?

A GE Healthcare Customer Service Representative needs strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and GE Healthcare's product lines is typically required. Excellent interpersonal skills, patience, and the ability to remain calm under pressure help representatives build rapport with clients and resolve issues efficiently. These competencies ensure timely, accurate support that upholds GE Healthcare's reputation and customer satisfaction.

What are some common challenges faced by GE Healthcare Customer Service Representatives, and how can they be addressed?

GE Healthcare Customer Service Representatives often encounter challenges such as managing complex technical inquiries, handling urgent service requests, and communicating with healthcare professionals under time-sensitive conditions. To address these, representatives benefit from thorough product training, access to robust support resources, and strong collaboration with technical teams. Developing excellent problem-solving skills and maintaining clear, empathetic communication also helps ensure a positive customer experience, even in high-pressure situations.

What are popular job titles related to Ge Healthcare Customer Service Representative jobs?

For Ge Healthcare Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Ge Healthcare Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Health Care Customer Service Representative

Nashville, TN • Remote

State Collection Service
Insurance Services • 501 - 1,000 employees
Learn more about State Collection Serviceexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Description

The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment.


**Veterans and Military Spouses Encouraged to Apply**


Duties include but are not limited to:

  • Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
  • Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
  • Acts to gain payment or arrangement of payment on behalf of the client as appropriate
  • Follows client-specific protocols and policies when carrying out duties
  • Investigates and responds to client enquiries as needed
  • Enters and monitors payment arrangements
  • Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

  • 1+ years' experience working in Call Center of Customer Service function where contact with the public was a part of daily duties
  • Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred
  • Ability to work successfully in a fast-paced, deadline-oriented environment
  • Strong organization skills. The ability to work on multiple tasks simultaneously
  • Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
  • Ability to work successfully and cooperatively within a team-based environment
  • Bilingual candidates will provide additional support for bilingual calls

Internet Requirements: The minimum internet speed requirements for remote work are as follows:

  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Minimum Speed Results: 40 mbps download, 5 mbps upload

Camera Requirements:

Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations.


Wage:

  • Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!
  • Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months!

We Offer a Comprehensive Benefits Package:

  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
  • Paid time off starting at 90 days and annual profit sharing
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of all post offer processing.


Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

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