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Health Insurance Trainer Jobs in Ohio (NOW HIRING)

KDHK Insurance

Insurance Sales Rep

Cincinnati, OH · On-site

$65K - $85K/yr

Benefits Annual Base Salary + Commission Paid Time Off (PTO) Work from Home Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Retirement Plan ...

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Bassett Insurance Agency

Insurance Sales Rep

Cleveland, OH · On-site

$60K - $80K/yr

Health insurance * Hands-on training and mentorship * Monday through Friday schedule * Ongoing bonus incentives: gift cards, event tickets, time off, and more If youre ready for a career where your ...

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All JobsHealth Insurance Trainer JobsHealth Insurance Trainer Jobs in Ohio

Health Insurance Trainer information

What are the key skills and qualifications needed to thrive as a Health Insurance Trainer, and why are they important?

To thrive as a Health Insurance Trainer, you need in-depth knowledge of health insurance policies, training methodologies, and usually a background in healthcare or insurance administration. Familiarity with learning management systems (LMS), presentation software, and certifications such as Certified Professional in Learning and Performance (CPLP) are commonly required. Strong communication, adaptability, and interpersonal skills help trainers engage diverse learners and address complex topics effectively. These skills and qualifications ensure that training is accurate, compliant, and impactful, supporting organizational success and regulatory adherence.

What are some common challenges Health Insurance Trainers face when delivering training to new hires?

One of the main challenges Health Insurance Trainers encounter is effectively communicating complex policy details and regulations to trainees with varying levels of experience. Trainers must break down technical concepts into understandable terms while ensuring compliance requirements are met. Additionally, adapting training methods to accommodate different learning styles and keeping sessions engaging can be demanding. Trainers often collaborate closely with HR and compliance teams to ensure training materials remain up-to-date with changing laws and company policies.

What are Health Insurance Trainers?

Health Insurance Trainers are professionals who provide education and training about health insurance products, policies, regulations, and procedures. They typically work for insurance companies, healthcare organizations, or training agencies, helping employees, agents, or clients understand health insurance plans, compliance requirements, and best practices. Their responsibilities may include developing training materials, conducting workshops or seminars, and staying updated on industry changes to ensure accurate information is delivered. Health Insurance Trainers play a crucial role in improving the knowledge and effectiveness of insurance staff and agents.

What is the difference between Health Insurance Trainer vs Health Insurance Agent?

AspectHealth Insurance TrainerHealth Insurance Agent
CertificationsTypically requires industry certifications and training credentialsRequires licensing and certification specific to insurance sales
Work EnvironmentPrimarily conducts training sessions, workshops, and seminarsWorks directly with clients, selling insurance policies
Employer & Industry UsageEmployed by insurance companies, training organizations, or as independent trainersEmployed by insurance agencies or as independent agents
Primary FocusEducating and training others about health insurance products and regulationsSelling health insurance policies and advising clients

While both roles involve health insurance knowledge, a Health Insurance Trainer focuses on educating others, whereas a Health Insurance Agent primarily sells policies. Understanding these differences helps job seekers identify the right career path in the health insurance industry.

What are popular job titles related to Health Insurance Trainer jobs in Ohio? For Health Insurance Trainer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Health Insurance Trainer jobs in Ohio look for? The top searched job categories for Health Insurance Trainer jobs in Ohio are:
Health Insurance Trainer jobs near you

Health Insurance - Customer Service

quantum-health

Dublin, OH • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Description

Who We Are

Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost—we call ourselves Healthcare Warriors®.

With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply—even if you don’t meet every requirement.

At a Glance

  • Hiring Classes: Next hiring classes scheduled for August 2026+
  • Location: Onsite at our Dublin, OH campus, eligible for hybrid flexibility*
  • Starting Pay: $19 per hour
  • Schedule: Full time position, 40 hours/week, Monday – Friday, no weekends
  • Available Shifts: 10:00am- 7:00pm; 10:30am-7:30pm; 11am-8pm; 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
  • Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)

The Impact You’ll Make

As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.

Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it’s helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.

Learn more by watching the “What it means to Warrior with us” video, here!

What Success Looks Like

  • Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
  • Show empathy and support to members during difficult healthcare situations.
  • Provide clear guidance on healthcare plans, billing, and provider options.
  • Advocate for members by coordinating with providers and insurers to remove barriers to care.
  • Work collaboratively with internal teams to ensure accurate and seamless service.
  • Meet performance goals while continuously learning and developing expertise in healthcare navigation.
  • All other duties as assigned.

What You’ll Bring

  • Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
  • Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
  • Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
  • Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
  • Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health’s policies, values and ethics, and protect the sensitive data entrusted to us.
  • Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.

Why Join Us?

  • Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience – solving real problems, providing clarity, and ensuring they get the care they need when they need it.
  • Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
  • Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
  • Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule – provided you have a home environment suitable for remote work. *(manager approval is required)
  • Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.

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#LI-ONSITE

Ready to Make an Impact?

If you’re looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that’s redefining healthcare navigation.


What’s in it for you

  • Compensation: Competitive base and incentive compensation
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know


  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
  • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.


California Employee and Job Applicant Notice of Collection of Personal Information: If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here:
California Employee and Job Applicant Notice

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

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