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Health Insurance Call Center Manager Jobs (NOW HIRING)

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Responsibilities MV Transportation is seeking a Call Center Manager for proposed business to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV ...

Landry's, LLC.

Call Center Manager

Laughlin, NV · On-site

$60 - $80/hr

Overview The Call Center Manager is responsible for the daily supervision of Call Center Agents, Lead Agents, Trainers and Supervisors. Ensuring customer interactions is handled in a helpful ...

Golden Nugget

Call Center Manager

Laughlin, NV · On-site

Overview The Call Center Manager is responsible for the daily supervision of Call Center Agents, Lead Agents, Trainers and Supervisors. Ensuring customer interactions is handled in a helpful ...

ActioNet, Inc.

Call Center Manager

Washington, DC · On-site

Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations * Engineering ... Dental Insurance * Life and AD&D Insurance * 401(k) Savings Plan * Education and Professional ...

ActioNet

Call Center Manager

Washington, DC

Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations * Engineering ... Dental Insurance * Life and AD&D Insurance * 401(k) Savings Plan * Education and Professional ...

SPS North America

Call Center Manager

New York, NY

$26 - $28/hr

Our clients include leading organizations across banking, insurance, legal, higher education ... health choices, national origin, age, disability, genetics, military status, gender identity or ...

TTEC

Call Center Manager

Fayetteville, NC · On-site

As a Call Center Manager working onsite in Rocky Mount NC, you'll be a part of bringing humanity to ... Ask us about our paid time off (PTO) and wellness and healthcare benefits * And yes... a great ...

DXC Technology

Insurance Call Center Representative

Tulsa, OK · On-site

$14.50 - $18.25/hr

Essential Job Functions: • Execute business process transactions, focusing on accuracy and adherence to procedures. • Collaborate with senior analysts and managers. • Participate in process ...

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Health Insurance Call Center Manager information

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$29.5K

$63.8K

$109.5K

How much do health insurance call center manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for health insurance call center manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Health Insurance Call Center Manager jobs?

For Health Insurance Call Center Manager jobs, the most frequently searched job titles are:

Infographic showing various Health Insurance Call Center Manager job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 21% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

San Rafael, CA • On-site

MV Transportation
Trucking • 10K+ employees
Learn more about MV Transportationexternal

$75K - $89K/yr

Full-time

Posted 20 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

86th of 101 rated public transport

Job description

Overview

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Responsibilities

MV Transportation is seeking aCall Center Manager for proposed businessto oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch, and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by the company's operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of an automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee, when necessary, rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be "on call" during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly inputting and paying out of Call Center employees' pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.
Qualifications

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package. 
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language - basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

Starting salary range: $75,000 - $89,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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Employment Type: FULL_TIME

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