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Health Informatics Manager Jobs in Chicago, IL (NOW HIRING)

NorthShore

Medical Coder II

Warrenville, IL · On-site

$24.86 - $37.29/hr

Bachelor's or associate degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)

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Health Informatics Manager information

See Chicago, IL salary details

$25.7K

$95.9K

$149.9K

How much do health informatics manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for health informatics manager in Chicago, IL is $95,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,177.00 and $127,789.00 per year, depending on experience, location, and employer.

What is a Health Informatics Manager?

A Health Informatics Manager is a professional who oversees the development, implementation, and management of information systems in healthcare settings. They ensure that electronic health records and other medical data are efficiently collected, stored, and analyzed to support patient care and organizational goals. Health Informatics Managers work closely with IT teams, healthcare providers, and administrators to ensure compliance with regulations and data security standards. Their role is critical in improving healthcare delivery through technology and data-driven decision making.

What are some common challenges faced by Health Informatics Managers when implementing new healthcare technology systems?

Health Informatics Managers often encounter challenges such as resistance to change from clinical staff, ensuring data privacy and security, and integrating new systems with existing electronic health records. Addressing these issues typically requires clear communication, comprehensive training programs, and close collaboration with IT, clinical, and administrative teams. Successful managers stay adaptable and proactive, anticipating workflow disruptions and developing strategies to minimize impact on patient care.

What are the key skills and qualifications needed to thrive as a Health Informatics Manager, and why are they important?

To thrive as a Health Informatics Manager, you need expertise in health information management, data analysis, and healthcare regulations, usually supported by a degree in health informatics or related fields. Familiarity with electronic health record (EHR) systems, data analytics tools, and certifications such as RHIA or CAHIMS is commonly required. Strong leadership, communication, and problem-solving skills help you guide teams and bridge the gap between clinical and IT staff. These competencies are crucial for ensuring effective data management, regulatory compliance, and improved patient outcomes in healthcare organizations.

What is the difference between Health Informatics Manager vs Health Data Analyst?

AspectHealth Informatics ManagerHealth Data Analyst
Required CredentialsBachelor's or Master's in Health Informatics, Healthcare Administration, or related fields; certifications like CHI or CPHIMSBachelor's or Master's in Health Data Science, Statistics, or related fields; certifications like Certified Health Data Analyst (CHDA)
Work EnvironmentHealthcare organizations, hospitals, clinics, health IT companiesHospitals, research institutions, healthcare analytics firms
Employer & Industry UsageUsed in healthcare management to oversee health IT systems and data strategiesUsed to analyze healthcare data, generate reports, and support clinical decision-making

The main difference is that a Health Informatics Manager oversees health IT systems and data strategies within healthcare organizations, focusing on system implementation and management. In contrast, a Health Data Analyst primarily analyzes healthcare data to generate insights and support clinical or operational decisions. Both roles require similar credentials but serve different functions within the healthcare data ecosystem.

What are the most commonly searched types of Health Informatics jobs in Chicago, IL? The most popular types of Health Informatics jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Health Informatics Manager jobs? Cities near Chicago, IL with the most Health Informatics Manager job openings:
Health Informatics Manager jobs near you
Service Desk Process Analyst

Service Desk Process Analyst

Clarity Partners, LLC

Chicago, IL

$80K - $90K/yr

Other

Posted 5 days ago

Job description

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!
Clarity Partners is seeking an Service Desk Process Analyst local to Chicago, IL. This is a full-time opportunity on a large-scale client facing project. This position will report in a hybrid setting. We are seeking four (4) Analysts split evenly across the following shifts:
Shift Options:
  • AM Shift: 12:00 AM - 12:00 PM
  • PM Shift: 12:00 PM - 12:00 AM
Responsibilities:
  • Supervise daily service desk and desktop support operations to ensure high-quality service delivery.
  • Manage call queues, ticket workflows, and resource allocation based on priority and impact.
  • Monitor ticket lifecycle to ensure timely resolution and SLA adherence.
  • Serve as the primary escalation point for complex issues and operational challenges.
  • Lead communications during major incidents, providing timely and clear updates to stakeholders.
  • Translate technical issues into concise, business-friendly messaging for non-technical audiences.
  • Coach, mentor, and develop team members through hands-on leadership and real-time feedback.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Plan and manage staffing schedules to meet service demands and coverage requirements.
  • Balance workloads and monitor team performance to optimize efficiency and service quality.
  • Analyze service desk metrics, workflows, and systems to identify improvement opportunities.
  • Manage and optimize ACD and ticketing systems, including reporting and process enhancements.
  • Maintain and update service desk documentation, procedures, and knowledge resources.
  • Collaborate across shifts and teams to drive consistency, knowledge sharing, and operational excellence.
Requirements
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, Health Informatics, or related field.
  • Strong experience in IT service desk or support operations.
  • Proven ability to lead teams in a fast-paced, customer-focused environment.
  • 5+ years of experience in healthcare technology or IT operations.
  • 3+ years in a supervisory or leadership role.
  • Experience in 24/7 operational environment.

Clarity is committed to fair and equitable compensation practices. For the Service Desk Process Analyst, the base salary pay range is $80,000-$90,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

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