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Health Coordinator Jobs in Springfield, MA (NOW HIRING)

Accendra Health, Inc.

BRANCH COORDINATOR

Springfield, MA · On-site

$18 - $18.50/hr

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We ... JOB SUMMARY Our Branch Coordinators positively impact the lives of patients and their caregivers ...

Baystate Health

Grievance Coordinator

Springfield, MA

$19.75 - $25/hr

Position Overview Baystate Health is seeking a Grievance Coordinator to join our Quality & Patient Safety team. Reporting to the Manager of Patient Relations, this role serves as a key liaison ...

New

Baystate Health

Grievance Coordinator

Springfield, MA

$19.75 - $25/hr

Position Overview Baystate Health is seeking a Grievance Coordinator to join our Quality & Patient Safety team. Reporting to the Manager of Patient Relations, this role serves as a key liaison ...

New

Parkville Care Center

MDS Coordinator

Hartford, CT

$34.50 - $44.25/hr

Parkville Care Center is looking for a MDS Coordinator The primary role of the MDS Coordinator is ... Bachelors or Associate degree in a health care related field, preferred. * Prefer at least 3 months ...

Valley Health Systems

Scheduling Coordinator

Holyoke, MA

$17.50 - $22/hr

... health system. Typically, a new hire can expect a starting salary somewhere in the lower part of ... Initiates, coordinates, and monitors staffing schedules in relation to patient/unit activity and ...

Touchpoints at Manchester

MDS Coordinator

Manchester, CT · On-site

$35 - $44.75/hr

MDS Coordinator The primary role of the MDS Coordinator is to coordinate and guide the overall ... Bachelors or Associate degree in a health care related field, preferred. * Experience in a ...

Valley Health Systems

Scheduling Coordinator

Holyoke, MA · On-site

$17.50 - $22/hr

... health system. Typically, a new hire can expect a starting salary somewhere in the lower part of ... Initiates, coordinates, and monitors staffing schedules in relation to patient/unit activity and ...

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All JobsHealth JobsHealth Coordinator JobsHealth Coordinator Jobs in Springfield, MA

Health Coordinator information

See Springfield, MA salary details

$12

$24

$39

How much do health coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for health coordinator in Springfield, MA is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $28.27 per hour, depending on experience, location, and employer.

What is a health coordinator?

Health Coordinators are professionals who organize, implement, and oversee health-related programs and services in various settings, such as schools, community organizations, hospitals, or public health agencies. Their responsibilities typically include assessing health needs, developing and promoting health education initiatives, ensuring compliance with health regulations, and connecting individuals with appropriate healthcare resources. Health Coordinators also collaborate with other health professionals to improve access to care and promote healthy behaviors within the community. Their work is essential in improving overall public health outcomes and ensuring that health services are delivered effectively.

What are the key skills and qualifications needed to thrive as a health coordinator?

To thrive as a Health Coordinator, you need knowledge of public health principles, program management, and a relevant degree such as public health, nursing, or health administration. Familiarity with health information systems, data analysis tools, and compliance with health regulations is often required. Strong organizational, communication, and problem-solving skills help Health Coordinators effectively liaise between stakeholders and manage multiple projects. These abilities are essential to ensure efficient program delivery, regulatory compliance, and positive health outcomes in diverse populations.

What are some common challenges health coordinators face when working with multidisciplinary teams?

Health Coordinators often work closely with healthcare providers, social workers, and administrative staff to ensure comprehensive patient care. One common challenge is aligning communication and expectations among diverse professionals who may have different priorities or approaches. Health Coordinators must be proactive in facilitating clear communication, resolving conflicts, and ensuring that everyone remains focused on shared goals. Building trust and understanding within the team is key to overcoming these challenges and delivering effective care.

What is the difference between Health Coordinator vs Health Program Specialist?

AspectHealth CoordinatorHealth Program Specialist
Required CredentialsTypically a bachelor's degree in health administration, public health, or related fieldSimilar; often a bachelor's degree in public health, health sciences, or related area
Work EnvironmentHealthcare facilities, community health organizations, clinicsPublic health agencies, non-profits, government programs
Employer & Industry UsageHospitals, clinics, community health centersGovernment health departments, NGOs, health advocacy groups
Common Search & ComparisonHealth Coordinator vs Health Program Specialist

Both roles focus on health promotion and program implementation, often requiring similar educational backgrounds. The main difference lies in scope: Health Coordinators typically manage day-to-day operations within healthcare settings, while Health Program Specialists often develop and evaluate public health programs at a broader, community or policy level.

More about Health Coordinator jobs

What are the most commonly searched types of Health jobs in Springfield, MA?

The most popular types of Health jobs in Springfield, MA are:

What are popular job titles related to Health Coordinator jobs in Springfield, MA?

For Health Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Health Coordinator jobs in Springfield, MA look for?

The top searched job categories for Health Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Health Coordinator jobs?

Cities near Springfield, MA with the most Health Coordinator job openings:

Health Coordinator jobs near you
Infographic showing various Health Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,551 per year, or $24.3 per hour.

BRANCH COORDINATOR

Accendra Health, Inc.

Springfield, MA • On-site

$18 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago

Key responsibilities

  • Answer inbound calls from customers, provide information, troubleshoot issues, and escalate concerns when necessary.

  • Process branch duties including creating and managing orders, reviewing systems, confirming deliveries, verifying insurance, obtaining authorizations, and performing data entry.

  • Gather documentation from referrals and patients to meet insurance guidelines, obtain necessary authorizations, and ensure accurate billing.

Job description

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.
With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.
If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.
JOB SUMMARY
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.
The anticipated salary range for this position is $18.00 - 18.50 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Work Shift: Monday to Friday, from 8:30 a.m. to 2:30 p.m.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Act as first point of contact to patients arriving in person.
  • Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
  • Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
  • Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
  • Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
  • Perform outbound customer satisfaction calls to patients and referrals.
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
  • May perform functional tests on certain respiratory equipment.
  • Performs other duties as required.

SUPERVISORY RESPONSIBILITIES
  • None

MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
  • High School Diploma or equivalent
  • At least one-year related work experience

Certificates, Licenses, Registrations or Professional Designations
  • None

SKILLS, KNOWLEDGE AND ABILITIES
  • Organizing
  • Problem Solving/Analysis
  • Patient Focused
  • Teamwork
  • Time Management/Multi-tasking
  • Effective communication in person, on the phone and electronically

Computer Skills
  • Intermediate to advanced computer skills
  • Proficient working within multiple systems at once

Language Skills
  • English (reading, writing, verbal)

Mathematical Skills
  • Intermediate level math skills

PREFERRED QUALIFICATIONS
Education and/or Experience
  • At least two years' experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system.

PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.
  • The employee uses computer and telephone equipment.
  • Specific vision requirements of this job include close vision and distance vision.
  • Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents.
  • Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
  • Employee continually engages in activities that require talking and hearing.
  • This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
  • Strength Aspects:
    • Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.

WORK ENVIRONMENT
  • Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Teammate Benefits
As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.
Our benefits program includes:
  • Medical, dental, and vision care coverage
  • Paid time off plan
  • 401(k) Plan
  • Flexible Spending Accounts
  • Basic life insurance
  • Short-and long-term disability coverage
  • Accident insurance
  • Teammate Assistance Program
  • Paid parental leave
  • Domestic partner benefits
  • Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.
Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.
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