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Head Receptionist Jobs in Springfield, MO (NOW HIRING)

Hiland Dairy Foods LLC

Receptionist

Springfield, MO · On-site

$16 - $18/hr

The Receptionist/Office Clerk shall be responsible for, but not limited to, the following: The ... Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve ...

Prairie Farms Dairy Inc

Receptionist

Springfield, MO · On-site

$14.25 - $18.75/hr

The Receptionist/Office Clerk shall be responsible for, but not limited to, the following: The ... Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve ...

All JobsHead Receptionist JobsHead Receptionist Jobs in Springfield, MO

Head Receptionist information

See Springfield, MO salary details

$10

$17

$22

How much do head receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for head receptionist in Springfield, MO is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.04 per hour, depending on experience, location, and employer.

What are the main responsibilities of a head receptionist?

A Head Receptionist oversees the front desk operations and ensures that all visitors and clients are greeted and assisted professionally. They manage a team of receptionists, coordinate scheduling, handle customer inquiries, and maintain office security procedures. Additionally, they may be responsible for training new staff, managing administrative duties, and ensuring that the reception area is organized and welcoming. Strong communication and leadership skills are essential for this role.

What are some key challenges head receptionists face when managing front desk operations in busy environments?

Head Receptionists often encounter challenges such as balancing administrative duties with providing excellent customer service, especially during peak periods. They need to efficiently prioritize tasks like scheduling, handling incoming calls, and responding to visitor needs while supervising junior staff. Effective delegation, quick problem-solving, and maintaining composure under pressure are crucial. Additionally, Head Receptionists must ensure that front desk operations run smoothly and consistently uphold the organization's professional image.

What are the key skills and qualifications needed to thrive as a head receptionist, and why are they important?

To thrive as a Head Receptionist, you need strong organizational abilities, multitasking skills, and experience in front desk operations, typically supported by a high school diploma or equivalent. Familiarity with office management software, booking systems, and telephone switchboards is essential. Excellent interpersonal skills, leadership, and a calm, professional demeanor help you manage staff and provide outstanding customer service. These qualities ensure efficient front desk operations, enhance guest or client satisfaction, and foster a positive workplace environment.

What is the difference between Head Receptionist vs Front Desk Supervisor?

AspectHead ReceptionistFront Desk Supervisor
CredentialsHigh school diploma; experience in customer serviceHigh school diploma; experience in reception or customer service
Work EnvironmentFront office, hospitality, healthcare, corporate settingsFront desk, hospitality, healthcare, corporate environments
ResponsibilitiesManaging reception area, greeting visitors, handling callsOverseeing reception staff, ensuring smooth operations, training
Common UsageUsed in hotels, clinics, officesCommon in hotels, corporate offices, healthcare facilities

The Head Receptionist primarily manages the reception area and handles visitor interactions, while the Front Desk Supervisor oversees the reception team and ensures efficient front desk operations. Both roles require customer service skills and experience in similar environments, but the supervisor position involves more leadership responsibilities.

What does a head receptionist do?

A head receptionist oversees the front desk operations, manages receptionist staff, and ensures excellent customer service. They handle scheduling, answer inquiries, and coordinate communication between departments, often using office management software. Strong organizational and communication skills are essential for this role.

What qualifications do you need to be a head receptionist?

A head receptionist typically needs a high school diploma or equivalent, along with strong communication, organizational, and customer service skills. Prior experience in administrative or front desk roles is often required, and familiarity with office software like Microsoft Office is beneficial.

What are the most commonly searched types of Receptionist jobs in Springfield, MO?

The most popular types of Receptionist jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Head Receptionist jobs?

Cities near Springfield, MO with the most Head Receptionist job openings:

Head Receptionist jobs near you
Infographic showing various Head Receptionist job openings in Springfield, MO as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,444 per year, or $17 per hour.

Receptionist

Hiland Dairy Foods LLC

Springfield, MO • On-site

$16 - $18/hr

Full-time

Posted 12 days ago

Hiland Dairy rating

5.5

Company rating: 5.5 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

360th of 439 rated food and drinks producers

Job description

The following qualifications are preferred:

  • Telephone switchboard
  • Basic computer skills, (word processing, data base, spreadsheets)
  • Proficiency in ten key and typing required
  • Greeting visitors, sign them in and then notify the person they are meeting with
  • Mail incoming and outgoing including Fed X, UPS or other carriers
  • Plant Reporting Reports
  • Vision 360; coding invoices
  • Making copies as requested by Managers
  • Other duties as assigned

Hours: 8:00 a.m. – 5:00 p.m. Monday – Friday. Overtime may be required. Working on Holidays may be required.

The Receptionist/Office Clerk shall be responsible for, but not limited to, the following:

The majority of the Receptionist/Office Clerk's job will include handling the main switchboard for the plant. Responsibility will include dealing with people in person and over the phone, and as such, needs a good telephone voice and a pleasant disposition. It is imperative that he or she can communicate effectively both verbally and in writing, as well as work well with numbers.

He or she will need to be a self-starter and able to work without direct supervision.

The successful applicant will coordinate activities with other departments and supervisors.

He or she will be required to proficiently operate a ten key calculator, and be familiar with computers. A working knowledge of word processing, database, and spreadsheet applications is preferred, but not required.

Will be required to sit, and stand for long periods of time. Will be required to lift and move large amounts of paperwork (boxes of files). Will be required to stoop, bend, and reach above the head and below the knees to file and retrieve data.


Hiland Dairy Foods Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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