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Head Receptionist Jobs in Washington (NOW HIRING)

ENT Specialty Partners

Front Office Receptionist

Fairfax, VA · On-site

$15.50 - $20/hr

We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck ... As the Front Desk Receptionist, you will be the first point of contact for patients, creating a ...

NVA

Veterinary Receptionist

Herndon, VA · On-site

$15.50 - $18.50/hr

Able to handle sensitive or emotional client situations with compassion and a level head. * Team-first, reliable, and on time. * Comfortable being around dogs and cats in a hospital setting all day.

Life Time

LifeSpa Coordinator

Reston, VA · On-site

$14/hr

They also assist the Department Head with filing and other office duties as needed. Job Duties and ... year of receptionist experience PayThis is an hourly position with wages starting at $14.00 and ...

New

Life Time, Inc.

LifeSpa Coordinator

Columbia, MD · On-site

$16/hr

They also assist the Department Head with filing and other office duties as needed. Job Duties and ... year of receptionist experience Pay This is an hourly position with wages starting at $16.00 and ...

hongrp

OFFICE MANAGER

Hyattsville, MD · On-site

Directs work and manages activities of office staff including Receptionists and Administrative ... Assists General Manager/Department Head in the preparation of the budget, general ledger ...

All JobsHead Receptionist JobsHead Receptionist Jobs in Washington

Head Receptionist information

See Washington salary details

$13

$21

$28

How much do head receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for head receptionist in Washington is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $23.70 per hour, depending on experience, location, and employer.

What are the main responsibilities of a head receptionist?

A Head Receptionist oversees the front desk operations and ensures that all visitors and clients are greeted and assisted professionally. They manage a team of receptionists, coordinate scheduling, handle customer inquiries, and maintain office security procedures. Additionally, they may be responsible for training new staff, managing administrative duties, and ensuring that the reception area is organized and welcoming. Strong communication and leadership skills are essential for this role.

What are some key challenges head receptionists face when managing front desk operations in busy environments?

Head Receptionists often encounter challenges such as balancing administrative duties with providing excellent customer service, especially during peak periods. They need to efficiently prioritize tasks like scheduling, handling incoming calls, and responding to visitor needs while supervising junior staff. Effective delegation, quick problem-solving, and maintaining composure under pressure are crucial. Additionally, Head Receptionists must ensure that front desk operations run smoothly and consistently uphold the organization's professional image.

What are the key skills and qualifications needed to thrive as a head receptionist, and why are they important?

To thrive as a Head Receptionist, you need strong organizational abilities, multitasking skills, and experience in front desk operations, typically supported by a high school diploma or equivalent. Familiarity with office management software, booking systems, and telephone switchboards is essential. Excellent interpersonal skills, leadership, and a calm, professional demeanor help you manage staff and provide outstanding customer service. These qualities ensure efficient front desk operations, enhance guest or client satisfaction, and foster a positive workplace environment.

What is the difference between Head Receptionist vs Front Desk Supervisor?

AspectHead ReceptionistFront Desk Supervisor
CredentialsHigh school diploma; experience in customer serviceHigh school diploma; experience in reception or customer service
Work EnvironmentFront office, hospitality, healthcare, corporate settingsFront desk, hospitality, healthcare, corporate environments
ResponsibilitiesManaging reception area, greeting visitors, handling callsOverseeing reception staff, ensuring smooth operations, training
Common UsageUsed in hotels, clinics, officesCommon in hotels, corporate offices, healthcare facilities

The Head Receptionist primarily manages the reception area and handles visitor interactions, while the Front Desk Supervisor oversees the reception team and ensures efficient front desk operations. Both roles require customer service skills and experience in similar environments, but the supervisor position involves more leadership responsibilities.

What does a head receptionist do?

A head receptionist oversees the front desk operations, manages receptionist staff, and ensures excellent customer service. They handle scheduling, answer inquiries, and coordinate communication between departments, often using office management software. Strong organizational and communication skills are essential for this role.

What qualifications do you need to be a head receptionist?

A head receptionist typically needs a high school diploma or equivalent, along with strong communication, organizational, and customer service skills. Prior experience in administrative or front desk roles is often required, and familiarity with office software like Microsoft Office is beneficial.

What are the most commonly searched types of Receptionist jobs in Washington?

The most popular types of Receptionist jobs in Washington are:

What cities in Washington are hiring for Head Receptionist jobs?

Cities in Washington with the most Head Receptionist job openings:

Head Receptionist jobs near you
Infographic showing various Head Receptionist job openings in Washington as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,133 per year, or $21.2 per hour.

Front Office Receptionist

ENT Specialty Partners

Fairfax, VA • On-site

$15.50 - $20/hr

Full-time

Posted 27 days ago

Job description

About Us:
ENT Specialty Partners (ESP) provides unparalleled strategic, financial, and operational support to partnering ear, nose, and throat practices. We collaborate with clinics that provide a wide range of services in otolaryngology - head and neck surgery, audiology, allergy, facial plastic surgery, pulmonology, and physical therapy. Guided by excellence, service, principles, and innovation, ESP aims to become the foremost provider of ENT services in the country. Our dynamic team prioritizes people and fosters a collaborative community of healthcare professionals delivering exceptional employee and patient care.
About the Role:
As the Front Desk Receptionist, you will be the first point of contact for patients, creating a warm and welcoming experience while managing essential administrative duties. Key responsibilities include checking patients in and out, scheduling appointments, answering phone calls, processing point-of-service collections, and supporting daily front desk operations. You will also be responsible for maintaining a clean and organized reception area.
What You'll Do:
  • Greet and check in patients; ensure timely patient flow.
  • Manage multiple phone lines and scheduling systems.
  • Receive referrals and contact patients for scheduling.
  • Provide patients with visit information, estimated charges, and required documentation.
  • Verify patient ID and insurance; assist with forms and billing questions.
  • Collect and record payments (copays, co-insurance, deductibles, and balances).
  • Schedule, reschedule, and confirm appointments.
  • Maintain accurate and up-to-date patient records and demographics.
  • Keep reception and waiting areas clean, organized, and sanitized.
  • Assist patients in distress and monitor the waiting area for safety.
  • Contribute to team efforts by performing additional tasks, as requested.
  • Responsibilities may evolve, and additional duties may be assigned as needed.

As with any dynamic clinical setting, responsibilities may evolve to meet the changing needs of the clinic and support overall team success.
Qualifications & Requirements:
  • High school diploma or GED required; prior experience preferred but not required.
  • Strong communication, active listening, and time management skills.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Strong customer service skills with proficiency in office software (e.g., MS Office, Teams) and scheduling systems.

Behavioral Expectations:
  • Demonstrate a positive attitude, compassionate care, professionalism, confidentiality, accuracy, and teamwork.
  • Ability to remain focused for extended periods and manage multiple tasks efficiently.
  • Ability to work independently or as part of a team, adapt to change, and maintain a professional appearance and demeanor.

Work Environment & Physical Expectations:
  • On-site, clinical office setting.
  • Monday-Friday, daytime schedule; occasional after-hours meetings may be required.
  • Ability to sit for extended periods, move throughout the office as needed, and perform light lifting; manual dexterity required for frequent computer and phone use.

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