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Head Of Retention Jobs (NOW HIRING)

Broccoli AI

Head of Engineering

San Francisco, CA · On-site

Head of Engineering @ Broccoli We're looking for a Head of Engineering to build and lead a high ... Strong people leadership skills: you've hired, leveled, developed, and retained high-performing ...

Betr

Casino VIP Host

You will report to the VIP Manager and work closely with the Head of Retention to oversee player bonusing, help build out the VIP lifecycle, and advise on the casino updates that will keep our ...

Det Norske Veritas

Head of Section, Measurements

Seattle, WA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Head of Section optimizes business operations and improve the long-term performance of the ... Empower employees, foster professional growth and progression, and encourage employee retention ...

Betr

Casino VIP Host

Charleston, WV · Remote

You will report to the VIP Manager and work closely with the Head of Retention to oversee player bonusing, help build out the VIP lifecycle, and advise on the casino updates that will keep our ...

Albedo

Head of People

Broomfield, CO

$140K - $187K/yr

... and retain exceptional talent while navigating the realities of a fast-moving aerospace company ... prior Head of People or equivalent title at a company of similar scale strongly preferred

Det Norske Veritas

Head of Section, Measurements

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Head of Section optimizes business operations and improve the long-term performance of the ... Empower employees, foster professional growth and progression, and encourage employee retention ...

JLL

Global Head of Benefits

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Global Head of Benefits Total Rewards | Global HR | JLL The healthcare and benefits landscape is ... retention, and workforce resilience. The healthcare space is moving fast. Pharmacy costs, mental ...

GCM Grosvenor

Head of Valuation

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Head of Valuation owns the strategy, governance, and execution of the valuation ... retaining talent, mentoring and coaching individuals, managing performance, and establishing ...

Medium

Head of Segment

Seattle, WA · On-site

$200 - $300/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a Head of Segment (Director) who will have singular accountability for meeting the ... Partner with the CSM on commercial outcomes: net retention, expansion, and healthy renewals where ...

Quince

Head of Performance

Palo Alto, CA · On-site

$230K - $258K/yr

As a Head of Performance, you will serve as the dedicated financial thought partner to our Growth, Retention, and Brand Marketing organizations - sitting at the intersection of finance and consumer ...

Hyphen Connect Limited

As Head of Growth , you will architect our user acquisition strategy, leveraging data-driven ... and high-retention onboarding. * Lead performance marketing efforts across digital channels ...

PermitFlow

Head of Operations

New York, NY · On-site

$250K - $325K/yr

Role Overview We're looking for a Head of Operations to lead and scale the operational engine ... Strong commercial instincts you understand how operations connects to revenue, retention, and ...

GCM Grosvenor

Head of Valuation

Chicago, IL

SUMMARY The Head of Valuation owns the strategy, governance, and execution of the valuation ... retaining talent, mentoring and coaching individuals, managing performance, and establishing ...

GCM Grosvenor

Head of Valuation

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Head of Valuation owns the strategy, governance, and execution of the valuation ... retaining talent, mentoring and coaching individuals, managing performance, and establishing ...

GCM Grosvenor

Head of Valuation

New York, NY · On-site

SUMMARY The Head of Valuation owns the strategy, governance, and execution of the valuation ... retaining talent, mentoring and coaching individuals, managing performance, and establishing ...

LiteLLM

Head of Engineering

San Francisco, CA · On-site

$250 - $350/hr

  • Medical

  • Dental

  • Vision

This is director-level scope with a direct line to Head of Engineering, reporting to the founder ... Customer-facing when it counts: has owned enterprise escalations and can show trust or retention ...

Medium

Head of Segment

Kansas City, MO · On-site

$200 - $300/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a Head of Segment (Director) who will have singular accountability for meeting the ... Partner with the CSM on commercial outcomes: net retention, expansion, and healthy renewals where ...

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Showing results 41-60

All JobsHead Of Retention Jobs

Head Of Retention information

See salary details

$22K

$96.6K

$221K

How much do head of retention jobs pay per year?

As of Aug 14, 2026, the average yearly pay for head of retention in the United States is $96,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Retention vs Customer Retention Manager?

AspectHead Of RetentionCustomer Retention Manager
ResponsibilitiesDevelops overall retention strategies, oversees retention teams, and aligns retention goals with company objectives.Executes retention campaigns, analyzes customer data, and manages day-to-day retention activities.
Required SkillsStrategic planning, leadership, data analysis, cross-department collaboration.Customer analytics, campaign management, communication skills.
Work EnvironmentSenior leadership, cross-functional teams, strategic planning sessions.Marketing or customer service teams, campaign execution, reporting.

The Head Of Retention focuses on high-level strategy and leadership to improve customer loyalty across the organization, while the Customer Retention Manager handles the tactical execution of retention initiatives and daily customer engagement activities.

How does the Head of Retention typically collaborate with other departments to improve customer loyalty?

The Head of Retention works closely with teams such as marketing, product development, customer support, and data analytics to develop and implement strategies that enhance customer loyalty and reduce churn. They often coordinate with marketing to create targeted campaigns, partner with product teams to address pain points, and rely on data analysts to interpret customer behavior. Regular cross-functional meetings and collaborative planning sessions are common, ensuring alignment of goals and maximizing the effectiveness of retention initiatives.

What does a Head Of Retention do?

A Head of Retention is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, oversee retention campaigns, and collaborate with marketing and product teams to enhance the customer experience and increase lifetime value.

What are the key skills and qualifications needed to thrive as a Head of Retention, and why are they important?

To thrive as a Head of Retention, you need strong analytical abilities, customer lifecycle management experience, and a proven track record in retention strategy, often supported by a relevant degree in marketing or business. Familiarity with customer relationship management (CRM) platforms, data analytics tools, and marketing automation systems is typically required. Exceptional leadership, communication, and problem-solving skills help drive cross-functional collaboration and inspire teams. These skills and qualities are crucial for developing effective retention initiatives, optimizing customer engagement, and ensuring long-term business growth.
More about Head Of Retention jobs

What cities are hiring for Head Of Retention jobs?

Cities with the most Head Of Retention job openings:

What are the most commonly searched types of Of Retention jobs?

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What states have the most Head Of Retention jobs?

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What job categories do people searching Head Of Retention jobs look for?

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Head Of Retention jobs near you
Infographic showing various Head Of Retention job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $96,611 per year, or $46.4 per hour.

Head of Engineering

Broccoli AI

San Francisco, CA • On-site

Full-time

Re-posted 17 days ago

Job description

About Broccoli
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
  • Hundreds of contractors rely on Broccoli every day.
  • We've grown to $15M+ ARR in under two years.
  • We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
  • We're backed by Khosla Ventures and Y Combinator.

We're still just getting started.
Head of Engineering @ Broccoli
We're looking for a Head of Engineering to build and lead a high-performing engineering org that can ship ambitious product outcomes with speed, quality, and accountability as we scale.
You'll own the health, output, and growth of the engineering team - making sure the right people are in the right roles, the management layer is strong, and recruiting, culture, and execution all reinforce each other.
This is not a "headcount first" role: you should be obsessed with motivating and getting maximum leverage out of the current team and be willing to make hard calls when needed.
You will also set the pace by example - willing to dive into the work, do what it takes during critical moments, and hold the bar high for yourself and the team.
What You'll Do
  • Build and lead a high-performing engineering organization that can ship ambitious product and infra work with speed, quality, and accountability
  • Partner closely with the CTO on technical strategy, architecture, and roadmap prioritization
  • Partner closely with the CEO & CTO to communicate company vision and strategy
  • Own engineering execution and deadlines
  • Build a culture where high performers are energized - people feel real ownership, are recognized and rewarded for impact, and are motivated to do the best work of their careers here
  • AI-first: You're bullish on AI and always looking for ways to push velocity through AI-assisted workflows
  • Own engineering recruiting end-to-end with the CTO and People team
  • Work "in the trenches" with the team: we're in the office 5 days a week

What You'll Bring
  • 8+ years of engineering experience
  • 3+ years of leadership experience with 15-40 member engineering teams
  • Experience building and scaling an engineering org
  • Strong people leadership skills: you've hired, leveled, developed, and retained high-performing engineers and managers
  • Clear and concise communication; you create alignment, set context, motivate teams, and make decisions in the face of ambiguity
  • Bonus: Head of engineering experience at Series A - Series C startup

Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.

Apply