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Head Of Collections Jobs in Boston, MA (NOW HIRING)

Nelib

Head of Library Experience

Boston, MA · On-site

$110 - $140/hr

... Head of Library Experience leading all facets of the library experience program including ... Collections and provides strategic and operational leadership of our scaffolded information ...

Bonhams

Cataloguer

Marlborough, MA · On-site

$20 - $27/hr

Liaison with Head of Department and senior staff to ensure prompt advice and service to our ... collections, packing and unpacking,framingand unframing, and lotting prior to the sales

Bonhams

Senior Specialist, American Art

Marlborough, MA · On-site

$85K - $115K/yr

Working within a national team and reporting to the Head of American Art, this role combines deep ... Conduct appraisals for private clients and institutional collections * Provide expert guidance on ...

Bonhams

Cataloguer

Marlborough, MA · On-site

$20 - $27/hr

Liaison with Head of Department and senior staff to ensure prompt advice and service to our ... collections, packing and unpacking,framingand unframing, and lotting prior to the sales

Tufts University

Digital Media Specialist

Medford, MA · On-site

$61K - $91K/yr

Tisch Library provides collections, expertise, and technology-rich environments to support the ... The Digital Media Specialist reports to the Head of the Digital Design Studio (DDS) and plays a ...

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All JobsHead Of Collections JobsHead Of Collections Jobs in Boston, MA

Head Of Collections information

See Boston, MA salary details

$61.9K

$109.9K

$178.2K

How much do head of collections jobs pay per year?

As of Aug 24, 2026, the average yearly pay for head of collections in Boston, MA is $109,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,900.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a head of collections do?

A Head of Collections is responsible for overseeing an organization's collections department, which manages the recovery of overdue accounts and debts. This role involves developing strategies to improve collection rates, ensuring compliance with legal and regulatory standards, and leading a team of collection agents. The Head of Collections also analyzes data to identify trends, sets targets, and collaborates with other departments to optimize processes. Strong leadership, analytical skills, and knowledge of relevant laws are essential for success in this position.

What are some common challenges faced by a head of collections, and how can they effectively address them?

As a Head of Collections, one of the most common challenges is balancing the need to recover outstanding debts while maintaining positive customer relationships. Additionally, managing a team with diverse skill levels and ensuring compliance with legal and ethical standards can be demanding. To address these challenges, effective communication, continuous training, and leveraging technology for data-driven decision-making are essential. Building strong collaboration with legal, finance, and customer service departments also helps streamline processes and achieve collection targets.

What are the key skills and qualifications needed to thrive as a head of collections, and why are they important?

To thrive as a Head of Collections, you need deep expertise in credit management, financial analysis, and debt recovery processes, often supported by a degree in finance, business, or a related field. Familiarity with collection management software, CRM systems, and relevant regulatory compliance certifications is typically required. Strong leadership, negotiation, and strategic communication skills are crucial for managing teams and client relationships effectively. These skills ensure efficient recovery of outstanding debts, regulatory compliance, and the financial stability of the organization.

What is the difference between Head Of Collections vs Collections Manager?

AspectHead Of CollectionsCollections Manager
ResponsibilitiesOversees entire collections department, develops strategies, manages senior staffManages day-to-day collection activities, supervises collection agents
Required CredentialsOften requires leadership experience, industry-specific knowledge, sometimes advanced degreesTypically requires experience in collections, relevant certifications, and team management skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team-focused, direct interaction with collection staff
Industry UsageCommon in financial institutions, large corporationsUsed across banks, credit companies, and debt recovery firms

The Head Of Collections is a senior leadership role focused on strategic oversight and department management, while the Collections Manager handles daily operations and team supervision. Both roles require industry-specific knowledge and experience, but the Head Of Collections operates at a higher strategic level.

What are the most commonly searched types of Of Collections jobs in Boston, MA?

The most popular types of Of Collections jobs in Boston, MA are:

What job categories do people searching Head Of Collections jobs in Boston, MA look for?

The top searched job categories for Head Of Collections jobs in Boston, MA are:

Head Of Collections jobs near you
Infographic showing various Head Of Collections job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 3% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $109,911 per year, or $52.8 per hour.

Head of Library Experience

Nelib

Boston, MA • On-site

$110 - $140/hr

Other

Posted 18 days ago

Job description

The Boston University Libraries seek a highly collaborative and effective leader to join the libraries as the Head of Library Experience leading all facets of the library experience program including information literacy, student engagement and reference services. A member of the Academic Engagement Leadership Team and BU Libraries’ Leadership Team, this role reports to the Associate University Librarian for Academic Engagement and Special Collections and provides strategic and operational leadership of our scaffolded information literacy program, learning-object development, campus partnerships across academic and student services informing library orientation programs, student engagement, inclusion initiatives, and community‑building. The incumbent leads program assessment and data‑informed continuous improvement to ensure equitable access to library experience programming, and measurable student success, demonstrably connecting library resources to student life and curricular goals.

The Head supervises and mentors the Library Experience Manager and the Library Experience Coordinator and serves as the liaison to the College of General Studies and Kilachand Honors College.

Strong candidates will bring expertise in information literacy that spans published sources, data and archives as appropriate for course contexts, an ability to translate institutional priorities into concrete and achievable goals and outcomes. The incumbent will be a highly collaborative leader who will deepen partnerships with academic departments, faculty, student success programs, and student services (e.g., Newbury Center, Howard Thurman Center for Common Ground, First‑Year Success, Wellbeing, tutoring centers) to co-create programming that integrates library resources into student success pathways. Preference will be given to candidates equipped to lead the creation, curation, and maintenance of scalable online learning objects, tutorials, course guides, videos, and modular teaching materials for integration into the Course Management System, LibGuides, and Teaching Objects repositories.

Preference will also be given to candidates demonstrating commitment to the profession through sustained and progressive scholarship, creative expression, and service at the state, regional, national, or international level.

Required Skills:
  • Master's degree in library and/or Information Science from an ALA-accredited program, or equivalent professional experience, plus advanced degree in subject specialty.
  • 5-8 years of experience.
  • Demonstrated leadership experience in academic library instruction, reference services, or student engagement.
  • Must have sufficient experience and expertise in library leadership, management, and the work of a team/unit/department to serve as a supervisor, advisor and mentor.
  • Strong record of program development, assessment, and cross-campus partnership building.
  • Experience with in-person and online instruction.
  • Competence with information technologies and demonstrated effectiveness in integrating technology with traditional services and resources, particularly instruction.
  • Excellent verbal and written communication skills, strong presentation, and customer service skills.
  • Excellent analytical and organizational skills.
  • Ability to work both independently and collaboratively as part of a team within a culturally diverse user community of faculty, students, staff, administrators, and the general public.
  • Capacity to thrive in a dynamic environment, respond effectively to shifting needs and priorities of library constituents, and afford a willingness to be flexible with liaison and selector assignments as appointed.
  • Flexible and forward-thinking approach to challenges and opportunities.
  • Demonstrable collaborative management style and commitment to exceptional user services.
  • Ability to cultivate an environment of trust, empathy, collaboration, and respect.
Preferred:
  • Advanced degree in a related field, or in curricular design.
  • Experience supervising librarians or professional staff.
  • Experience providing instructional services and outreach in an academic or research library environment.
  • Experience with curricular mapping and aligning instruction to general education competencies.
  • Familiarity with learning management systems and LibGuides.
  • Background in data literacy, digital literacies or pedagogy related to emerging technologies.
  • Grant‑writing or budget management experience.
  • Experience in a large research university environment.
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