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Head Of Client Experience Jobs (NOW HIRING)

Impact Clients

Head of Client Success and Operations

We're looking for a full-time Head of Fulfillment/Delivery to join our fast-growing team at Impact ... What's your experience with leading client success teams? * Share an example where you successfully ...

Impact Clients

Head of Client Success and Operations

We're looking for a full-time Head of Fulfillment/Delivery to join our fast-growing team at Impact ... What's your experience with leading client success teams? * Share an example where you successfully ...

Aprio

Manager, Client Experience

Atlanta, GA · On-site

Reporting to the Director of Client Experience, you'll help define the metrics and standards. You'll design and run our Voice of Client program, map and redesign the moments that matter most across ...

Foodhub

Director of Client Services

Philadelphia, PA · On-site

Head of Client Services - USA Location: Philadelphia, PA (Travel across the US as required) Reports ... Own the overall customer experience after implementation. * Develop strategies that improve ...

JAMS, Inc.

Manager, Client Experience

Manhattan, NY

A Brief OverviewResponsible for maintaining JAMS facilities of exceptional quality to enhance the client experience and meet the needs of internal and external clients while adhering to corporate ...

JAMS, Inc

Manager, Client Experience

Manhattan, NY · On-site

$100 - $125/hr

A Brief OverviewResponsible for maintaining JAMS facilities of exceptional quality to enhance the client experience and meet the needs of internal and external clients while adhering to corporate ...

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Head Of Client Experience information

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$22K

$96.6K

$221K

How much do head of client experience jobs pay per year?

As of Sep 9, 2026, the average yearly pay for head of client experience in the United States is $96,611.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $125,500.00 per year, depending on experience, location, and employer.

What is the difference between Head Of Client Experience vs Client Services Manager?

AspectHead Of Client ExperienceClient Services Manager
ResponsibilitiesOversees overall client experience strategy, improves client satisfaction, and aligns client experience with company goalsManages daily client accounts, resolves issues, and ensures service delivery meets client expectations
Required SkillsStrategic planning, leadership, customer experience expertiseCustomer service, communication, problem-solving
Work EnvironmentSenior leadership, cross-department collaborationClient-facing, operational team
Common UsageIn strategic roles focusing on experience enhancementIn operational roles focusing on service delivery

The Head Of Client Experience focuses on developing and implementing strategies to improve overall client satisfaction and loyalty, often at a senior level. In contrast, the Client Services Manager handles day-to-day client interactions and service delivery. Both roles require strong communication skills, but the Head Of Client Experience has a broader, strategic scope, while the Client Services Manager is more operational.

How do you become a head of client experience?

To become a head of client experience, candidates typically need extensive experience in customer service, client management, or related roles, along with strong leadership and communication skills. A background in business, marketing, or a related field is common, and many professionals pursue certifications in customer experience or management to enhance their qualifications.

What does a head of client experience do?

A head of client experience oversees strategies to improve customer satisfaction, loyalty, and engagement. They analyze client feedback, coordinate with teams to enhance service delivery, and implement initiatives to strengthen client relationships, often using customer relationship management (CRM) tools. This role requires strong leadership, communication skills, and a focus on delivering a positive client journey.
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Head Of Client Experience jobs near you
Infographic showing various Head Of Client Experience job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $96,611 per year, or $46.4 per hour.

Head of Client Partnerships - Costco

City Of Industry, CA • On-site

SIRIO NUTRITION CO LTD
See more jobs at SIRIO NUTRITION CO LTDexternal

Full-time

Re-posted 2 days ago

Job description

GENERAL DESCRIPTION

The Vice President of Retail Salesto lead and expand our retail channel partnerships, with a primary focus onCostco. This executive will be responsible for driving revenue growth, deepening vendor relationships, and positioning our nutraceutical manufacturing capabilities as a preferred solution for high-volume retail distribution.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential job functions. Essential job functions and duties include, but are not limited to:

  • Costco Account Leadership
    • Serve as the executive point of contact for Costco, managing all aspects of the relationship including product placement, pricing strategy, promotional planning, and supply chain coordination.
    • Develop and execute account-specific strategies to grow sales volume and expand product offerings within Costco's ecosystem.
  • Retail Expansion Strategy
    • Identify and pursue opportunities to enter and scale within other big-box retailers (e.g., Walmart, Sam's Club, Target).
    • Build and lead a retail sales team focused on strategic account development and execution.
  • Vendor & Partner Relationship Management
    • Cultivate strong relationships with retail buyers, category managers, and supply chain teams.
    • Negotiate contracts, pricing, and promotional terms to maximize profitability and long-term partnerships.
  • Sales & Revenue Growth
    • Own the retail sales P&L, setting aggressive but achievable revenue targets.
    • Analyze market trends, consumer behavior, and competitive landscape to inform product positioning and sales strategy.
  • Cross-Functional Leadership
    • Collaborate with product development, marketing, operations, and regulatory teams to ensure retail readiness and compliance.
    • Provide leadership and mentorship to the sales organization, fostering a high-performance culture.
  • Travel: Travel as necessary for client meetings, trade shows, and team coordination.

QUALIFICATIONS:

  • 10+ years of progressive sales leadership experience in thenutraceutical,CPG, orcontract manufacturingspace.
  • Proven success managing and growing accounts withCostcoor similar big-box retailers.
  • Deep understanding of retail sales cycles, vendor negotiations, and merchandising strategies.
  • Strong analytical, strategic thinking, and communication skills.
  • Ability to travel as needed to meet with retail partners and attend industry events.

Note: The Company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior management, at any time during the employee's employment term, at the sole discretion of management.

Siro Pharma is an employer committed to inclusion and diversity. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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