Head Community Relations Jobs (NOW HIRING)

About the team
Turo's Government Relations team works to create the policy conditions that allow peer-to-peer car sharing to thrive and our community is at the heart of how we do it. We believe that real stories from real people move lawmakers more than anything else. The Grassroots & Community Relations Manager will help bring those stories to life, help build relationships in the communities where Turo operates, and activate Turo's community of hosts and guests as advocates for peer-to-peer car sharing policy across the country. This role sits at the intersection of grassroots advocacy, community partnership, and policy communications - and it requires someone who is equally comfortable executing a digital advocacy campaign and building a relationship with a local community organization. You are a strong writer who can translate complex policy issues into clear, human language. You have good instincts, sound judgment, and the ability to move fast without cutting corners. You are quick-witted, intellectually curious, and down to earth. To succeed in this role, you are willing to try new things and can manage numerous projects with tight deadlines. Things happen quickly at Turo, and to do great work, you need to be an enthusiastic team player who can work cross-functionally to deliver results.
What you will do

• Drive national grassroots advocacy campaigns: Partner with the head of grassroots and community to develop and execute digital and in-person grassroots campaigns that activate and educate Turo community members regarding peer-to-peer car sharing policy initiatives that will impact them.

• Build and activate Turo's advocate network: Identify, recruit, and develop Turo hosts and guests to engage with policymakers as constituent advocates - gathering their stories and deploying them at the right moments in legislative campaigns on the state and federal level.

• Develop and manage community partnerships: Identify and build relationships with community organizations, civic groups, and local stakeholders in key markets to establish Turo as a trusted civic actor.

• Plan and execute community events: Organize virtual and in-person events with Turo hosts, guests, and community partners to build an engaged network of advocates and strengthen Turo's presence in key markets.

• Create compelling content: Contribute to Turo's grassroots website and program - amplifying advocate stories, campaign copy, newsletters, and educational materials that make complex policy issues accessible to non-expert audiences.

• Support policy communications: Collaborate closely with the Policy Communications Manager on content development, narrative opportunities, and messaging consistency across GR communications efforts.

• Represent Turo externally: Identify and attend community events, legislative hearings, and stakeholder meetings as needed, serving as a credible, authentic ambassador for Turo and its community.

• Collaborate cross-functionally: Work closely with communications, marketing, legal, and the broader GR team to ensure alignment on campaigns, community-facing content, and market-level strategy.

• Keep the programs running: Handle the operational backbone of the grassroots and community relations programs - processing vendor invoices and payments, coordinating contracts with legal and finance, managing event logistics and budget tracking, and providing general administrative support that keeps the work moving.

Your profile

• Advocacy or campaign experience: Advocacy or campaign experience: 3 or more years in grassroots advocacy, community organizing, campaign field operations, community relations, public affairs, or a closely related field - with interest in candidates who have worked in or alongside nonprofit, political campaign, advocacy, or in technology companies.

• Strong writer: Able to translate complex policy issues into clear, compelling language for non-expert audiences. Experience writing for advocacy campaigns, community programs, or policy communications is a plus.

• Sound political judgment: Understands the Government Relations context of community work - knows when a partnership advances a policy goal, when a story helps or hurts a campaign, and how to navigate stakeholder relationships with tact and professionalism.

• Executes with ownership: Takes a brief and runs with it. Comfortable operating in a fast-moving environment where priorities shift and campaigns launch quickly - able to deliver with limited oversight and hold themselves accountable to outcomes.

• Relationship builder: Adept at building trust across diverse communities, stakeholder groups, and internal teams, equally comfortable with a Turo host, a community partner, and a legislative staffer.

• Moves fast with quality: Able to juggle multiple campaigns, relationships, and deadlines simultaneously without losing quality or judgment.

• Pushes toward full potential: Intrinsically motivated and always looking to grow. Seeks experiences that stretch them, pursues perspectives that build skills others can rely on, including comfort experimenting with AI tools to work smarter and move faster.

• Willing to travel: Available to travel as needed to support market-level grassroots and community work as the program expands nationally.

Bonus if you have

• Familiarity with digital advocacy platforms (e.g. Speak4, Phone2Action, Quorum) is a plus. Must be comfortable using AI to execute campaigns as appropriate.

For this role, the target base salary range in San Francisco is $121,000K - $151,000K annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule - Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.
Turo Recruiting Scam Alert:
We've learned that there are scammers targeting job candidates by impersonating Turo and its employees. We ask candidates to be careful of fraudulent job postings or suspicious recruiting activity during their job search, especially if they're contacted through unofficial channels (such as Instagram, Telegram, MS Teams, etc.). In general, Turo interacts with candidates through our Careers page and via turo.com email addresses, and we don't ask candidates for sensitive financial or personal info or request money as part of the hiring process (so an application fee or equipment costs). If candidates are not sure whether they're dealing with an impersonator, they can contact Turo's Recruiting Team at recruit@turo.com. Candidates can also report suspicious activity to the FTC or other appropriate authorities.
Turo AI Policy:
Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.
Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees
• Employer-paid medical, dental, and vision insurance (Country specific)
• Retirement employer match
• Learning & Development stipend to invest in your professional development
• Turo host matching program
• Turo travel credit
• Cell phone and internet stipend
• Paid time off to relax and recharge
• Paid holidays, volunteer time off, and parental leave
• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.
Aside from an award winning work environment and the opportunity to be part of the world's largest car sharing marketplace, we are also growing the team quickly - join us! Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.
About Turo
Turo is the world's largest car sharing marketplace where you can book the perfect car for wherever you're going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.
Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.
Read more about the Turo culture according to Turo CEO, Andre Haddad.
Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.
Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.