Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...
Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...
WI · On-site
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
WI · On-site
The Customer Success Manager will be responsible for listening to customers' challenges, analyzing data, and providing strategic solutions and excellent customer service on a daily basis. As a ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior ...
Radar Customer Success Manager / Enterprise Customer Success Manager Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and ...
New
Radar Customer Success Manager / Enterprise Customer Success Manager Radar is the global leader in geolocation, with geofencing SDKs, maps APIs, and AI-enabled solutions for marketing, fraud, and ...
New
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
Customer Success Manager We are seeking an experienced and dynamic individual to join our team as a Customer Success Manager. An ideal candidate will have 3+ years of experience in customer success ...
Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...
Customer Success Manager The Customer Success Manager works to ensure the success of our portfolio of clients. CSM will accomplish this by intimately knowing Aux Mode's clients and services and ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
Customer Success Manager (Hybrid - Tampa, FL | WFH - Select States) Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas ...
Customer Success Manager
San Mateo, CA · On-site
Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...
Customer Success Manager
San Mateo, CA · On-site
Revvo Careers Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success manager, you'll play a pivotal role in ensuring that our customers are getting ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.
Customer Success Manager Candidates must be legally authorized to work in the United States and reside in one of the following states: Florida, Texas, Arizona, Tennessee, North Carolina, or Georgia.
Customer Success Manager
Austin, TX · On-site
Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...
Customer Success Manager
Austin, TX · On-site
Customer Success Manager Customer Success Austin, Texas, Austin Description DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...
Customer Success Manager As a Customer Success Manager (CSM), you'll be the voice of our customers, working closely with both new and potential clients to understand their scientific needs. You'll ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager
$120K - $155K/yr
Customer Success Manager This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in United ...
Customer Success Manager
$120K - $155K/yr
Customer Success Manager This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in United ...
Customer Success Manager
San Francisco, CA · On-site
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) -- field-based, with regular travel across the assigned territory Department:
Customer Success Manager
San Francisco, CA · On-site
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) -- field-based, with regular travel across the assigned territory Department:
Customer Success Manager
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) - field-based, with regular travel across the assigned territory Department:
Customer Success Manager
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) - field-based, with regular travel across the assigned territory Department:
Hcm Customer Success Manager information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
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Job description
This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of the way—before, during, and after our events. Your role will be to ensure every attendee gets the most out of their experience, from selecting the right event package to maximizing their post-event access to content.
About the Role: We are seeking a proactive and results-driven Customer Success Manager who excels at nurturing customer relationships, driving revenue growth, and supporting sales operations. In addition to managing customer success, this role will involve lead generation, database management, Salesforce expertise, and identifying partnership opportunities to contribute to the company's overall growth strategy.
Key Responsibilities:
- Customer Success Management: Act as the main point of contact for assigned customers, ensuring their needs are met and delivering a world-class customer experience. Build and maintain long-term relationships to promote customer retention and satisfaction. Identify opportunities for upselling, cross-selling, and product/service enhancements based on customer feedback. Analyze customer data and provide insights to improve customer engagement and usage.
- Lead Generation: Proactively identify and generate qualified leads through targeted research, campaigns, and outreach initiatives. Collaborate with the marketing team to develop lead generation strategies aligned with business goals. Track and report on lead generation metrics, ensuring a steady pipeline of prospective customers.
- Database Management: Maintain and clean customer and prospect data within Salesforce to ensure data accuracy and reliability. Regularly update records, remove duplicates, and ensure compliance with data privacy regulations. Develop and implement processes to improve the overall efficiency of database usage.
- Salesforce Expertise: Serve as the in-house Salesforce expert, managing dashboards, workflows, and custom reporting. Train team members on best practices and optimize the Salesforce platform to meet organizational needs. Troubleshoot and resolve issues related to Salesforce functionality.
- Partnership Development: Identify and evaluate potential partnership opportunities that align with the company's strategic goals. Develop strong relationships with key stakeholders at partner organizations to maximize mutual value. Work cross-functionally with sales, marketing, and leadership teams to implement partnership strategies.
Requirements:
- Experience: 3+ years in customer success, sales operations, or a related role, preferably in [industry].
- Skills: Proven ability to generate and qualify leads. Proficient in Salesforce CRM, including data management, reporting, and customization. Strong organizational skills and attention to detail in maintaining databases. Exceptional interpersonal and communication skills, with a talent for building relationships.
- Knowledge: Understanding of sales processes, CRM best practices, and partnership development strategies.
- Education: Bachelor's degree in business, marketing, or a related field (or equivalent experience).
- Preferred Qualifications: Experience with marketing automation tools or email campaigns. Background in identifying and negotiating partnership opportunities. Familiarity with data privacy regulations (e.g., GDPR, CCPA).