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Hardware Software Support Jobs (NOW HIRING)

Symbotic

Software Support Engineer

Wilmington, MA

In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC ... Support incident response activities, including triage, escalation coordination, issue mitigation ...

Symbotic

Software Support Engineer

Andover, MA · On-site

In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC ... Support incident response activities, including triage, escalation coordination, issue mitigation ...

Enovation Controls

Software Support Engineer

Tulsa, OK · On-site

Ensure that customers are successful using Enovation Controls software and hardware platforms by providing an excellent level of customer support and developing instructional content as well as ...

ASM

Supervisor Engineer, Software Support

Phoenix, AZ · On-site

The hardware includes robotics, gas valves, temperature controllers and other hardware. As a Supervisor Engineer, Software Support , you will make an impact by investigating, recreating, and ...

Symbotic

Software Support Engineer

Wilmington, MA · On-site

In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC ... Support incident response activities, including triage, escalation coordination, issue mitigation ...

LD power automation

Hardware Developer

Wilmington, CA · On-site

$90K - $120K/yr

Support embedded development by defining hardware-software interfaces, pin mappings, and electrical constraints. * Validate microcontroller performance, timing, and peripheral behavior under real ...

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Hardware Software Support information

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How much do hardware software support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for hardware software support in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Hardware Software Support vs Network Technician?

AspectHardware Software SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, client sites, support centersData centers, server rooms, network setups
Industry UsageIT support, customer service rolesNetworking, telecommunications, IT infrastructure

Hardware Software Support primarily focuses on troubleshooting and maintaining individual hardware and software issues for users, often in support or help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, Hardware Software Support emphasizes end-user support, whereas Network Technicians focus on network systems and connectivity.

What is hardware software support?

Hardware software support involves assisting users with troubleshooting, maintaining, and repairing computer hardware components and software applications. Support specialists often diagnose issues, install updates, and ensure systems run efficiently, typically using diagnostic tools and technical knowledge. This role requires good problem-solving skills and familiarity with operating systems and hardware components.

What cities are hiring for Hardware Software Support jobs?

Cities with the most Hardware Software Support job openings:

What states have the most Hardware Software Support jobs?

States with the most job openings for Hardware Software Support jobs include:

What are popular job titles related to Hardware Software Support jobs?

For Hardware Software Support jobs, the most frequently searched job titles are:

Infographic showing various Hardware Software Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

Hardware and Software Support Engineer

Middleton, WI • On-site

TrafficCast
51 - 200 employees
Learn more about TrafficCastexternal

$40K - $50K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Company Description
Location: Madison, WI (LOCAL CANDIDATES ONLY)
Job Type: Full Time or Consultant to Full Time
Salary: $40k - $50k + Stock Options (depending on skillset)
Company Description
TrafficCast International, Inc. (http://www.trafficcast.com) is a leading company in digital traffic information and service provision.
Based in Madison, WI, with satellite offices in Chicago, Atlanta, Wilmington DE, Irvine CA, and Shanghai, China, TrafficCast provides innovative technology and sophisticated data modeling to provide real-time and predictive traffic information that enhances and enables high performing location based services and dynamic navigation services to TTWN, Sirius XM Satellite Radio, and TV stations. Now covering over 880,000 miles of roadway, Dynaflow™ provides real time and predictive road information derived from GPS tracking data, public sensors and reports of accidents, road works and weather. For the more granular data required by public agencies for planning and operations, TrafficCast developed BlueTOAD™, an advanced wireless device that directly computes travel times and vehicle behaviors from the detection of Bluetooth signals emanating from passing vehicles.
Job Description
Position
Support Engineer
Job Description:
We are looking for a support engineer responsible for supporting, installing, configuring, and training of our BlueTOAD hardware and software products.
You will be working alongside a small team of other support engineers and developers working on different aspects of the infrastructure. A commitment to collaborative problem solving, good communication, and the creation of quality deliverables, and world-class customer support is essential.
Skills / Responsibilities
  • Ensure the performance, quality, and responsiveness of products,
  • Assist on-site technician with general support for BlueTOAD products via telephone, email or WebEx Meeting or On-Site.
  • Help develop and maintain documentation in process and operational areas of the products
  • Remotely assist BlueARGUS users with support to general usage of BlueARGUS via telephone, email, WebEx or On-Site.
    • Adding, editing and manipulating sensor pairs, devices and routes
    • Reporting functionality support
  • Gather requirements around functionality and translate those requirements into elegant functional solutions.
  • Configuration of Debian based SAS to interact with clients' email server, network time protocol server and proxy server.
    • Assist client with troubleshooting networking issues which may reside on their network.
    • Monitoring of these devices and services to ensure optimal up-time and reliability.
    • Working closely with clients' IT department while maintaining a relationship and open line of communication to ensure fast resolution of any future issues.
  • Keep up to date on the latest industry trends in mobile technologies,
  • Ability to work in a fast-paced, high-effort, dynamic work environment,
  • Fast learner of new and emerging technologies.

Qualifications
  • Minimum 3-years' experience in hardware and software support,
  • Preferred Bachelor's Degree in Computer Science or related field,
  • Experience with networking technologies both hardware and software
  • Familiarity with Git, GitHub, Jira, and Agile development methodologies,
  • Familiarity with continuous integration,
  • Self-motivated with the ability to focus on product delivery,
  • Strong analytical, troubleshooting/problem solving skills,
  • Well organized and ability to document processes.

Additional Information
Competitive compensation and benefits commensurate with experience. Benefits for full-time employees include participation in the Company's retirement plan, bonus, medical, dental, life insurance, LTD/STD, paid vacations/sick day/holidays, and advancement opportunities.
Contact Information and Application Deadline
Please send your resume, including salary history and expectations
TrafficCast International is an equal opportunity employer.

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