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Hardware Software Support Jobs (NOW HIRING)

ASM

Supervisor Engineer, Software Support

Phoenix, AZ · On-site

The hardware includes robotics, gas valves, temperature controllers and other hardware. As a Supervisor Engineer, Software Support , you will make an impact by investigating, recreating, and ...

RXinsider LTD.

Software Support Analyst

Houston, TX · On-site

Diagnose, troubleshoot, and resolve software, hardware, and integration issues in a timely and professional manner * Maintain and support client/server environments, including desktop hardware ...

RXinsider LTD.

Diagnose, troubleshoot, and resolve software, hardware, and integration issues in a timely and professional manner * Maintain and support client/server environments, including desktop hardware ...

World Courier

WI · On-site

## Feedyard Software SupportApplylocations: Remote, Texas: Remote, NE: Remote, Kansastime type: Full ... This will include hardware specifications and coordination which are handed off to the Field ...

Symbotic Inc.

Software Support Engineer

Andover, MA · On-site

In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC ... Support incident response activities, including triage, escalation coordination, issue mitigation ...

Symbotic

Software Support Engineer

Andover, MA · On-site

In close partnership with Software, Hardware, and System Performance Engineering teams, the NOC ... Support incident response activities, including triage, escalation coordination, issue mitigation ...

Cencora

Feedyard Software Support

This will include hardware specifications and coordination which are handed off to the Field ... Installs specified software packages including operating systems, database engines and word ...

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Hardware Software Support information

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How much do hardware software support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for hardware software support in the United States is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Hardware Software Support vs Network Technician?

AspectHardware Software SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, client sites, support centersData centers, server rooms, network setups
Industry UsageIT support, customer service rolesNetworking, telecommunications, IT infrastructure

Hardware Software Support primarily focuses on troubleshooting and maintaining individual hardware and software issues for users, often in support or help desk settings. Network Technicians specialize in configuring, installing, and maintaining network infrastructure. While both roles require technical certifications and work in IT environments, Hardware Software Support emphasizes end-user support, whereas Network Technicians focus on network systems and connectivity.

What is hardware software support?

Hardware software support involves assisting users with troubleshooting, maintaining, and repairing computer hardware components and software applications. Support specialists often diagnose issues, install updates, and ensure systems run efficiently, typically using diagnostic tools and technical knowledge. This role requires good problem-solving skills and familiarity with operating systems and hardware components.

What cities are hiring for Hardware Software Support jobs?

Cities with the most Hardware Software Support job openings:

What states have the most Hardware Software Support jobs?

States with the most job openings for Hardware Software Support jobs include:

What are popular job titles related to Hardware Software Support jobs?

For Hardware Software Support jobs, the most frequently searched job titles are:

Infographic showing various Hardware Software Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,713 per year, or $22.9 per hour.

Supervisor Engineer, Software Support

Phoenix, AZ • On-site

ASM
Medical Equipment and Supplies Manufacturing • 11 - 50 employees
Learn more about ASMexternal

Full-time

Re-posted 21 days ago

Job description

Supervisor Engineer (team lead), Software Support
At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware.The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Supervisor Engineer, Software Support, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

  • Oversee the day-to-day operations of the support team, including task assignment, workload distribution, and monitoring punctuality and backlog management.
  • Act as the final point of contact for complex or high-priority customer escalations, ensuring timely and effective resolution.
  • Provide coaching and professional development for staff, identifying training needs and creating individualized development plans.
  • Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
  • Guide your team members to create bug reports for the developer to use when fixing the bug. 
  • Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
  • Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 

Minimum Qualifications 

  • BS+ 8 years or MS+ 4 yearsin Computer Science, Computer Engineering, or a related field. 
  • Proven ability to motivate, inspire, and foster a collaborative team culture.
  • Strong troubleshooting skills in hardware and software, with familiarity data structure, networking, algorithm and modern operating systems (Windows).
  • Software development or test (QA) experience. 
  • Ability to travel 10-25% domestic and international.

Preferred Qualifications 

  • Preferred expertise in C++, C#, Python, Gitlab\Github.  
  • Experience with semiconductor equipment preferred 
  • Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

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