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Hard Rock Digital Jobs (NOW HIRING)

Hard Rock Digital

VIP Account Manager

Tallahassee, FL · On-site

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and ...

Hard Rock Digital

Analyst - AML

Hollywood, FL · On-site

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates with passion for learning, operating ...

New

Hard Rock Digital

Associate - Verifications

Hollywood, FL · On-site

$14.50 - $19.25/hr

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and ...

Hard Rock Digital

Analyst - Fraud

Atlantic City, NJ · On-site

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and ...

Hard Rock Digital

LMS Administrator

Hollywood, FL · On-site

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and ...

Hard Rock Digital

Analyst - Payments

Hollywood, FL · On-site

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and ...

New

Hard Rock Digital

Senior Analyst - Fraud

Atlantic City, NJ · On-site

$92K - $120K/yr

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and ...

Hard Rock Digital

VIP Associate

Hollywood, FL · On-site

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and ...

Seminolehardrock

HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the ...

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Hard Rock Digital information

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How much do hard rock digital jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for hard rock digital in the United States is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

Does Hard Rock Digital pay well?

Hard Rock Digital offers competitive compensation for roles within the digital and gaming sectors, often aligned with industry standards. Salaries can vary based on position, experience, and location, with entry-level roles typically starting at industry-average wages and higher-level positions offering increased pay. Benefits and bonuses may also be part of the compensation package for qualified employees.

Is Hard Rock Digital legit?

Hard Rock Digital is a division of Hard Rock International involved in digital gaming and online betting. As a company, it operates under regulatory licenses and industry standards, making it a legitimate entity in the gaming and entertainment sector. Job seekers should verify specific roles and employment details directly with the company or official sources.

Does Hard Rock have remote jobs?

Hard Rock Digital offers some remote job opportunities, particularly in roles related to digital marketing, IT, and customer support. However, the availability of remote positions varies by role and location, and many positions may require on-site presence or hybrid arrangements. Job seekers should check the company's careers page for current remote openings and specific requirements.

What is a Hard Rock Digital job?

A Hard Rock Digital job refers to a role within Hard Rock Digital, the online and interactive gaming division of Hard Rock International. These jobs can include positions in software development, product management, marketing, customer support, and compliance for online sports betting and casino gaming. Employees work to create and manage digital gaming experiences while ensuring regulatory compliance and player engagement. The company blends technology, entertainment, and gaming expertise to deliver high-quality digital gaming solutions.

What does a typical workday look like for someone working at Hard Rock Digital?

A typical day at Hard Rock Digital involves collaborating with cross-functional teams—including software developers, designers, data analysts, and marketing professionals—to deliver engaging online gaming experiences. You may analyze user data, participate in product strategy meetings, test new features, and ensure compliance with relevant gaming regulations. The environment is dynamic and fast-paced, with a focus on continuous improvement and creative problem-solving. Employees often have opportunities to contribute ideas, take on leadership roles in projects, and grow their careers within the digital entertainment industry.

What does hard rock digital do?

Hard Rock Digital is a division that manages online gaming and sports betting platforms for the Hard Rock brand. Employees in this role typically work on digital product development, platform management, and ensuring compliance with gaming regulations using skills in technology and data analysis.

What are the key skills and qualifications needed to thrive in the Hard Rock Digital position, and why are they important?

To thrive at Hard Rock Digital, you need expertise in digital product development, data analytics, and familiarity with online gaming or sports betting platforms, often supported by a degree in computer science, marketing, or a related field. Proficiency with tools such as SQL databases, user experience design systems, analytics platforms, and industry-standard compliance protocols is typically required. Strong collaboration, problem-solving, and communication skills make candidates stand out in this dynamic environment. These competencies ensure innovative digital experiences, regulatory compliance, and effective teamwork in the fast-paced digital entertainment sector.

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Hard Rock Digital jobs near you
Infographic showing various Hard Rock Digital job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,881 per year, or $23 per hour.

VIP Account Manager

Hard Rock Digital

Tallahassee, FL • On-site

Full-time

PTO

Posted 11 days ago

Job description

What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
Hard Rock Digital is looking for a self-motivated VIP Account Manager with excellent communication skills to retain and monetize our top social gaming VIP players. The VIP Account Manager responsibility is to increase player lifetime values through a combination of proactive & reactive outbound communication and activities, with ensuring a personal, engaging and rewarding experience for hosted VIPs.
Your day-to-day responsibilities will include:
  • Daily analysis of assigned VIP data and proper follow up of data driven action items coming from that analysis.
  • Create timely and accurate reporting on performance of VIP promotions
  • Properly identify fluctuation in player behavior and act accordingly (reactivate, personal approach, up-sell, give bonus/freebies etc)
  • Putting together creative personalized campaigns for players
  • Create and oversee marketing and player management strategies for VIPs.
  • Collaborate with CRM team(s) efforts to maximize impact for VIPs
  • Create and execute live events & gift operations for VIPs
  • Collect VIP feedback and escalate to responsible team(s) for resolution
  • Answer VIP queries and ensure a fast and satisfactory resolution
  • Coordinate with other Hard Rock player development, marketing & VIP teams to identify and approach potential social gaming VIPs and to maximize value online and offline from shared VIP players

What are we looking for?
The ideal candidate will have:
  • 5+ years in Customer Support
  • Mobile Gaming or Social Casino Customer Support or VIP experience preferred.
  • Face-to-face customer support a plus
  • Proficiency in English
  • Proven analytical skills and prior experience working with reports to make data-based decisions on time allocation
  • Understanding of monetization strategies & loyalty programs
  • Ability to remain highly organized and act as a project manager for logistics involved in the VIP program
  • An interest in an experience playing social & mobile gaming products
  • Willingness to occasionally work nights or weekends based on play habits of covered players
  • Excellent interpersonal skills
  • Excellent written communication skills

What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
  • Competitive pay and benefits
  • Flexible vacation allowance
  • Startup culture backed by a secure, global brand

Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Apply