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Harborstone Credit Jobs (NOW HIRING)

Member Service Representative

Tacoma, WA · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including: * Competitive pay: $20-$30/hour DOE * Medical ...

Member Service Representative

Tacoma, WA · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including: * Competitive pay: $20-$30/hour DOE * Medical ...

Member Service Representative

Tacoma, WA · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including: * Competitive pay: $20-$30/hour DOE * Medical ...

Harborstone Credit information

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$12

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$25

How much do harborstone credit jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for harborstone credit in the United States is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $22.36 per hour, depending on experience, location, and employer.

What is Harborstone Credit?

Harborstone Credit typically refers to Harborstone Credit Union, a member-owned financial cooperative based in Washington State. It offers a range of financial services, including savings and checking accounts, loans, mortgages, and credit cards to individuals and businesses. As a credit union, Harborstone is focused on serving its members by providing lower fees, competitive rates, and personalized service. Membership is generally open to people who live, work, worship, or go to school in certain areas, as well as their family members.

What are the key skills and qualifications needed to thrive as a credit analyst at Harborstone Credit?

To thrive as a Credit Analyst, you need a solid understanding of financial statements, credit risk assessment, and lending principles, typically supported by a degree in finance, accounting, or a related field. Familiarity with credit analysis software, financial modeling tools, and knowledge of regulatory compliance standards is essential. Strong analytical thinking, attention to detail, and effective communication skills help you interpret data and present findings to stakeholders. These skills are critical for making sound lending decisions that protect the institution from risk while supporting responsible growth.

What are some common challenges faced by employees working at credit unions like Harborstone Credit, and how can they be overcome?

Employees at credit unions such as Harborstone Credit often face the challenge of balancing personalized member service with regulatory compliance and sales goals. Navigating complex financial regulations while maintaining a member-focused approach can be demanding, especially during busy periods. To overcome these challenges, it's important to stay up-to-date with training, communicate openly with team members, and utilize available resources for support. Team collaboration and ongoing professional development are key to ensuring both member satisfaction and regulatory adherence.

What is the difference between Harborstone Credit vs Harborstone Credit?

AspectHarborstone Credit

Since the comparison is between the same job title, there is no difference in roles, credentials, or work environment. Both refer to the same organization and position, focusing on providing financial services within a credit union setting. If comparing to similar roles like bank tellers or loan officers, differences would include specific certifications or work environments, but for Harborstone Credit, the role remains consistent.

More about Harborstone Credit jobs
Infographic showing various Harborstone Credit job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $42,501 per year, or $20.4 per hour.

Member Service Representative

Harborstone Credit Union

Tacoma, WA • On-site

$20 - $30/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

Ready for the Next Step in Your Financial Services Career?
Bring your banking, cash handling or customer service experience to Harborstone Credit Union and discover why our employees consistently recognize us as one of Washington's Best Workplaces.
The Member Service Representative is a front-line banking professional who serves as a trusted resource for Harborstone members. This role combines member service, account management, teller transactions, financial education, and product referrals to help individuals and businesses achieve their financial goals.
This is a float Member Services Representative position that will service Central and South District Branches as needed.
Why Harborstone?
At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including:
  • Competitive pay: $20-$30/hour DOE
  • Medical, dental, and vision insurance for employees
  • Employer contribution toward dependent medical premiums
  • Flexible Spending Accounts (FSA), including dependent care/childcare FSA
  • Health Savings Account (HSA) with employer contributions
  • 401(k) retirement plan with employer matching contributions
  • Generous paid vacation and sick leave
  • Paid holidays and a personal day
  • Professional development and career growth opportunities
  • Employee appreciation events and team-building activities
  • Discounted loan rates and other employee financial benefits
  • Wellness programs and resources
A collaborative, supportive culture that values work-life balance and employee well-being
FLSA: NON-EXEMPT
What You'll Do
  • Deliver exceptional service and create positive member experiences.
  • Open new accounts and assist with account maintenance.
  • Answer member questions in person, by phone, and through email.
  • Process transactions accurately, including deposits, withdrawals, loan payments, and transfers.
  • Educate members on products, services, digital banking tools, and self-service options.
  • Identify opportunities to recommend solutions that fit members' financial needs.
  • Resolve member concerns and problems quickly and professionally.
  • Maintain accurate records and adhere to all compliance and confidentiality requirements.
  • Support branch operations and contribute to overall branch success.
What Success Looks Like
Successful candidates:
  • Build trusted relationships with members.
  • Help members improve their financial well-being.
  • Promote products and services that benefit members and support branch growth.
  • Consistently demonstrate Harborstone's values of Commitment, Dependability, and Kindness.
  • Contribute to a collaborative, team-focused environment.
Ideal Background
  • High school diploma or equivalent.
  • At least 1 year of customer service, retail, banking, or financial services experience.
  • Strong communication and problem-solving skills.
  • Attention to detail and accuracy when handling transactions.
  • Comfort using Microsoft Office and financial systems.
  • Ability to adapt, collaborate, and provide excellent service in a fast-paced environment.
Physical Considerations:
  • Must be able to effectively read, write, and listen as well as communicate verbally, electronically and in written form with employees, members, board members, vendors, and the general public as required.
  • May be asked to handle, move, and/or carry large boxes of supplies weighing up to 25 pounds.
  • May require stooping, bending, squatting, and reaching for limited periods of time.
  • May require sitting and standing for long periods of time.

If this sounds like the perfect job for you, we encourage you to apply today!