Monday - Friday / 6am start
Dispatch Supervisor Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 110 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we are a legacy. We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?
The Dispatcher's role is to provide the highest level of front-line customer service to Oak Harbor Freight Lines internal and external customers. Provide trouble tracking, order and problem resolution to our customers.
Essential Duties and Responsibilities: - Answer internal and external calls in a professional and courteous manner.
- Trace freight and use troubleshooting skills to track down location of freight that is lost, late, misdirected, etc.
- Complete dispatch pick-up calls communicating directly with customers to schedule and arrange for freight arrival according to customer requirements.
- Communicate with OHFL operations and Driver's to move freight and troubleshoot freight delays or exceptions.
- Using OHFL systems to enter data and track Drivers and shipments and use information to answer questions and resolve problems as they arise.
- General office duties as assigned.
Experience, Skills and Qualifications: - 1-2 years of experience in a Dispatch role.
- Ability to work with challenging or difficult situations and resolve issues successfully.
- Excellent communication skills, both written and oral.
- Strong PC proficiency and experience using MS Office products. AS400 experience preferred but not required.
- Strong attention to detail and demonstrated ability to organize multiple priorities and projects simultaneously
- H.S. diploma or GED/equivalent.
Benefits:- Medical, dental, vision - You choose which plan suits you and our family.
- Single person pays 0% up to 2% of gross income.
- Entire family pays 0% up to 4% of gross income.
- 401K - 100% match up to 5% of Employees Contribution.
- Holiday pay after your 90 days.
Cell phone stipend.Company Paid Life Insurance.
http://www.oakharborbenefits.com/full-time-regular-employees.html
Oak Harbor Freight Lines is an Equal Opportunity Employer