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Happyfox Jobs (NOW HIRING)

MetroSys

Desktop Support Technician

Dublin, GA · On-site

$20 - $25/hr

Familiarity with ITSM/ticketing systems (e.g., ServiceNow, HappyFox, Jira). * CompTIA A+ or similar certification preferred. Powered by JazzHR h22ia3HgTd

Big Lots

Retail Store IT Systems Lead

Henderson, NC · On-site

Familiarity with service desk/ticketing platforms (e.g., ServiceNow, Jira, Happyfox). * Project Management certification (PMP, CAPM, or similar) is a plus. * Experience in retail technology ...

CWI

Acquisition Processing Specialist

Arizona City, AZ · On-site

$15.30 - $18.84/hr

Enter and maintain acquisition and inventory data across internal systems (Salesforce, HappyFox, and related platforms) * Receive, scan, and organize documentation to ensure all records are complete ...

Camping World

Title Customer Support Agent

Mesa, AZ

$41K - $45K/yr

Receive, scan, and uploadcontracts, titles, and supporting documents into internal systems (Salesforce,HappyFox, and related platforms). * Coordinate with internal teams(Accounting, Titles, Funding ...

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How much do happyfox jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for happyfox in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the most common challenges faced by support agents using HappyFox, and how can they overcome them?

Support agents using HappyFox often face challenges such as managing high ticket volumes, maintaining clear communication with customers, and ensuring timely follow-ups. To overcome these, agents can utilize features like automated ticket assignment, canned responses, and workflow automations, which help streamline repetitive tasks and prioritize urgent requests. Collaboration tools within HappyFox also enable agents to consult with team members or escalate complex issues, fostering a supportive work environment and efficient problem resolution.

What is the difference between Happyfox vs Customer Support Specialist?

AspectHappyfoxCustomer Support Specialist
Primary RoleHelpdesk and ticketing software providerCustomer service and support for clients
Required SkillsTechnical knowledge of support tools, software managementCommunication, problem-solving, customer interaction
Work EnvironmentSoftware industry, tech-focusedCustomer service centers, various industries
CertificationsIT support, software certifications beneficialCustomer service certifications helpful

Happyfox is a software company providing helpdesk solutions, while a Customer Support Specialist directly interacts with customers to resolve issues. The former focuses on software development and support tools, whereas the latter emphasizes customer communication and problem-solving skills. Both roles are essential in customer service industries but differ in responsibilities and work environment.

Where is HappyFox located?

HappyFox is a customer support software company headquartered in the United States. The company has offices in multiple locations and offers remote work options for some roles, including support and development positions.

Which 3 jobs will survive AI?

Customer support roles, such as help desk agents, are likely to persist as they require emotional intelligence and complex problem-solving. Healthcare professionals, including nurses and doctors, will continue to be essential due to the need for human judgment and empathy. Skilled trades like electricians and plumbers are also less susceptible to automation because of the hands-on nature of their work.

What is a HappyFox job?

A HappyFox job typically refers to a role at HappyFox, a company that provides customer support and help desk software solutions. Positions at HappyFox can include software engineering, customer support, sales, marketing, and product management. Employees at HappyFox work on developing and maintaining tools that help businesses manage customer queries and support tickets efficiently. The company values innovation, collaboration, and customer-centric solutions. Working at HappyFox can offer opportunities for professional growth in the software and customer service industry.

What are the key skills and qualifications needed to thrive as a HappyFox Support Specialist, and why are they important?

To thrive as a HappyFox Support Specialist, you need a solid understanding of customer service principles, ticket management, and troubleshooting, often supported by prior experience in help desk or technical support roles. Familiarity with the HappyFox help desk platform, CRM tools, and knowledge base systems is typically required. Excellent communication, patience, and problem-solving abilities help professionals excel in addressing customer needs efficiently. These skills and tools are crucial for ensuring timely issue resolution and high customer satisfaction in service-driven environments.

What companies use HappyFox?

Many organizations across various industries use HappyFox for customer support and help desk management. Companies range from small businesses to large enterprises, including technology, retail, and service sectors, leveraging its ticketing, automation, and multi-channel support features.

What is HappyFox used for?

HappyFox is a customer support software platform used by support teams to manage and track customer inquiries across multiple channels such as email, chat, and social media. It helps streamline ticket management, improve response times, and enhance overall customer service efficiency. Knowledge of help desk tools and customer service processes is beneficial for roles involving HappyFox.
More about Happyfox jobs
What job categories do people searching Happyfox jobs look for? The top searched job categories for Happyfox jobs are:
Happyfox jobs near you
Infographic showing various Happyfox job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Nights. Highlights an 33% Physical, and 67% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Infrastructure & Capital Projects - Financial Systems Analyst, ANS

Accenture Infrastructure and Capital Projects, LLC

Nashville, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

You've Never Been Satisfied with "Good Enough."
 
You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you'll do exactly that. You'll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before.
 
You'll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we're transforming how capital projects are planned, managed, and executed, creating a better way to build for the future.
 
Because "good enough" builds the past. You're here to build what's next, on a team that outperforms every norm.
 
Visit us here to learn more about Accenture Infrastructure & Capital Projects
As Accenture continues to grow, you may see a variety of new career opportunities, and depending on the role and location you may be directed to apply through Accenture Infrastructure and Capital Projects LLP or one of our other legal entities - Accenture Infrastructure and Capital Projects, LLC or Accenture Infrastructure and Capital Projects Inc., with benefits varying by country and role, so please check with your recruiter for details.
THE WORK:
  • You'll administer and maintain Deltek Vantagepoint configurations - including employee records, organization structures, labor codes, security roles, and user provisioning.
  • You'll own the weekly ADP-Deltek timesheet validation cycle, running validations, escalating exceptions, and producing the Payroll exceptions report on a Monday/Tuesday cadence.
  • You'll support monthly period-end activities including open/close, posting, overhead allocation, and invoice and revenue generation.
  • You'll maintain prevailing wage configurations and support compliance audits tied to prevailing wage obligations.
  • You'll monitor system performance, conduct routine log reviews, and escalate anomalies to senior team members - and manage user access reviews to keep access governance standards on track.
  • You'll support integrations between Deltek Vantagepoint and connected systems (ADP, HR platforms, applicant tracking, payroll) by monitoring data flows, investigating discrepancies, and coordinating resolution with technical owners.
  • You'll assist with onboarding newly acquired entities into the ERP - gathering employee data, validating imports, and ensuring downstream system alignment.
  • You'll participate in active integration programs, including the CASE program (Deltek and ADP), by executing defined tasks, tracking issues, and supporting testing and stabilization.
  • You'll build and maintain a comprehensive Deltek SOP library covering UI procedures, timesheet validation workflows, prevailing wage processes, and period-end procedures - many of which you'll author from scratch.
  • You'll maintain version control and quality standards for all ERP documentation, ensuring SOPs remain current, accurate, and accessible, and contribute to the HappyFox knowledge base by capturing recurring issues and solutions.
  • You'll serve as the first line of Deltek end-user support via HappyFox - triaging, resolving, and escalating tickets - and support end-user training across Time & Expense, CRM, and PM modules, including material development and change management communications.
  • You'll take primary operational responsibility for Inc. company Deltek administration as that entity grows - including employee setup, configuration, routine support, and proactive SOP development - under Financial Systems Manager oversight.
  • The work location for this role will include a mix of working remotely, onsite at a client, or in an Accenture office or center.
HERE'S WHAT YOU'LL NEED:
  • 3+ years of hands-on experience with ERP systems, financial systems, or enterprise business applications such as Deltek VantagePoint
  • 3+ years of experience with Microsoft 365 (Excel, Teams, SharePoint) in a professional environment
BONUS POINTS IF YOU HAVE:
  • Experience supporting ADP-to-ERP integrations or payroll data validations
  • Familiarity with prevailing wage compliance requirements and configuration in a project-based ERP
  • Background in a multi-entity, multi-currency, or multi-jurisdiction environment
  • Exposure to integration programs, data migration, or ERP implementation/stabilization projects
  • A bachelor's degree in Computer Science, Information Systems, Business, Finance, Data &  Analytics, or a related field - or equivalent experience
  • Experience working in engineering, infrastructure, capital projects, or consulting environments
  • Clear written communication skills; experience drafting process documentation, SOPs, or user-facing instructions is a plus
  • Comfortable working independently on defined tracks while escalating appropriately on ambiguous or high-risk items
  • Demonstrated ability to manage recurring operational processes with accuracy and follow-through - you own what you say you own
  • Strong attention to detail, particularly with data - you catch discrepancies and don't let them pass
 
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
 
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
 
Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture I&CP offers a comprehensive benefits package including medical, dental, and vision coverage; basic life and AD&D insurance; short- and long-term disability; a 401(k) with employer match; health savings and flexible spending accounts; paid time off and holidays; paid maternity and parental caregiver leave; adoption and surrogacy assistance; supplemental insurance plans; an employee assistance program; legal resources; and identity theft protection.

Benefits eligibility may vary by state, country, and role. Please connect with your recruiter for more information.

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