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Hanks Jobs (NOW HIRING)

Harte Hanks

Customer Care Support - Tier 2

Simpsonville, SC

$15 - $19.25/hr

Pet Insurance, discounted legal services, employee discount programs, and more Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with ...

Harte Hanks

Customer Care Support - Tier 2

Mauldin, SC

$15.25 - $19.75/hr

Pet Insurance, discounted legal services, employee discount programs, and more Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with ...

Harte Hanks

Customer Care Support - Tier 2

Greenville, SC

$16 - $20.50/hr

Pet Insurance, discounted legal services, employee discount programs, and more Who We Are Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with ...

T.L. Hanks Excavating

Construction Laborer

Scottsdale, AZ · On-site

$18 - $23/hr

L. Hanks Excavating is hiring construction general laborers! Do you have experience in the construction field and are you looking for a job with growth? We are seeking all construction general ...

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Hanks information

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$10

$64

$88

How much do hanks jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for hanks in the United States is $64.33, according to ZipRecruiter salary data. Most workers in this role earn between $56.73 and $74.28 per hour, depending on experience, location, and employer.

What is the difference between Hanks vs Carpenters?

AspectHanksCarpenters
Required CredentialsHigh school diploma or equivalent, on-the-job trainingHigh school diploma or equivalent, apprenticeship programs
Work EnvironmentConstruction sites, residential and commercial projectsConstruction sites, residential, commercial, and industrial projects
Industry UsageUsed in various construction roles, often as general laborSpecialized in wood framing, finishing, and structural work

Hanks and Carpenters both work in construction environments, often on similar projects. However, Carpenters typically have specialized skills in woodwork and structural framing, often requiring apprenticeships. Hanks may refer to general labor roles or specific job titles in certain regions. Understanding these differences helps clarify job expectations and required skills in the construction industry.

What are Hanks in the context of jobs?

In the context of jobs, 'hanks' typically refers to a unit of measurement or a form in which yarn, thread, or textile fibers are wound. A hank is a coiled or wrapped bundle of yarn or thread, often used in textile and fiber industries to facilitate storage, dyeing, or distribution. Workers in these industries may be responsible for winding, measuring, or handling hanks as part of their job duties. The term is not usually a job title itself, but rather describes a product or material handled by certain textile or manufacturing positions.

What are the key skills and qualifications needed to thrive as a Hanks, and why are they important?

I'm sorry, but 'Hanks' is not a recognized professional job title, so I cannot provide an answer.
More about Hanks jobs
What job categories do people searching Hanks jobs look for? The top searched job categories for Hanks jobs are:
Hanks jobs near you
Infographic showing various Hanks job openings in the United States as of July 2026, with employment types broken down into 6% Internship, 91% Full Time, and 3% Part Time. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $133,813 per year, or $64.3 per hour.
Onsite Customer Care Representative T2

Onsite Customer Care Representative T2

Harte Hanks

Greenville, SC

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Harte Hanks rating

5.7

Company rating: 5.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

39th of 48 rated marketing agency

Job description

Overview of Job Responsibilities
A Tier 2 call center team member is an experienced support professional who manages more complex customer inquiries and escalations that go beyond Tier 1 capabilities. They handle a mix of inbound phone calls, email support, and escalated cases, ensuring customers receive accurate, timely, and empathetic assistance. Tier 2 team members work as a consultative partner to your customer, building rapport and providing direction to customers.
Essential Responsibilities
  • Handle client's customer service and product related inquiries with empathy, patience, and professionalism via inbound phone, outbound phone calls, and email
  • Compose professional inquiry notes, written chats, emails for both internal and external digital channels
  • Acquire customer and issue-related information to input into the CRM database
  • Ask probing questions and use critical thinking to determine root cause of the customer issueUtilize any appropriate troubleshooting methods to provide a resolution to customer
  • Clearly document the customer's inquiry, the troubleshooting steps taken, and the inquiry resolution and/or next steps
  • Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools and sites
  • Work closely with internal and external Consumer Customers
  • Maintain a high standard of professionalism and conduct throughout all interactions

Qualifications, Knowledge, and Skills
  • 5 years call center experience center experience
  • 2+ years retail or hospitality experience helpful but not required
  • Strong customer service, analytical thinking, and problem-solving skills
  • Familiarity with everyday computer tasks, internet navigation, and basic research skills
  • Experience with Android operating systems
  • Familiarity with troubleshooting technical devices such as cellular phones and tablets
  • Experience with major appliance support such as washer/dryer, refrigerator, microwaves, stoves, and other company branded products
  • Fundamental writing skills including basic spelling and grammar usage
  • The ability to perform repetitive tasks and remain seated for long periods of time
  • Proper use of verbal and written communications (grammatically correct; never using jargon or slang)
  • The ability to multitask by listening, typing, speaking, and navigating multiple interfaces simultaneously
  • Proficiency with Microsoft tools e.g. Microsoft Word, Excel, Teams, and Outlook
  • Ability to professionally and effectively defuse difficult situations over the phone and other support channels

What We Offer
  • Group Health and Wellness (Medical, Dental, and Vision)
  • Health Savings Account (HSA)
  • Educational Assistance
  • Voluntary plans, including critical illness, accident, and hospitalization
  • 401k plan with Company Match and Roth contributions with immediate vesting
  • Pet Insurance, discounted legal services, employee discount programs, and more

Who We Are
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.
Using its unparalleled resources and award-winning talent in the areas of Customer Care, Inside Sales, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the U.S., Europe and Asia Pacific.
In alignment with our core values to be inclusive and meaningful change for the better of our team, Harte Hanks is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer.

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