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Hallmark Store Manager Jobs in Maryland (NOW HIRING)

Norman's Gift Shops, Inc.

STORE MANAGER

Elkton, MD · On-site

NORMAN'S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Elkton, MD . We are in the business of ...

Norman's Gift Shops, Inc.

Sales Leader

Westminster, MD · On-site

$15.50/hr

Provide supervision and managerial support in the absence of the store manager and assistant store ... Incentive contests throughout the year Norman's Hallmark is an equal opportunity employer. All ...

Norman's Gift Shops, Inc.

Sales Leader

Frederick, MD · On-site

$15.50/hr

Provide supervision and managerial support in the absence of the store manager and assistant store ... Incentive contests throughout the year Norman's Hallmark is an equal opportunity employer. All ...

Norman's Gift Shops, Inc.

Sales Leader

Ellicott City, MD · On-site

$16.50/hr

Provide supervision and managerial support in the absence of the store manager and assistant store ... Incentive contests throughout the year Norman's Hallmark is an equal opportunity employer. All ...

Norman's Gift Shops, Inc.

Sales Leader

Rockville, MD · On-site

$18.50/hr

Provide supervision and managerial support in the absence of the store manager and assistant store ... Incentive contests throughout the year Norman's Hallmark is an equal opportunity employer. All ...

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Hallmark Store Manager information

See Maryland salary details

$11

$22

$34

How much do hallmark store manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for hallmark store manager in Maryland is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $25.91 per hour, depending on experience, location, and employer.

What does a Hallmark Store Manager do?

A Hallmark Store Manager oversees the daily operations of a Hallmark retail store, ensuring excellent customer service, managing staff, and maintaining inventory. They are responsible for hiring and training employees, creating work schedules, and implementing sales strategies to meet business goals. Additionally, they handle merchandising, organize special promotions, and ensure the store reflects Hallmark’s brand values and standards.

What are some common challenges faced by Hallmark Store Managers, and how can they be addressed?

Hallmark Store Managers often encounter challenges such as managing seasonal inventory fluctuations, motivating a diverse team, and creating memorable customer experiences during peak holiday times. Effective planning, strong communication, and proactive staff training are key to overcoming these hurdles. Store managers also benefit from close collaboration with district managers and the corporate team to implement promotions and merchandising strategies that drive sales and ensure a positive shopping environment.

What are the key skills and qualifications needed to thrive as a Hallmark Store Manager, and why are they important?

To thrive as a Hallmark Store Manager, you need strong retail management experience, inventory control skills, and a high school diploma or equivalent, with some employers preferring post-secondary education. Familiarity with point-of-sale (POS) systems, scheduling software, and merchandising tools is typically required. Excellent leadership, customer service, and problem-solving skills help set outstanding managers apart. These abilities are crucial for driving sales, maintaining operational efficiency, and ensuring a positive shopping experience for customers and staff.

What is the difference between Hallmark Store Manager vs Retail Sales Associate?

AspectHallmark Store ManagerRetail Sales Associate
Required CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent; retail experience preferred
Work EnvironmentManage store operations, staff, and inventory in a retail settingAssist customers, stock shelves, and process transactions
Employer & Industry UsagePrimarily in gift, greeting card, and specialty retail storesAcross various retail sectors including apparel, electronics, and specialty stores

The main difference between a Hallmark Store Manager and a Retail Sales Associate lies in responsibilities and experience. The Store Manager oversees store operations, staff, and inventory, requiring management experience, while the Sales Associate focuses on customer service and sales support. Both roles are essential in retail, but the Manager position involves leadership and operational duties.

How much does a Hallmark Store Manager make?

A Hallmark Store Manager typically earns an average salary of around $35,000 to $50,000 per year, depending on location and experience. They are responsible for overseeing store operations, managing staff, and ensuring sales goals are met, often working full-time hours including weekends. Compensation may include bonuses or commissions based on store performance.

What are popular job titles related to Hallmark Store Manager jobs in Maryland?

For Hallmark Store Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Hallmark Store Manager jobs in Maryland look for?

The top searched job categories for Hallmark Store Manager jobs in Maryland are:

What cities in Maryland are hiring for Hallmark Store Manager jobs?

Cities in Maryland with the most Hallmark Store Manager job openings:

Hallmark Store Manager jobs near you
Infographic showing various Hallmark Store Manager job openings in Maryland as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $46,172 per year, or $22.2 per hour.

STORE MANAGER

Elkton, MD • On-site

Norman's Gift Shops, Inc.
Retail • 501 - 1,000 employees

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Good training

Learn more about Norman's Gift Shops, Inc.external

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 4 days ago

Job description

NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Store Manager for our location in Elkton, MD. We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort through challenging times, and to celebrate the everyday moments in between.

WHAT WE ARE LOOKING FOR:

Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Store Managers are the key to providing this ‘caring team’ atmosphere not only for our customers but for the staff that work for them. We expect our Store Managers to show initiative, be decisive and collaborate with our organizational leadership to deliver to their sales and customer service objectives while managing all operational aspects of their store in an efficient and seamless manner.

Store Manager Key Responsibilities:

  • Infuse our Customer CARE program into the culture of the store in which your team is driving retail sales by genuinely connecting with the customer, building relationships, and earning her business. The caring experience within the store begins with YOU.
  • Belief that the customer always comes first and is the most important individual to our business.
  • Command a professional and unbiased leadership style to drive sales results and buy-in amongst your team and management peers.
  • Efficiently manage all aspects of the general operations of the store including, but not limited to, payroll budgeting, event planning, shipment processing and merchandising, seamless orders, promotion management, etc.
  • Ability to learn and be efficient with our point-of-sale software system to ensure accuracy with inventory, sales, and markdowns.
  • Additional duties as assigned.

BE A PART OF OUR TEAM

Do you like to inspire meaningful relationships and enhance people’s lives? Do you like to celebrate others? Do you take pride in everything you do? If this sounds like something you relate to and you are a highly motivated individual with excellent customer service skills and retail management experience, we definitely need to connect!

Basic Qualifications:

  • High School diploma, GED, equivalent or higher.
  • Store Management Experience: 3 years or more.
  • Customer Service Experience: 3 years or more.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

BENEFITS AND PERKS:

  • Flexible Schedule
  • Vacation/Sick Pay
  • Medical & Dental Insurance
  • Life Insurance
  • 401K Plan
  • Stock Ownership Opportunity

PLUS!

  • A lucrative 40% off shopping discount on merchandise purchased in our stores.
  • Incentive contests & Bonus opportunities throughout the year

Norman’s Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.

What Norman's Hallmark employees say

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