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Gym Reception Jobs (NOW HIRING)

Marcus Hotels

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

... spa's reception. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa ... Discounted gym membership * Room discounts at Marcus Hotels & Resorts * Discounts at Marcus Hotels ...

Marcus Hotels

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

... spa's reception. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa ... Discounted gym membership * Room discounts at Marcus Hotels & Resorts * Discounts at Marcus Hotels ...

The Marcus Corporation

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

... spa's reception. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa ... Discounted gym membership * Room discounts at Marcus Hotels & Resorts * Discounts at Marcus Hotels ...

Grand Geneva Resort

Spa Reception Supervisor

Lake Geneva, WI · On-site

$16.25 - $21.25/hr

... spa's reception. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa ... What's in it for you? * · A free, well-balanced meal every shift * · Discounted gym membership ...

Fit Factory

Member Associate Closing Hours

Quincy, MA · On-site

Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist in managing gym schedules, including class and personal training appointments. * Provide excellent ...

Fit Factory

Member Associate Closing Hours

Braintree, MA · On-site

$15 - $17/hr

Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist in managing gym schedules, including class and personal training appointments. * Provide excellent ...

Fit Factory

Member Associate Closing Hours

Braintree, MA · On-site

$15 - $17/hr

Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist in managing gym schedules, including class and personal training appointments. * Provide excellent ...

Fit Factory

Member Associate Closing Hours

Braintree, MA · On-site

$15 - $17/hr

Help in maintaining cleanliness and organization of the reception area and gym facilities. * Assist in managing gym schedules, including class and personal training appointments. * Provide excellent ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$15.25 - $20.25/hr

Free daycare & bathing services Discounted boarding services Discounted veterinary services Holiday pay Motivosity Incentives Educational courses & certificates Free gym/crossfit membership! PTO ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$13.50 - $17.75/hr

Free daycare & bathing services Discounted boarding services Discounted veterinary services Holiday pay Motivosity Incentives Educational courses & certificates Free gym/crossfit membership! PTO ...

Flash Fitness-MA

Maintenance Associate Medford MA

Medford, MA · On-site

$16.75 - $23/hr

Clean the reception areas and offices to the Blink standard of excellence * Stock locker rooms with ... This job posting is for a position in a gym owned and operated by an independent franchisee, not ...

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Gym Reception information

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How much do gym reception jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for gym reception in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a gym receptionist?

Gym receptionists are administrative professionals who work at the front desk of a gym or fitness center. Their main responsibilities include greeting members and visitors, managing memberships, answering phone calls, scheduling appointments, and providing information about the gym's facilities and services. They also handle administrative tasks such as processing payments, maintaining records, and ensuring the front desk area is welcoming and organized. Gym receptionists play a key role in creating a positive first impression and supporting the overall customer experience.

What are the key skills and qualifications needed to thrive as a gym receptionist?

To thrive as a Gym Receptionist, you need strong customer service skills, basic administrative abilities, and familiarity with scheduling or booking systems, often supported by a high school diploma or equivalent. Experience with gym management software, point-of-sale systems, and basic computer applications is commonly required. Excellent communication, friendliness, and problem-solving skills make someone stand out in this front-facing role. These skills ensure smooth member check-ins, positive client experiences, and efficient daily operations within the gym environment.

What are some typical challenges faced by gym receptionists, and how can they effectively manage them?

Gym receptionists often juggle multiple tasks, including greeting members, managing check-ins, handling inquiries, and scheduling classes. A common challenge is balancing customer service with administrative duties during busy periods. To manage this, it's important to stay organized, use gym management software efficiently, and communicate clearly with both members and team members. Building strong relationships with trainers and other staff also helps ensure smooth operations and quick problem-solving when unexpected issues arise.

What is the difference between Gym Reception vs Gym Instructor?

AspectGym ReceptionGym Instructor
Required CredentialsBasic customer service skills, possibly some administrative trainingCertifications in fitness instruction, CPR/AED, and fitness qualifications
Work EnvironmentFront desk, reception area, customer service settingFitness floor, gym classes, personal training sessions
Employer & Industry UsageCommonly employed at gyms, fitness centers, health clubsEmployed at gyms, fitness centers, health clubs, personal training studios

While both roles are essential in a gym setting, Gym Receptionists primarily handle customer service, administrative tasks, and front desk operations. Gym Instructors focus on providing fitness guidance, conducting classes, and personal training. The roles complement each other but require different skills and certifications.

Is a degree needed to be a gym receptionists?

A gym receptionist typically does not need a degree; employers often prioritize customer service skills, communication, and basic computer knowledge. Relevant certifications, such as CPR or first aid, can be beneficial but are usually not mandatory. On-the-job training is common for this role.

What does a gym receptionist do?

A gym receptionist greets members and visitors, manages check-ins and memberships, answers phone calls, schedules appointments, and handles administrative tasks. They often use computer systems to update records and may assist with customer inquiries or complaints, ensuring smooth gym operations.
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What states have the most Gym Reception jobs?

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Gym Reception jobs near you
Infographic showing various Gym Reception job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Spa Reception Supervisor

Lake Geneva, WI • On-site

Marcus Hotels
Hospitality Services • 5 - 10K employees
Learn more about Marcus Hotelsexternal

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Marcus Hotels & Resorts rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Front Desk Supervisor at the WELL Spa + Salon at Grand Geneva Resort & Spa, you will provide efficient, courteous, and quality service to our guests, report all resort revenues and settlements, maintain associated records and databases, and be responsible for the day-to-day operations of the spa's reception.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.
What will you be doing?
• Performs Front Desk responsibilities to include greeting guests, performing guest transactions, answering the telephone, processing individual reservations, balancing credit card and cash transactions, and taking accurate messages for guests and management
• Responsible for a working knowledge of the property management system (SMS Host) and all point of sales systems (SMS POS and SMS Touch)
• Post and verify that room, tax, and resort fee have been run on all occupied rooms; check and balance all food and beverage systems
• Receives and resolves guest's complaints and provides information within scope of authority
• Completes shift checklist
• Monitors front desk areas for safety, security, and appearance
• Reports any injuries, accidents or problems as necessary
• Works with housekeeping and maintenance departments to assess room status for cleanliness, maintenance, and any repair work
• Responsible for accurate cash control to include keeping cash drawer at a minimum, ensuring that all funds are accounted for, and deposits are made according to policy
• Perform other duties as assigned
What do you bring to the role?
  • High School diploma or equivalent required
  • 6 months or more in previous work experience in a guest service position required, preferably within the hospitality industry.
  • Previous supervisory skills required.
  • Excellent communication and customer service skills
  • Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
  • Must be cooperative, willing to assist others, dependable, trustworthy, and patient.
  • Must be able to stand, walk, use hands, and reach for more than half of the normal work day.
  • Must have the ability to work with a team in a fast paced environment while multitasking.
  • Able to work independently, has good judgment, problem solving, and decision-making skills.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to work a flexible schedule including days, nights, weekends and holidays.

What's in it for you?
  • A free, well-balanced meal every shift
  • Discounted gym membership
  • Room discounts at Marcus Hotels & Resorts
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another
  • Early wage access
  • Paid time off
  • Flexible scheduling
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.

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