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Guest Services Manager Jobs in Rio Rancho, NM (NOW HIRING)

mcw

Guest Service Specialist

Albuquerque, NM · On-site

$13.25 - $17.25/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

mcw

Guest Service Specialist

Rio Rancho, NM · On-site

$12.50 - $16.25/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

mcw

Guest Service Specialist

Albuquerque, NM · On-site

$13.25 - $17.25/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

mcw

Guest Service Specialist

Rio Rancho, NM · On-site

$12.50 - $16.25/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

mcw

Guest Service Specialist

Rio Rancho, NM · On-site

$13 - $17/hr

Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles. * Sell with passion and energy. * Love working with others ...

Chili's Grill & Bar

To Go

Albuquerque, NM · On-site

$14.50 - $18.50/hr

With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. * Fast hiring process * Flexible part-time or ...

Chili's Grill & Bar

To Go

Albuquerque, NM · On-site

$14.50 - $18.50/hr

With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. * Fast hiring process * Flexible part-time or ...

Chili's Grill & Bar

To Go

Albuquerque, NM · On-site

$14.50 - $18.50/hr

With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. * Fast hiring process * Flexible part-time or ...

Ulta Beauty, Inc.

Elite Stylist

Santa Fe, NM

$1.9K/wk

The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on ...

Ulta Beauty, Inc.

Elite Stylist

Albuquerque, NM

$1.9K/wk

The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on ...

Ulta Beauty, Inc.

Elite Stylist

Albuquerque, NM

$1.9K/wk

The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on ...

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All JobsGuest Services JobsGuest Services Manager JobsGuest Services Manager Jobs in Rio Rancho, NM

Guest Services Manager information

See Rio Rancho, NM salary details

$10

$19

$28

How much do guest services manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for guest services manager in Rio Rancho, NM is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $22.31 per hour, depending on experience, location, and employer.

How does a guest services manager typically collaborate with other departments to ensure a seamless guest experience?

A Guest Services Manager regularly works with housekeeping, maintenance, and food & beverage teams to address guest needs promptly and maintain high service standards. They coordinate with these departments to resolve any issues that arise during a guest's stay, such as special requests or room changes. Strong communication and organizational skills are essential, as the manager acts as a bridge between guests and other staff to ensure satisfaction. This collaborative approach not only enhances the guest experience but also fosters a supportive team environment.

What is the difference between Guest Services Manager vs Front Desk Supervisor?

AspectGuest Services ManagerFront Desk Supervisor
CredentialsCustomer service experience, hospitality certifications often preferredCustomer service experience, hospitality or front desk training
Work EnvironmentHotels, resorts, hospitality venues overseeing guest experienceHotels, motels, hospitality settings managing front desk operations
Employer & Industry UsageCommonly employed in hotels and resortsPrimarily used in hotel front desk operations
Search & Comparison IntentPeople comparing guest experience management rolesIndividuals looking into front desk or reception supervisory roles

The Guest Services Manager focuses on overseeing overall guest experience, including service quality and staff management, while the Front Desk Supervisor manages daily front desk operations and staff. Both roles require customer service skills and hospitality knowledge, but the Guest Services Manager has broader responsibilities related to guest satisfaction and team leadership.

What are the key skills and qualifications needed to thrive as a guest services manager, and why are they important?

To thrive as a Guest Services Manager, you need strong customer service skills, leadership abilities, and experience in hospitality management, often supported by a degree in hospitality or related field. Familiarity with property management systems (PMS), reservation software, and front desk technology is typically required. Exceptional interpersonal skills, conflict resolution, and the ability to multitask under pressure set outstanding managers apart. These skills ensure seamless guest experiences, high satisfaction, and efficient team operations in a fast-paced hospitality environment.

What does a guest services manager do?

A Guest Services Manager oversees the experience of guests at hotels, resorts, or other hospitality establishments. They manage front desk staff, respond to guest inquiries or complaints, and ensure that all services meet company standards. Their role often includes training staff, coordinating with housekeeping and maintenance, and implementing policies to improve guest satisfaction. Guest Services Managers play a key role in ensuring a pleasant and seamless experience for all visitors.

Is guest relations a stressful job?

Guest Services Managers often handle guest complaints, coordinate services, and ensure customer satisfaction, which can be stressful during busy periods or when dealing with difficult guests. The role requires strong communication skills, problem-solving abilities, and the ability to remain calm under pressure.
More about Guest Services Manager jobs
What are the most commonly searched types of Guest Services jobs in Rio Rancho, NM? The most popular types of Guest Services jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Guest Services Manager jobs? Cities near Rio Rancho, NM with the most Guest Services Manager job openings:
Guest Services Manager jobs near you
Infographic showing various Guest Services Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,961 per year, or $19.2 per hour.

Guest Service Specialist

mcw

Albuquerque, NM • On-site

$13.25 - $17.25/hr

Full-time

Re-posted 21 days ago

Job description

Your Day, the Mister Way
  • Greet every customer with a wave and a smile.
  • Enthusiastically sell our products and Unlimited Wash Club membership program.
  • Genuinely thank each customer for choosing Mister.
  • Anticipate and solve customer needs.
  • Ensure each customer leaves with a clean, dry, and shiny car.
  • Enjoy variety, hands-on work, and rewarding days.
  • Keep our sites clean, inviting, and well-maintained.
  • Collaborate with team members to complete tasks and achieve goals.
You’d Make a Great GSS If You…
  • Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitalitytype roles.
  • Sell with passion and energy.
  • Love working with others to get things done.
  • Thrive in a fast-paced, outdoor work environment.
  • Are open to feedback and learning new things.
  • Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
  • Have the energy to stay on your feet and the strength to lift what’s needed.

Want to learn more about the role? Check out our Day in the Life video for an inside look at what it's like to work with us.

Simply copy and paste the link provided into your web browser: https://www.youtube.com/watch?v=Yv0kCFkGEiI

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