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Guest Services Coordinator Jobs in Rio Rancho, NM

University of New Mexico

Guest Services Support

Albuquerque, NM · On-site

$16.25 - $21.25/hr

Student Intermediate Level Requisition ID req37084 Working Title Guest Services Support Pay 14.00 ... Assisting clients and coordinating schedules with event planning logistics, catering, and on-site ...

University of New Mexico

Guest Services Support

Albuquerque, NM · On-site

$16.25 - $21.25/hr

Student Intermediate Level Requisition ID req37084 Working Title Guest Services Support Pay 14.00 ... Assisting clients and coordinating schedules with event planning logistics, catering, and on-site ...

The Rittenhouse Hotel

Guest Service Agent

Albuquerque, NM · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Immediately ...

HHM Hotels

Guest Service Agent

Albuquerque, NM

$14 - $17.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager ...

Whiteface Lodge

Guest Service Agent

Albuquerque, NM · On-site

$14.50 - $18.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager ...

Leigh and Co.

Wedding Coordinator

Albuquerque, NM · On-site

$350/wk

We provide wedding design, wedding coordination and planning services for engaged couples. The Lead ... Ensure all end-of-event items (gifts, guest book, personal décor, etc.) are properly packed and ...

Leigh and Co.

Wedding Coordinator

Albuquerque, NM

$350/wk

We provide wedding design, wedding coordination and planning services for engaged couples. The Lead ... Ensure all end-of-event items (gifts, guest book, personal decor, etc.) are properly packed and ...

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Guest Services Coordinator information

See Rio Rancho, NM salary details

$11

$17

$25

How much do guest services coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for guest services coordinator in Rio Rancho, NM is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.09 per hour, depending on experience, location, and employer.

Is guest services coordinator a stressful job?

A guest services coordinator role can be stressful due to the need to handle guest complaints, manage multiple tasks simultaneously, and ensure customer satisfaction. The job often requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment, which can contribute to stress levels.

What is the difference between Guest Services Coordinator vs Front Desk Agent?

AspectGuest Services CoordinatorFront Desk Agent
Primary RoleCoordinates guest experiences, manages reservations, handles guest inquiriesChecks guests in/out, provides basic customer service, manages reservations
Required CredentialsHigh school diploma, customer service skills, hospitality experienceHigh school diploma, customer service skills, hospitality experience
Work EnvironmentHotels, resorts, event venuesHotels, motels, resorts
Employer & Industry UsageUsed in hospitality, event managementCommon in hospitality, travel industry

Both roles require customer service skills and hospitality experience, but the Guest Services Coordinator typically handles more complex guest interactions and coordination tasks, while the Front Desk Agent focuses on check-in/out procedures and basic guest inquiries.

What does a guest services coordinator do?

A Guest Services Coordinator is responsible for ensuring guests have a positive and seamless experience at a venue, hotel, or event. Their duties typically include greeting guests, managing check-ins and check-outs, handling guest inquiries and complaints, and coordinating with other departments to meet guest needs. They play a key role in maintaining customer satisfaction and often act as the main point of contact for guests. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are some common challenges a guest services coordinator faces and how can they be effectively managed?

Guest Services Coordinators often encounter challenges such as managing high guest volumes during peak times, addressing unique or complex guest requests, and resolving conflicts or complaints promptly. Effective management involves strong communication, multitasking abilities, and maintaining a calm, solution-oriented approach under pressure. Building strong relationships with other departments—like housekeeping and maintenance—ensures guest concerns are addressed efficiently, contributing to a positive guest experience and smooth daily operations.

What are the key skills and qualifications needed to thrive as a guest services coordinator?

To thrive as a Guest Services Coordinator, you need excellent customer service skills, organizational abilities, and typically a background in hospitality or related fields. Familiarity with property management systems (PMS), reservation software, and front desk operations is standard, and certifications in hospitality can be beneficial. Strong interpersonal skills, problem-solving abilities, and a calm, approachable demeanor help you excel in guest-facing situations. These skills ensure smooth guest experiences, efficient operations, and positive brand reputation in the hospitality industry.
What are the most commonly searched types of Guest Services jobs in Rio Rancho, NM? The most popular types of Guest Services jobs in Rio Rancho, NM are:
What job categories do people searching Guest Services Coordinator jobs in Rio Rancho, NM look for? The top searched job categories for Guest Services Coordinator jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Guest Services Coordinator jobs? Cities near Rio Rancho, NM with the most Guest Services Coordinator job openings:
Guest Services Coordinator jobs near you
Infographic showing various Guest Services Coordinator job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,007 per year, or $17.3 per hour.

Guest Services Support

University of New Mexico

Albuquerque, NM • On-site

$16.25 - $21.25/hr

Full-time

Re-posted 6 days ago

University Of New Mexico rating

8.4

Company rating: 8.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

98th of 617 rated colleges and universities

Job description

Student Intermediate Level
Requisition ID
req37084
Working Title
Guest Services Support
Pay
14.00-16.00 Hourly
Campus
Main - Albuquerque, NM
Department
Food Services (074B)
Employment Type
Student Employment
Student Type
Student Employment
Status
Non-Exempt
Background Check Required
For Best Consideration Date
7/20/2026
Position Summary
UNM Food, LoboCard Office, and the University Club are seeking a student employee to serve as a Guest Services and Event Assistant. This position will interact with customers, clients, and staff members in all three departments on a regular basis with a focus on operations and events at the University Club at The Championship Golf Course.
A successful candidate will be someone with strong customer service skills, a friendly demeanor, excellent attention to detail, and a flexible schedule. Evening and weekend hours may be necessary depending on the event schedule.
Duties and responsibilities may include, but are not limited to, the following:
  • Assisting the University Club manager with daily operations and special event planning for members.
  • Delivering excellent customer service to faculty, staff, and students in each interaction.
  • Giving tours of the event space.
  • Scheduling events within our event management software.
  • Answer phone call and email inquiries about renting meeting rooms or event space.
  • Assisting clients and coordinating schedules with event planning logistics, catering, and on-site event coordination.
  • On-site facilitation of events ensuring that event operations are in accordance with event goals and objective; maintains relationships with attendees and resolves or manages the resolution of issues and problems as they arise.
  • Plans, schedules and coordinates logistical activities for special events, which may include arrangements for registration, meeting facilities, food services, audio visual equipment with the client contact.
  • Maintains records, reports, and conference and special event files as required in Excel, Word or PowerPoint.
  • Assist with administrative duties for multiple departments.
  • Assisting UNM Food with inventory management, vending solutions, and other various special projects.
  • Ability to manage multiple tasks, adhere to a dependable schedule, and communicate scheduling needs in a timely manner.

Minimum Qualifications
Equivalencies not found for this position
Preferred Qualifications
Minimum Qualifications
Current student enrolled at the University of New Mexico
Ability to interact with students, faculty, and guests
Ability to answer phones and emails proficiently
Flexible scheduling including weekends and evenings
Preferred Qualifications
Familiarity with Microsoft 365, particularly Outlook
Proficient in Microsoft Office
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please attach resume and fall class schedule
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

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