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Guest Service Assistant Jobs in Kansas (NOW HIRING)

... through quality food and service; and where we take a positive leadership position in the ... You will also be expected to assist the Assistant General Manager in leading the day to day ...

To us this means that each guest in our restaurant will receive quick, efficient service in a neat ... Assistant, back waiter, food runner

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Guest Service Assistant information

See Kansas salary details

$10

$16

$22

How much do guest service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for guest service assistant in Kansas is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $18.41 per hour, depending on experience, location, and employer.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What skills are needed for guest service assistant?

A guest service assistant needs strong communication and interpersonal skills to interact effectively with guests. Customer service skills, problem-solving abilities, and a friendly attitude are essential, along with the ability to handle multiple tasks and work in a team environment. Basic computer skills and knowledge of the facility or service are also beneficial.

What are the most commonly searched types of Guest Service jobs in Kansas?

The most popular types of Guest Service jobs in Kansas are:

What are popular job titles related to Guest Service Assistant jobs in Kansas?

For Guest Service Assistant jobs in Kansas, the most frequently searched job titles are:

What cities in Kansas are hiring for Guest Service Assistant jobs?

Cities in Kansas with the most Guest Service Assistant job openings:

Infographic showing various Guest Service Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,724 per year, or $16.2 per hour.

Guest Service Representative - Rentals Department

Johnson County Park & Recreation District

Overland Park, KS • On-site

$16 - $18/hr

Other

Retirement

Re-posted 3 days ago


Job description

Job Opportunity

Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you'll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million+ participants in more than 4,000 programs—and we're still growing.

When you work at JCPRD, you're joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.

Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone!

Job Description
  • Responsible for interacting with all guests for events and rentals.
  • Verify completion of setup, tear down, and cleaning of rental rooms for events, courses and parties.
  • Assist all groups with various unforeseen needs that come up throughout the event.
  • Oversee rental guests to confirm rental policies and procedures are upheld.
  • Completes light maintenance duties to include: cleaning restrooms, taking out the trash, sweeping, mopping, sanitizing tables and chairs, and laundry.
  • May open and/or close facility depending on scheduled shift.
  • May complete various maintenance and upkeeping tasks.
  • Hours: Varies weekly - typically between 10-20 hours per week
  • Availability: Must be available for Friday and Saturday evenings and a start time of 4:30pm during the week, schedule can vary depending on the building usage. Position is year-round.
  • Location: Johnson County Arts & Heritage Center, 8788 Metcalf, Overland Park, KS 66212
  • Salary: $16.00 - $18.00 per hour

Duties and responsibilities, as required by business necessity may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.

Job Requirements
  • Must be available evenings and weekends, occasional hours during the weekday mornings
  • Attentive to detail, self-motivated, able to work with the public.
  • Must be able to do some heavy lifting (50+ lbs.)
  • Minimum age 18 years and older.

JCPRD requires reference/background screening for all positions. Specified criteria may vary by Department.